Experienced Director of IT
Resume:
Eric Robbins
https://www.linkedin.com/in/eric-robbins-it/
***********@*****.***
Skillset
● Strategic Planning/Visioning and Tactical
Execution
● Team Building and Mentoring
● Microsoft technologies; System Center,
Failover Clustering, Exchange, SQL, Active
Directory, DHCP, DNS, Visio
● Nutanix Prism Central and Acropolis
Hypervisor
● VMWare Management
● LAN, WAN, SD-WAN, VPN, OSPF, BGP setup
and management
● Cisco technologies; IOS Switches and
Routers, Nexus Switches, Wireless Access
Points, ASA Firewalls, Meraki Firewalls,
Switches, Wireless Access Points
● HP technolgoies; Arruba Switch
management, StorVirtual SAN, MSA SAN,
Proliant Servers
● Backup technologies; Commvault, Veeam,
NetBackup, MS Data Protection
Professional Experience
2019-Present Solutions Engineer, Technical & Business Consulting, Scottsdale, AZ 602-***-****
● Work with customers and account executives to build out solutions and high level designs to resolve customer growth opportunities.
● Work with vendors/partners such as Nutanix, Veeam, ServiceNow, Cisco, Palo Alto, and Microsoft to bring successful tools to customers.
● Work with internal teams to assure successful transition from opportunity, to delivery, and operations.
● Work with teams throughout the organization to review and develop product offerings. 2013-2019 Director Of Information Technology, Applied Path, Independence, MO 855-***-****
● Managed 24*7 support team as an MSP. Delivered CEO’s technical direction for the company and customers. Over saw multi-million dollar data centers to include Microsoft Failover Clusters, VMWare, Nutanix AHV, Cisco Networking, and various other technologies.
● Designed and developed automation processes. Redesigned Active Directory infrastructure.
● Performed several Exchange to Office 365 migrations, including hybrid Exchange setups.
● Migrated AWS virtual servers to Nutanix AHV. Migrated VMWare virtual servers to Hyper-V and Nutanix AHV.
● Migrated Hyper-V virtual servers to Nutanix AHV.
● Upgraded SQL Servers.
● Upgraded Exchange servers.
● Setup and maintained Veeam, Commvault, and Microsoft Data Protection Manager .
● Setup and worked with Microsoft System Center Suite.
● Setup and worked with Connectwise Labtech/Automate.
● Setup a load balanced email relay service.
● Developed a PowerShell script for automating software deployments from Visual Studio Online to build, then to staging and production servers on Nutanix AHV.
● Developed PowerShell scripts to export and ship selective tables/data from SQL to FTP as we well as replicate to additional SQL servers.
● Developed many other PowerShell scripts for single and multi-use objectives.
● Setup several Remote Desktop Services farms for different products. Eric Robbins
https://www.linkedin.com/in/eric-robbins-it/
***********@*****.***
● Setup and maintained Rancher, Kubernetes, and Docker environments.
● Provide Tier 3 support for Microsoft Failover Cluster, Hyper-V, LeftHand SAN, Microsoft Exchange, Centos 7, Ubuntu16.04, Microsoft SQL, Docker, Kubernetes, Rancher, pfSesnse, and Powershell. Responsible for providing status updates to CFO and CEO. 2012-2013 Network Engineer Tier 2, Applied Path, Independence, MO 855-***-****
● Provide server support for Windows Server 2003, Windows 2008, and Windows 2008r2. Provide Tier 2 support for Microsoft Failover Cluster, Hyper-V, LeftHand SAN with RAID 10, and Microsoft Exchange 2010. Implement new virtual servers for clients. 2011-2012 Collector, Client Services Inc, Lenexa, KS 800-***-****
● Collect on credit card deficiency, provide work out options for customers that are past due. 2010-2011 Collector, Specialized Loan Servicing, Highlands Ranch, Colorado 720-***-****
● Collect on mortgage deficiency, provide work out options for customers that are past due. 2007-2010 Collector, United Recovery Systems, Tulsa, Oklahoma 918-***-****
● Collect on mortgage deficiency, third party auto, and credit card accounts. 2001-2007 IT Specialist, TekSolutions @ Encore RMI a Convergys Company, Lenexa, Kansas 913-***-****
● Manage technical department for a collection office, including inventory control and technical support coverage. Provide technical support for about 275 computers. Develop scripts to automate different processes.
Education
Associates Degree, Computer Repair
Manhattan Area Technical College, 2000
Awards
CERTIFICATIONS
Nutanix NCP 5.5, 2019
Veeam Certified Sales Professional VMSP,
2020
ServiceNow Partner Pre-Sales Specialization:
IT Service Management, 2019
HubSpot Sales Software Certified, 2019
Microsoft Technology Associate: Security
Fundamentals, 2016
Microsoft Technology Associate: Windows Server
Administration Fundamentals, 2015
NCSA: Windows Server 2008, 2016
RECOGNITION RECEIVED
President Of Student Government at Manhattan Area Technical College, 1999-2000 Student Government Representative at Manhattan Area Technical College, 1998-2000 Honor Student Award for best combination of attendance and grades, 1998 Super Tech Award 1999
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