Office Assistant

Location:

Early, TX

Posted:

March 29, 2020

Contact this candidate

Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

KENDRA D.

MORGAN

K 1811 North County Road 310,

Early, TX 76802

1-325-***-****,

*.**********@*****.***

I am a strong leader with very good communication skills. Experienced in providing a safe and organized environment for myself and others around me. I adapt well to changing environments and have a great willingness and ability to learn from others. My desire is to join an innovative, goal-oriented team with a strong growth track toward success and longevity. Attention to detail Communications Organizatinal Skills Problem-solving abilities Documentation and

reporting

Issue resolution

Writing Verbal Communication Building Effective

Relationships

Planning Communication Skills Decision Making

Conflict Management Leadership

Juvenile Correctional Officer February 2005 - October 2019 Texas Juvenile Justice Department Brownwood, TX

As a JCO/YDC 5, I have continued to provide youth inmates with a positive role model for the development of the youths' personal and professional behaviors. I have received yearly training for the safe handling of youth inmates and have utilized this training to maintain order and safety for all assignments. I continue to be vigilant and meticulous about record keeping and the daily documentation on each inmate in my care each day. I possess great organizational skills. I maintain my skills for the use of general office equipment to include computers, fax machines,copy machines and other relevant equipment/ tools as they pertain to my daily duty assignments.

Acknowledged customer issues and resolved their problems quickly and efficiently. I maintained current each year CPR training, AED training, Handle With Care Restraint techniques, Handcuffing, I am trained and certified to use/deploy O.C Pepper Spray. I have transferred youth inmates on and off the Unit to doctor appointments, Transferred youth inmates out of town for release.

In addition, I worked in our Security Unit as an officer for both male and female offenders. I am trained in Team cell extractions of very aggressive inmates wearing full riot gear and also using safety shields.

transfer youth inmates to the education department, religious services weekly, chow hall, vocational classes and any on campus appointments. Conducted daily behavior groups with at least 40+ inmates at a time. 15 years and 10 months service.

Developed and implemented tailored service plans to the needs of particular inmates. Effectively communicated with other employees and upper management to ensure complete care of youth felony offenders.

Evaluated the offenders needs and provided service options to meet their requirements. Followed up with offender ensuring their understanding of their individual programs. Greeted visiting departments and offered them assistance where possible.

•Jailer, Med Officer,Visitation and Control Board Officer August 2011 - July 2012

•Brown County Jail Brownwood, TX

Jailer/Floor Officer

Completed 96 hour Basic Jailer Academy. Performed duties as Floor officer, checking inmates in both segregated and regular population. Performed duties of Medication Officer, Booking Officer, and Control room operator. I received training in self-defense techniques and the use of OC Pepper spray deployment. Performed monitoring of all mail services and out of the jail, visitation, and cell checks for any unauthorized contraband. Nature of Work environment, Work involves the control and management of offenders and the maintenance of public safety. May be lead officer within a unit or shift or as an officer assigned to a post or a position requiring special technical skills

Conducted emergency evacuation drills to ensure the safety of all inmates and correctional officers.

Communicated with other correctional officers to make them aware of any ongoing situations or suspected problems with inmates.

Documented and recorded all inmate information including transfers, doctor visits, allowed visitors and situations of violence or other problem behavior. Implemented proper procedures to safety escort prisoners to court proceedings, the hospital or to another jail.

Inspected mail, cells, inmates and visitors to prevent the entry of contraband into the jail. Issued clothing, linens and toiletries to new inmates. Resolved conflicts between inmates in order to avoid the use of violence. Secured and properly documented property of those entering the system as well as returned property to those being released.

Supervised inmates during meals, showers and recreation to ensure safety of all persons in the vicinity.

Searched for behavior out of the ordinary, which resulted in preventing inmates assaulting other inmates.

Personal Care Assistant July 2001 - December 2004

Abilene State Supported Living Center Abilene, TX MHMR Service Aide 2

total care for all level MHMR Clients.

Responsible for all daily needs, dressing, feeding, bathing, and shaving clients. Responsible for providing a good quality of daily living. work various departments at short notice.

work well with aggressive and non-aggressive residents. Communication is the key to success in this environments. DOCUMENTATION is a number one priority as well.

Administered basic medical necessities and treatments. Aided families in adjusting to lifestyle changes.

Assembled, operated, cleaned and properly stored medical equipment and accessories. Assisted clients in getting involved in community events and projects. Assisted doctors and other care providers with any tasks that they needed done. Collaborated with doctors and nurses to ensure appropriate care for every patient. Collaborated with other team members and care providers to assess a patients' health status and determine a course of action.

Collected and maintained client records.

Completed daily household chores such as washing dishes, making beds and washing the laundry.

Engaged clients in game playing, going on walks or having conversations. Handled personal hygiene of convalescents, such as bathing, grooming and getting dressed every morning.

Kept in strict compliance with HIPAA standards and all patient confidentiality regulations. Organized schedules for clients and ensured on-time arrival to appointments. Readied patients to be seen by medical care provider. Recorded all relevant medical data in a charting system. Assistant Operation Manager November 2000 - June 2001 Allsup's Convenience Store #215 Abilene, TX

customer service was first priority.

Acknowledged customer issues and resolved their problems quickly and efficiently. Accepted and processed customer payments in cash, credit cards and checks, checking for validity.

EDUCATION

ADDITIONAL INFORMATION

PERSONAL REFERENCES

Effectively communicated with other employees and upper management to ensure complete care of customers.

Emphasized the specific product features that would stand out to customers, showing them product.

Followed up with customers ensuring their satisfaction with their purchases Fulfilled administrative duties, including: completing and filing paperwork, directing co-workers and helping them learn more quickly and efficiently. Greeted customers and offered them assistance where possible. Informed customers about current promotions and sales, encouraging them to take advantage. GED December 2005

West Central Texas Adult Education, Abilene, TX

Basic Correctional Officer/ Jailer 96 Hour Course May 2012 West Central Tx Council-Governments, Abilene, TX

800 Hours Basic Police Officer Academy August 2012 West Central Tx Council-Governments, Abilene, TX

•American Red Cross CPR adult and infant trained yearly.

•AED- trained yearly

•Defensive Tactic training, both TJJD And Police Academy.

•Jeana Hare - 7 yrs

325-***-****

706 S. Bessett St.

Eastland Tx 76448

•Vicki Smith - 40 yrs

325-***-****