Courtney Hinton

**** ************ ******

Durham, NC 27704

adcjn3@r.postjobfree.com

919-***-****

Education

Colorado Technical University (October 2015- January 2018) Business Administration

with a concentration in IT. I studied the Business aspects of IT.

University of Phoenix Axia College (July 2009- July 2013) Computer Programming. During this period

of time attaining a higher education, I have written software programs and scripts that aid in Network

Analysis, such as with diagnostics or monitoring utilities. I also practiced evaluating third-party products

and integrating new software technologies in an existing network environment in order to build a new

environment.

Durham Technical Community College (August 2004- January 2006) Paralegal

Studies. I learned about the Legal system.

Experience

SITEL

January 2020- Present

Work at Home Customer Service Representative- My job duties consist of intake of customer information

for the Turbo Tax campaign, as well as troubleshooting their issues with the Turbo tax application.

Healing with Caare

January 2018- February 2018, October 2018- October 2019

Receptionist- My job duties consist of greeting clients and making them feel

welcome, taking down client and volunteer information, answering multi-line

calls, assisting the Executive Director with her schedule, and filing both on a PC and with actual files.

Global Capital Markets

September 2017- December 2017

Remote financial clerk- My job duties consist of maintaining the Coinbase

schedule for Executive Mario Foster.

Concentrix

December 2016- February 2017

Customer product advisor for iOS products- My job duties consist of researching

and troubleshooting Apple iOS products.

Telenetwork Communications

June 2016- September 2016

Tier 1 Technical Support Representative- My job duties consist of troubleshooting

Frontier Communication phones, internet, and cable services. I built a solid hands on foundation in the

core technologies of networks like TCP/IP which will enable me to more easily learn specialized new

ones later.

Caare Inc.

IT Intern/Office Assistant- My job duties consist of Connecting computers to them

Network, programming Applications, greeting clients, answering phones, and

filing.

Summer 2012- Summer 2015

Ross Department Store

November 2008- January 2009

Customer Service Representative, Cashier, Sales Representative- My job duties

consist of welcoming customers, directing them to merchandise, handling money

transactions, and stocking merchandise.

Adecco

October 2001- June 2007

Temp Legal Receptionist, Tier 1 Technical Support, Office Assistant, and Proctor-

My job duties consist of Office Administration, utilizing MS Office applications,

typing detailed documents and answering multi-line calls.

Don Lacefield Chevrolet

January 2000- May 2001

Sales Representative- My job duties consist of making automobile sales.

The Law Office of J.T. Orcutt

Summer 1998- Summer 1999

Office Assistant- My job duties consist of greeting clients and taking down their

initial intake information, answering multi-line calls, filing, and handling money

transactions.

About Me

I am a very hardworking, dependable, determined employee that understands

that the quality of customer service can determine the profitability of a business

and that business sense mixed with innovation is a winning combination. I would

like to be an asset to your establishment by being quick to learn and fun to work with.

Skills

I have several years of educational use and work-related experience on most

office software including Microsoft Office to current JDK Platforms for

Programming and I am willing to learn anything to diversify my skills. Additionally, I have spent my

extra time setting up, administering, and maintaining different kinds of home networks for friends and

family where I primarily focus on system upgrades, evaluating vendor products, and security testing.

References

Carolyn E. Hinton- Former Executive Director of Healing with Caare 919-***-****

Emmanuel A. Edwards- Healing with Caare 919-***-****

Wanda K. Edwards- Homemaker 919-***-****

Contact this candidate