*** **** ***** ****. *** #*

Neenah, WI *****

312-***-****

adcjrn@r.postjobfree.com

GNANASEKARAN (SEKAR)

OBJECTIVE

To utilize my knowledge, education, and key skills to ensure growth of the company and their stakeholders / shareholders.

SKILLS & ABILITIES

3+ years of experience in Desktop IT support (Created new desktop image and modified existing image – HP/Lenovo - Windows 7, Windows 10, Kiosk, Mosaic)

Manage all the hardware inventories in Neenah locations (WRE/WOF1) for Kimberly-Clark which include Desktop, laptops and their accessories.

Worked on Windows Operating system installation. Trouble shooting and Administration

Managed and Maintained all software images on all platforms and supported images

8+ years of experience in Web designing and developing using different web technologies (HTML, XHTML, DHTML, HTML5, CSS, CSS3, JavaScript, jQuery, SQL Server 2008, AWS Cloud)

Mac management using Jamf Pro and/or AirWatch platforms in large (100+ user) enterprise environment.

Interest in assisting with enterprise Apple Mac administration, using Jamf and related software.

Experience in designing tool/editor such as Adobe Photoshop, Adobe Illustrator, and Dreamweaver.

Hands on experience with content management system (Agility CMS).

Consulted Retailer to migrate its Microsoft stack, SQL Server to build SaaS Multi-Tenant

Point of Sale cloud web & analytics application. Cloud vendors’ selection (AWS),

Technology stack selection, database (SQL/NoSQL), data warehouse/analytics platform.

Amazon Web Server (AWS) – S3, EC2, VPC, Route 53, CloudFront, RDS, SNS, CloudWatch

Expertise in Writing and Debugging Complex T-SQL queries, Joins, Stored Procedures, User Defined Functions, Triggers and Views.

Strong Knowledge in Database concepts, Data Warehousing concepts, Relational Database Management Systems, Software engineering and other Engineering subjects

A fast learner and quick in adapting new technologies

EXPERIENCE

DIAGEO – IT SITE SUPPORT, MIAMI

December 2018 to Jun 2019

Build and configure Windows 10 and MAC laptops through Airwatch Device Enrollment program

Build Windows 7 laptops using SCCM through the network using PXE boot.

Handle all type of technical issues related to computers, applications, software, performance, network connectivity and hardware break-fix issues for deskside and remote users

Support user issues related to latest cloud based technologies like Workspace One, Okta, SSO, Multifactor Authentication, Zscaler, Zoom, Quip, Box.com, Office 365, etc

Support peripherals like network printers and Video Conference units

Handle the Incident Management, Asset Management and Reporting using the ticketing Service Now tool

Coordinate with other internal support teams and vendors to drive resolutions

Ensure complete adherence to the process and security compliance while resolving issue and also build and maintain good trust and relationship with the users through good interaction and provide the best user IT experience and satisfaction.

KIMBERLY CLARK DESKTOP – IT SITE SUPPORT, NEENAH

May 2018 to Nov 2018

Have Experience to repair HP/Lenovo hardware parts on Desktops, Laptops & Tablets

Have been with K-C Desktop team and have better knowledge on the End user computing services in Kimberly-Clark.

Troubleshoot Laptops & Desktops and replace any faulty Hardware through Lenovo customer Care

Provided technical troubleshooting for Remote/Home Office KC users in quick turnaround time.

Manage all the hardware inventories in Neenah locations (WRE/WOF1) for Kimberly-Clark which include Desktop, laptops and their accessories.

Provide hands and feet support for any Network/Server related issues in Neenah sites

Coordinate with vendor for safe disposal of surplus IT equipment.

Coordinate with the other Infrastructure support teams (viz. Desktop Engineering, Network, Server & Security) to ensure the end user’s issues are fixed or their requests are fulfilled.

Responsible for monitoring the North America Mail box and responding to the Email queries.

Responsible for incident and request assignments received through Email.

Responsible for monitoring the incident queue in Service-now and monitoring, fixing the user issues/requests.

Manage the entire PC life cycle right from the out of box to the retirement of the hardware

Co-ordinate with the team members and help them perform their tasks smoothly

EASTWEST INFOTECH CONSULTANTS – IT SITE SUPPORT, REMOTE

October 2015 to July 2017

Providing remote desktop support to customized windows XP, Vista and windows 7 images deployed in HP desktops and laptops

Provide touch support for all the site users

Troubleshoot Laptops & Desktops and replace any faulty Hardware through HP Service one

Manage all the hardware inventories in which include Desktop, laptops and their accessories.

Provide hands and feet support for any Network/Server related issues in sites

Manage all patch and switches related issues.

Coordinate with Vendors such as wiretech for network issues

Coordinate with vendor for safe disposal of surplus IT equipment.

Coordinate with the other Infrastructure support teams (viz. Desktop Engineering, Network, Server & Security) to ensure the end user’s issues are fixed or their requests are fulfilled.

Performing the SPOC role for Site Support and Service Desk. Participated weekly meetings to bridge the gaps between the team and thereby helping in improving the First Call and Resolution and Customer Satisfaction.

