Objective
Experience Summary
Technical Skills
Work Experience
Abhishek Kumar Gupta
Contact No: 907-***-****
Email : *************@*****.***
City:Kolkata
To work in a B u s i n e s s industry that needs innovation, creativity, dedication and enable me to continue to work in a challenging and fast paced environment, leveraging my current knowledge and fostering creativity with many learning opportunities.
• Around 3 years of diverse experience in the B u s i n e ss industry, involved in complete CRM of Client/Consumer Application in Rajeev Classes.
• And more than 2 year of experience of exploring all the things in different sector.
• Experience in various phases of Consulting, Business Rules, Data Governance and Consulting with good experience with clients & Consumers.
• Having excellent communication skill and work experience in building Customer relationship management, Dashboard designing and reporting using Excel Spreadsheet, Project management.
• Good understanding of different type of psychology.
• Good understanding of Customer requirement and give them a proper solution.
• Expertise in Excel word etc.,
• Ability to quickly analyze the root cause and come-up with an efficient industry standard solution for given problem.
• Good communication and presentation skills and ability to quickly adapt to the Business environment.
• Excellent team player and proven track record working in various team sizes performing cross- functional roles.
• Documentation & Presentation tool: Ms Office
• Data Governance and Management : Data Discovery, Data Profiling, Data Quality Company name Designation Duration Profile
Rajeev Classes
Manager
Jun 2016-may-2018
Educational service CRM, B2B,Inhouse
private limited Management
Learnquix
General
manager
May 2018-oct2018
Market research, B2B
meetings, market
management
ITSMYTUTOR(STNI
SERVICES PVT LTD)
General Manager
Nov 2018- april
2019
Market research, B2B
marketing, strategy making,
Some Innovatives ideas
Bracefox consultant pvt
ltd
Franchise
manager
April 2019-
june2019
Making connection,
Dealers,distributor
HRD India Hr
marketing
July 2019-
present
Dealing with Client
like:- (Utkarsh india
ltd.,)
Responsibilities:
• Analyzing and understanding of business requirements also mapping of requirements to design.
• On-time delivery of prepared documents, Attend Calls and Meetings.
• Coordination between Offshore and Onshore teams.
• Proactively monitoring the system & system processes/logs for any failures.
• Production Support and Project Management.
• Supporting the application 24X7 and resolving the faults raised by the customers.
• Responsible for all the deliverables to the client.
• Monitor scheduled jobs running . Problems related to failing of jobs, re-running of jobs. PoC Experience
Duration: April 2017 – Till date
During this period managed variety of PoC like Consumer Reports, Schools Business meetings, and Education Testing Service.
Soft Skills
• Leading capability, Punctual, Good Analytical Skills, Commitment towards Goal, Time Management. Personal Details
Degree / Qualification Institute Board / Year Aggregate % / Certificate University CGPA
Graduation
BCA
The
West Bengal
2017
Calcutta 6.9
Anglo university of
Gujarati Technology
college
12th
G.J.I.C
UP
2014
64.30
10th
G.J.I.C
UP
2012
75
Address: 9h Shri dhar roy road kustia Kolkata -39
Date of Birth: 10/07/1998
Marital Status: Single
Nationality: Indian
Languages: English, Hindi, Bengali
Abhishek kumar gupta
Academic Qualification