Network Engineer Service

RAGESHRI JOSHI

New Jersey, NJ ***************@*****.*** +1-201-***-**** https://www.linkedin.com/in/rageshri-joshi/

Cisco Routers and Switches VMware Windows Server WAN LAN System Cloud Data Center Wireless Vendor Management Security & Firewalls Network Fundamentals

TECHNICAL SKILLS

Routing Protocols: RIP, EIGRP, OSPF, BGPv4, IS-IS, IP Networking, HSRP/VRRP, GLBP, PIMv2, IGMP

Networking Security: IPSec & VPNs, SSL/SSH, EAP, Docker, Security Onion

Switching Protocols: VTP, Ether channel, VTP, Spanning Tree, SNMP, Spanning Tree, VLANs/STP, ARP, SAN

Other Protocols: HTTP/HTTP2, DNS, DHCP, Telnet, FTP, SMTP, TELNET, Cloud Service, LAN/MAN, TCP/IP, UDP IPV4/IPV6 addressing, NAT, PAT, Cloud Service, F5 load Balancer, ICMP

Programming Languages: Basics of Python.

EDUCATION

Pace University, New York, NY (Aug 2018-December 2019)

Master of Science, Computer System Telecommunication and Networking (GPA: 3.75/4)

University of Mumbai, Mumbai, India (Jun 2009 –Jun 2012)

Bachelor of Engineering, Electronics

PROFESSIONAL EXPERIENCE

PACE UNIVERSITY (Applied Data Science Networking Lab) New York, US STUDENT ASSISTANT (MAY 2019 – Dec 2019)

Designed and Migrated Network Infrastructure (LAN setup). Implemented and managed VPN technology in CISCO Networking lab.

Created and Developed labs on shell/python scripts for Network Automation.

Implemented VMware Virtual environment and maintained server environment for Virtual Machines and AWS Cloud support.

Monitored and Analyzed tested network protocols (Ethernet, TCP/IP) using Wireshark in Network Performance issues i.e. latency and throughput.

IVITISSE (Client: Kotak Mahindra Bank), Mumbai, India NETWORK ENGINEER (Oct 2017 – July 2018)

Deployed and commissioned Network links for all Branches of Kotak Mahindra Bank across the country.

Monitored remote branches and ATMs with Orion SolarWinds Network/Network or service Monitoring Tools (NSM) tools acting on down links with Service Provider for Speedy restoration with technology like SNMP, RRD.

Planned, installed and provided with daily operational support for new locations network environments and hardening the router as per ISO standard. Adding new locations in monitoring tool (NMS, NCM).

Collaborated effectively with Internet Service Provider to troubleshoot and resolve issues.

Installed and Maintained Leased lines, VSATs, RF, WIMAX and ISDN on Routers for 800+ branches and 1000+ ATM across the country.

Experienced in providing Best customer services with the ability to build productive relationship, Problem solving complex network issues and win customer loyalty. Familiarity with Network configuration and Setup with BGP, OSPF, MPLS, VPN (GRE & IPsec).

POWERSOFT Pvt. Ltd, Mumbai, India SUPPORT EXECUTIVE (May 2017 – Jul 2017)

Resolved and handled Customer Enquiries, Complaints, service request and locate resources for IT problem resolution and designed best-option solution.

Troubleshoot and managed of LAN setup in the organization.

Coordinated for vendor management of network equipment.

Troubleshoot and Replaced of down Routers, Wireless Access Points, Wireless controller and Circuits.

Handled ticketing tools and audit service performance capabilities to measure service integrity.

WIPRO Pvt Ltd, Mumbai, India ASSOCIATE (Feb 2016 – April 2017)

Assisted customers with technical queries re: link flapping, slow browsing, link utilization and packets drops in the Network.

Resolved customer queries over VOIP within agreed timeline.

Troubleshooted network connectivity issues, including working with NOC team and ISP’s to determine the root cause.

CERTIFICATIONS

CCNA Certification (Routing and Switching) (July 2018)

CCNP Coursework (Routing and Switching) (Nov 2015)

PROJECTS

MACOS: Building Product Categories for Mock Amazon Customer Order System (May 2019-Dec 2019)

Web Development Application

•Supported on running a SQL query of large database (72 Million Orders) of Amazon Database on Windows Server 2012 in CISCO lab.

•Writing shell scripts to run SQL query where results of the query has been published in a data file.

•Created and Configured LAN/WAN/VLAN, MPLS on Cisco Packet Tracer/GNS3 tools.

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