Senior Business Process Analyst

Michael E. Drach

*** ****** ****** ****.*.*****@*****.***

Hoboken, NJ 07030 https://www.linkedin.com/in/michael-drach/ 630-***-**** EXPERIENCE

PVH Corp., New York, NY

Senior Business Process Analyst 2018 – Present

• Support the advancement of end-to-end Consumer Engagement business processes, capabilities, & performance spanning program design, new technology implementations, user adoption, and continuous improvement.

• Build relationships with all stakeholders, serve as communications hub between business units and technical team.

• Partner with various business units to assess organizational needs, systems requirements, and workflow processes.

• Act as project manager for consumer data reporting workstream, collaborating with Consumer Insights division to develop reports which met the needs of Finance, Ecommerce, Store Operations, and Marketing departments.

• Develop business process models, use cases, and supporting documentation to capture business needs and wants.

• Drive alignment across multiple business units with contrasting needs to gain consensus on a common solution.

• Set stakeholder and user expectations, while managing project scope and business requirements change control.

• Contribute to impact assessments including both business and technical considerations for project decisions.

• Support product managers with their proposed solutions and designs to ensure alignment with business needs. 7thOnline, New York, NY

Senior Planning Solutions Analyst 2016 – 2018

• Provided subject matter expertise and technical support to clients, facilitated implementations, and supported the continued use of Retail Assortment, Merchandise, and Open-to-Buy Planning software products.

• Facilitated cross-functional communications with business users, management, and technical team members.

• Managed product requirements with business and technical teams to support implementation of proper solutions.

• Analyzed business processes and data needs to determine use cases and best practices for software adoption.

• Collaborated with product development teams to design new functionalities based on client requirements.

• Influenced software development schedules and product development cycles to align with business priorities.

• Proactively identified and resolved technical issues that might have impeded project timelines.

• Managed multiple account relationships, facilitated change management, and ensured customer success.

• Developed, organized, and executed live training sessions for dozens of system users at various client sites. Macy’s Inc., New York, NY

Omni Channel Inventory and Merchandise Planner 2013 – 2015

• Recognized by the CEO and upper management for the 2014 Best-of-the-Best Award, for being a member of the company’s top performing cross-functional team in terms of KPI achievement.

• Spearheaded the development of a Business Process Committee, tasked with identifying opportunities to increase efficiency and productivity of inventory management processes and data analysis.

• Utilized forecasting systems and data analytics to maximize inventory productivity by developing distribution strategies for a +$100MM annual revenue business segment across 600 retail locations.

• Partnered with Buying, Digital, and Marketing to optimize breadth and depth of product assortments and ensure maximum ROI across product categories, while customizing offerings to regional customer preference. EDUCATION & QUALIFICATIONS

Indiana University Kelley School of Business Bloomington, IN 2009 – 2013 Degree: Bachelor of Science in Business

Major: Finance

Skills: SQL, Microsoft Office Suite, Visio, Salesforce Marketing Cloud, AgilOne Customer Data Platform, Retail Link, Foresight Replenishment Planning, JDA Demand Planning, NPD Market Research, and other proprietary analytics

Citizenship: Dual Citizen of the United States and Ireland

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