NILAVA MUKHERJEE 315-***-**** ********@***.*** Product Management Product Strategy Consulting 6+ years of experience as a Product Leader and Technology Consultant with large multinationals, involved in Product Management, Business Process Analysis, Agile Project Management, IT Consulting, Solution Design, Client Engagement and Support EDUCATION
Scrum Alliance, NY
CSPO, 12/2019
Syracuse University, Martin J. Whitman School of Management, Syracuse, NY Master of Business Administration, 2019 Graduate (GPA – 3.56)
• Merit-Based Scholarship (Full tuition waiver)
• Whitman Consulting Club, Vice President
Visveswaraiya Technological University, Belgaum, India Bachelor of Engineering – Electronics and Communication Engineering, 05/2008 EMPLOYMENT
Rezjam, Inc, New York, USA Independent Product Manager, 11/19-Present
• Responsible for defining MVP feature-set based on target persona, business value, and technical complexity
• Lead cross-functional workshops for feature ideation and sketching
• Responsible for competitive and market analysis for product inspiration and opportunities for differentiation
• Responsible for Business requirement gathering and documentation in order to facilitate seamless software development process
Shelfmint, Inc, New York, USA Product Manager, 08/19-10/19
• Conducted user research and lightweight tests to scope and prioritize product initiatives
• Developed product lines and appraised new ideas for market viability and accessed competition by comparing products
• Led research/opportunity assessment, roadmap creation and execution, and workflow management of a group of 7 engineers and 1 designer
• Partnered with Sales, Product, Support, Legal and Marketing teams to help elevate the user experience for new and existing customers; resulting in an all-time high growth rate of 37%
• Revamped engineering processes, implementing agile methodologies and code reviews; reduced error rates by 50% Imajion, Syracuse, USA Graduate Business Consultant, 01/19-05/19
• Assisted in competitive analysis of product development processes
• Collaborated effectively with Engineering, Sales, and design teams to understand the Product features and identified key metrics of improvement using data analysis tools
• Contributed in marketing, brand and pricing strategy The Estée Lauder Companies Inc, Melville, USA Project Management Intern, 05/18 – 08/18
• Worked closely with program/project managers and Sales/presales teams for delivery of vital projects, responsible for controlled and smooth end-to-end delivery in the shortest possible timeframe, enabling early revenue flows
• Owned global product configuration road-map for Estee Lauder’s Master Data Management
• Managed project staffing across 92 projects in North America working with 25 team members; new data-driven processes led to 12% increase in NA revenues
Vodafone India Services Pvt. Ltd, Pune, India Product Manager, 10/13 – 07/17
• Managed all parts of product lifecycle as Product Manager for Vodafone UK; successfully shipped 20+ products to 4,000 internal users
• Proposed and designed effective technical and functional solutions to optimize and improve Business Continuity, achieving 20-30% reduction of incidents inflows by process improvements and automation
• Communicated regularly with Cross-functional teams (HR, SRM, SCM) for solution delivery
• Shipped two new products to 800 users; reducing quote to cash time for Vodafone payment solutions by 33% Wipro Technologies, Bangalore, India Senior Software Engineer, 11/09 – 10/13
• Managed internal & external stakeholders, accountable for customer satisfaction and performance (time and quality) related to project delivery
• Represented process improvement team, helping clients reduce recurring issues by almost 35%
• Supported the ideation, technical development, and launch of a new product or feature enhancement TECHNICAL SKILLS
SQL, Jira, Agile development, SaaS, Power BI, Tableau, Analytics, R basics, Data Visualization using R and Adobe Illustrator, MVP, Product Roadmap, JIRA, Balsamiq, Microsoft Excel, Access, PowerPoint, SharePoint, Microsoft Project, SAP