Responsible for incident and request assignments received through Email

Responsible for monitoring the incident queue in Service-now

Mange the entire PC life cycle right from the out of box to the retirement of the hardware

Co-ordinate with the team members and help them perform their tasks smoothly

STAR LIMO CAR SERVICE – UI DEVELOPER/UX DESIGNER DOVER NEW JERSEY

November 2014 to September 2015

Experience in Developing and Publishing Limo Reports in SQL Server 2008 R2 using SSRS (SQL Server Reporting Services)

Working with Parameterized Reports with Multi-Valued Parameters/Multiple groupings/data sets /Expressions for flexible reporting

At Star Limo Car Service, I helped these clients to achieve results in various search engines

Working on banners for advertising on corporate client sites using CSS3, JavaScript, and JQuery

Worked with Html5 Advanced tags like Article

Working with forum sites using Html5

Responsible for transforming Adobe Photoshop CS5 designs of new pages to HTML/XHTML pages using CSS3, JavaScript

Creating cross-browser compatible and standards-compliant CSS-based page layouts

Responsible for Flash motion development, animation builds and action scripting

Worked for Search Engine Optimization for the websites

Optimized site using CSS frameworks and modern best practices to make front-end more lightweight.

Designed content for website, evaluated content and edited it as required

Developed Adobe Acrobat documents and maintained

Defined information architecture for websites, including wireframes and navigation

Design and program content for mobile applications (iPad) and responsive Websites(RWD) using the Twitter Bootstrap framework

I used to debug and test the web sites using firebug

WHEEL & SPROCKET - FRONT-END WEB DEVELOPER, APPLETON, WI

April 2014 to October 2014

Requirement gathering and designed the webpage layouts to fit in Client requirements using Adobe Photoshop.

Designed and developed the application’s presentation layer using HTML, CSS 3, JavaScript, and jQuery

Worked in Developing the styled Menus, Locations page with google maps using jQuery/CSS 3

Worked in mobile Web pages for Wheel & Sprocket

Worked on maintenance of CMS Content

Used to convert illustrator design to HTML, CSS webpages as per client’s customization needs.

Worked on the social networking plugins and send mail features.

I also added unit tests to the codebase using Jasmine and trained the team on JavaScript best practices, and unit testing using Jasmine.

DICE DESIGN PLUS, UI DEVELOPER/UX DESIGNER (FREELANCER)

May 2012 to Mar 2014

Experience in Developing and Publishing Limo Reports in SQL Server 2008 R2 using SSRS (SQL Server Reporting Services)

Working with Parameterized Reports with Multi-Valued Parameters/Multiple groupings/data sets /Expressions for flexible reporting

Working on banners for advertising on corporate client sites using CSS3, JavaScript, and JQuery

Worked with Html5 Advanced tags like Article

Working with forum sites using Html5

Responsible for transforming Adobe Photoshop CS5 designs of new pages to HTML/XHTML pages using CSS3, JavaScript

Creating cross-browser compatible and standards-compliant CSS-based page layouts

Responsible for Flash motion development, animation builds and action scripting

Worked for Search Engine Optimization for the websites

Optimized site using CSS frameworks and modern best practices to make front-end more lightweight.

Designed content for website, evaluated content and edited it as required

Defined information architecture for websites, including wireframes and navigation

Design and program content for mobile applications (iPad) and responsive Websites(RWD) using the Twitter Bootstrap framework

I used to debug and test the web sites using firebug

KRISHCRICKET WEB DEVELOPER/UX DESIGNER – CHENNAI, INDIA

January 2011 to October 2011

Responsible for transforming Adobe Photoshop CS5 designs of new pages to HTML/XHTML pages using CSS3, JavaScript

Creating cross-browser compatible and standards-compliant CSS-based page layouts

Responsible for the graphic design and implementation of company web site including navigation, writing HTML and JavaScript and optimization of web graphics

Developed banners for advertising on corporate client sites

Responsible to create the Articulate template for e-learning pages

Handled the tasks of developing concepts, approaches and story board for e-learning presentations

Assigned the responsibilities of conducting research and collecting information on materials and image references relevant to project

Responsible for Flash motion development, animation builds and action scripting

Worked for Search Engine Optimization for the websites

Optimized site using CSS frameworks and modern best practices to make front-end more lightweight

I used debug and test the web sites using firebug

MICROART MULTIMEDIA, WEB DEVELOPER - CHENNAI, INDIA

Jan 2009 to Dec 2010

Requirement gathering and designed the webpage layouts to fit in Client requirements using Adobe Photoshop.

Defined and developed the application’s presentation layer using HTML, CSS and JavaScript meeting W3C standards

Designing user registration and contact form and browser side validation using JavaScript.

Developed banners for advertising on corporate client sites

Worked extensively on CSS for designing the webpages as per clients customization needs.

Worked on the social networking plugins and send mail features

CHITY S MEDIA, WEB CONSULTANT - CHENNAI, INDIA

Jan 2007 to Dec 2008

Developed banners for advertising on corporate client sites

Designed Film advertisement poster designs, Flex board designs

Requirement gathering and designed the webpage layouts to fit in Client requirements using Adobe Photoshop

Designed and developed the website using HTML, CSS.

Development of the front end of the website from the Adobe Photoshop & Illustrators designs.

Worked with Adobe Photoshop CS2 for image slicing and editing during website development

EDUCATION

ANNA UNIVERSITY – CHENNAI, INDIA

Bachelor of Technology (IT)

VENKATAESVARA POLYTECHNIC COLLEGE– PUDUKKOTTAI, INDIA

Diploma Electronic and Communication Engineering

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