Administrative Assistant Medical

Jackson Tao

Address:*** **** ** ** *** *** Cellular:917-***-****

Email: ************@*****.*** LinkedIn: www.linkedin.com/in/jackson-tao-ba175498

Personal Summary: Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Education

CITY UNIVERSITY OF NEW YORK JOHN JAY COLLEGE OF CRIMINAL JUSTICE, New York, NY

Bachelor of Arts (June 2016)

Major/Minor: Forensic Psychology/Sociology

Computer and Language Skills

Computer: SPSS, Microsoft Excel, Word, PowerPoint, Outlook, Google Docs.

Language:Proficiency in speaking Chinese and intermediate knowledge of American Sign Language/Signed English and French.

Employment History

Uniqlo New York, NY

Associate (September 2017-Current)

Manage and exceed brand and operational standards by strengthen management when needed.

Fulfill customer needs and exceed expectations with product and brand knowledge.

Analyzed and identify and resolve issues in the store as well as special projects.

Provide assistance and training when necessary to increase sales and leadership.

Veteran Advocacy Project New York, NY

Administrative Assistant/Intern (Summer 2017)

Answer and manage hotline phone calls/legal service inquiries and respond to callers.

Conduct intensive intake and follow-up interviews.

Administrative tasks, including: enter client information into our database, copying & faxing, scanning.

Lighthouse International New York, NY

Receptionist/Administrative Assistant / Reading Intern (Summer 2013)

Greeted visitors and answered their inquiries and directed and guided visitors to a reading room.

Answered all incoming telephone calls. Also, accurately recorded messages.

Oversaw the front desk with administrative task and book keeping to handling the travel reimbursement and lunch vouchers for 50 volunteer staff.

Promote the company’s reading services by follow-ups with organizations that support visually impaired and recruit volunteers in its growth and development.

Support the coordinator of the reading program as a back-up reader and providing administrative support (assist with volunteer coordination and track, organize and report on reading program information).

New York Eye and Ear Infirmary, New York, NY

Medical Record Clerk (Summer 2008)

Organized patient files that are collected from various departments of the hospital.

Delivered all medical records to various departments

Process and updated all medical documents.

New York Downtown Hospital

Medical Record Clerk (Summer 2007)

Prepared, organized and processed medical records.

Manually updated Medical Record shelves by adding or removing files.

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