Service Personal Care

FARRELL MARX

**** *** **. *** * • Stow, Ohio ****4

216-***-****• *******@*****.***

Objective:

•To find work in the business field in financing, and Accounting and marketing, or communications.

Summary of Qualifications:

•Ten plus years management experience.

•Trained coworkers to perform multiple job responsibilities.

•Ability to relate to customers and clients to problem solve issues that arise.

Professional Experience:

Catastrophe Management Solutions (CMS), Hudson, Ohio, August, 2019 to present

Claims Processor

•Work with a Alstate Insurance Company to help them with their catastrophic claims’ calls. When major storms hit the U.S. and cause a large amount of damage and cause an increase in call volume.

Geauga Community Action Inc., Chardon, Ohio, May, 2017 - Number, 2018

Board Member

•Participate and vote on by-laws for current issues regarding Geauga County services and programs

•Assisting in developing an intensive program for foster kids to assist in life after foster care regarding employment and life skills.

Farrell Finds, Hartville, Ohio, October 2011 –June 2012

Owner

• Bought and sold contents of storage lockers.

• Built a reputation for fast service, integrity and meeting customer needs.

• Earned a 100% customer satisfaction rating with E-Bay.

Service United Disability, Akron, Ohio, March 2002 – October 2009

Supervisor/Workshop Specialist 1

•Supervised a group of 15 to 20 workers daily to monitor performance, handle time cards, and documentation regarding incidents and program sheets.

•Instructed new co- workers on the importance of performing their job duties.

•Documented behaviors, work production, and employment activates for my workers while also stepping in to supervise other groups when needed.

Independence of Portage County Incorporated, Ravenna, Ohio, November 1999 – March 2002

Support Care Specialist

•Monitored and documented clients’ behaviors with use of (MUI) Major Unusual Incident report forms.

•Completed (ASL) American Sign Language training to better communicate with clients who are hearing impaired.

• Aided clients in obtaining needed personal care and social skills in their home and in the community

Education

University of Phoenix, Cleveland, Ohio

Master of Business Administration, 2014

Kent State University, Kent, Ohio

Bachelor of Arts in Psychology, 2003

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