Continuous Improvement Specialist
Resume:
K
E
V
I
N
F
R
A
N
C
I
S
T
.
S
A
N
T
O
S
INDUSTRIAL ENGINEER
LEAN SIX SIGMA (LSS) YELLOW BELTER
C
O
N
T
A
C
T
I
N
F
O
R
M
A
T
I
O
N
Address: ** ****** **., *****y View
Cainta, Rizal 1900
Mobile No.: 091********
E-mail Add.: adcjnp@r.postjobfree.com
C
H
A
R
A
C
T
E
R
R
E
F
E
R
E
N
C
E
Al Hanouf G. Ayo, RN
Department Head, Institute of Personalized
Molecular Medicine - The Medical City
091*-******* / 988 1000 loc. 7893
Ma. Teodora E. Gutierrez
Industrial Engineering Department Faculty -
Technological Institute of the Philippines
Percy Aiggie S. Lauria
Department Head, Nursing Services Office -
The Medical City
E
D
U
C
A
T
I
O
N
A
L
B
A
C
K
G
R
O
U
N
D
/
C
E
R
T
I
F
I
C
A
T
I
O
N
Technological Institute of the
Philippines (TIP) - Quezon City
Bachelor of Science in Industrial
Engineering
Class of 2014
Ateneo Graduate School of Business
(AGSB) – Salcedo Campus
LSS Green Belt Certification Program
February 2018 to present
The Medical City, Ortigas
LSS Yellow Belt Certification Program
October 2016
W
O
R
K
E
X
P
E
R
I
E
N
C
E
Continuous Improvement Specialist
The Medical City, Ortigas Avenue Pasig City (2018-Present) Coordinates and drives implementation of quality
improvement initiatives in a timely manner and on
budget using the Define, Measure, Analyze, Improve, Control (DMAIC) methodology
Ensures that all documentation conforms to the
company’s quality, environmental, occupational
health and safety and information security
management policies, standards, procedures, and
guidelines based on Joint Commission International
(JCI) certification standards
Ensures that full communication, change
management and capacity-building training plans
are in place and executed for all initiatives. To name a few, this would consist of: storyboard,
management, presentations and business e-mail
Operations Quality Analyst
The Medical City, Ortigas Avenue Pasig City (2014-2018) Understands and improves business processes and
procedures
Develops and recommends operating standards in
relation to work, qualifications, performance, and safety for the purpose of establishing improved
methods of operation of assigned departments
under the Medical Services Group (MSG) and
Patient Services Group (PSG)
Develops necessary documentation for each quality
improvement project stage adhering to established
operating parameters in the following focus areas: assessment, diagnostic and treatment, clinical
guidelines and pathways, discharge planning and
continuity of care, clinical documentation, and
patient education/ communication
A
C
T
I
V
I
T
I
E
S
P
A
R
T
I
C
I
P
A
T
E
D
Patient Chart Review Committee Member
The Medical City, Ortigas Avenue Pasig City (2014 – 2018 Implemented the following:
- Development of Patient Database and Assessment Forms for Clinical Departments: Combining the Nurses Assessment form and Doctors Assessment Form
- Development of list and guidelines for acceptable abbreviations, symbols, and codes used in the hospital
Subject matter expert for hospital standards when developing new policies and guidelines regarding patient chart documentation
Kaizen Club Committee Lecturer
The Medical City, Ortigas Avenue Pasig City (2014 – 2018) Discussed the following topics:
- Data Analysis: Control Chart, Frequency Plot, and Pareto Chart
- Measuring Process Performance: Process Capability
- Detailed Process Mapping
- Identifying Potential Causes: Process Analysis
Project Coordinator for IT Suite Consult System
The Medical City, Ortigas Avenue Pasig City (August 2016 – March 2017) Plans and monitors overall progress and use of resources, initiating corrective action when necessary
Leads and manages the project team with authority and responsibility Ensures systematic planning and managing of project issues Identifies areas for improvement and assesses need for escalation to concerned management leaders
A
C
H
I
E
V
E
M
E
N
T
S
Meritorious Performance Award 2018
The Medical City (April 10, 2019)
Meritorious Performance Award 2017
The Medical City (April 2018)
Meritorious Performance Award 2016
The Medical City (March 22, 2017)
S
K
I
L
L
S
Proficient in document drafting and document review Knowledgeable in Windows based program such as Word, Excel, Visio (Business Process Mapping) and PowerPoint
Proficient in Quality Improvement Tools such as Ishikawa Diagram, Spaghetti Diagram, SIPOC, Value Stream Mapping, and etc.
Knowledgeable in Minitab Software
Strong communication skills with all levels of internal stakeholders and ability to influence others towards a common goal required
Lean Six Sigma Trained
Contact this candidate