Medical Assistant
Resume:
EXPERIENCE
Kore.ai, Orlando, FL — SVP of Product Management
SEP 2013 - FEB 2020 (5y+)
Provide direction for an Enterprise Messaging Platform, Enterprise Chat Bot Platform and an Enterprise Digital Chat assistant from concept to working product.
● Started as employee #1 with the critical task of converting the vision into reality.
● Defined features, oversaw development and managed the launched the world's first enterprise grade chatbot platform solution that grew from $0 to $12M+ annual revenue in 2019.
● Ideated, designed and managed the development of the Enterprise focused Chatbot like Siri/Alexa.
● Hired and managed multiple teams, onshore and offshore, that eventually grew to over 80+ members.
● Implemented processes and agile coaching to smooth operations and improve execution quality. Patient Point, Maitland, FL — Director of Product
JUN 2012 - SEP 2013 (1y 3m)
Oversaw development of an iPad based medical check-in solution and medical professional care coordination dashboards.
● Managed a team of product specialists to develop an industry leading, iPad based check-in solution for patients.
● Worked with industry experts and customers to define and develop a new Care Coordination Dashboard for medical professionals.
● Launched both products at Carespot, Miami Children's Hospital and many more providers. NCR Corp, Lake Mary, FL — Director of Product
Sep 2002 - JUN 2012 (9y 9m)
Help establish a suite of products including an early rendering of a medical check-in tablet and kiosk, a way- finding kiosk solution for hospitals, malls and airports.
● Listed as the sole inventor on a patent for Way-finding which was issued on July 22, 2014 to NCR. (US 8,788,325 B2)
● Designed, coded and deployed the way-finding product across 35+ hospitals in the US and UK.
● Developed and deployed large 42 inch touch screen-based kiosks that help people find destinations, flights, shops etc. at malls and airports.
WINTER GARDEN, FL
*********@*****.*** Praveen Nair
STRONG PROBLEM SOLVER TECHNICAL & DESIGN THINKING RESEARCH & DEVELOPMENT VISIONARY LEADERSHIP ONSITE & REMOTE TEAM MANAGEMENT TEAM BUILDING & GROWTH FEATURE IDEATION DEFINITIONS & SPECS MANAGEMENT & EXECUTION SKILLS
AWARDS
EDUCATION
MANAGEMENT
SOFT SKILLS
COMMUNICATION
TEAM BUILDING
SELF-TAUGHT
CRITICAL THINK
INNOVATIVE
PROBLEM SOLVING
PLANNING
BUDGETING
TECHNICAL
KNOWLEDGE
CHAT BOTS
AI & ML
IOS DEV
ANDROID DEV
WEB DEV
API/REST
ELECTRON
HTML5/CSS
JAVASCRIPT
SERVER TECH
TOOLS SKILLS
PRODUCT
MANAGEMENT
JIRA
AHA!
KEYNOTE
EXCEL
POWERPOINT
AGILE/SCRUM
REQUIREMENTS
ROADMAPPING
REMOTE TEAMS
TEAM BUILDING
TOOLS SKILLS
PRODUCT
DESIGN
PHOTOSHOP
ILLUSTRATOR
SKETCH 3
ZEPLIN
PROTOTYPING
MOBILE UX
DESKTOP UX
INFOGRAPHICS
United States Patent MVE Award R&D Excellence
NCR July 2014 - US8788325 Patient Point NCR
Techniques for generating product
path with custom advertisements
Award for the most valuable
employee for 2012
Contribution to wayfinding &
Media Management
Entrepreneurship Essentials Associate of Computer Science Marketing Courses Harvard Business School Online Florida Metropolitan University Webber College
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