Administrative Assistant Manager
Resume:
Nakela Prude
Plano, TX.
Email: *******@*****.***
LinkedIn: www.linkedin.com/in/nakelaprude
Sr. Administrative Assistant
Provide top-notch support to VPs, Directors and Managers
Education
UNIVERSITY OF PHOENIX -- PHOENIX, AZ
Bachelor of Science Healthcare Administration
Experience
UNITEDHEALTH GROUP Dallas, TX
Sr. Administrative Assistant/Business Segment Liaison 2018 to 2020
Provide support to the Market Vice President, Directors and staff of TX Complex Care. Business Segment Liaison supporting 5 functional areas including: Market VP, Business Development, Marketing/Sales, Network, Clinical, Medical Director for institutional special needs plans (ISNP)
Managed extensive calendaring, meeting request, travel arrangements and submitting expense reporting for members of the Leadership Team
Responsible for ordering all office supplies, medical equipment, onboard new hires, transfers and terminations. Trained new employees on all equipment on the first day of job.
Distribute company-wide announcements, facilitate quarterly Senior Leadership Meetings, coordinate catering for company events and team’s annual Social Responsibility projects
Negotiated and coordinated monthly Primary Care Physician Stipend payments and PCP/APC collaboration agreements per completion of monthly and annual APC chart review
Managed and updated member verification and distribution of monthly member benefit catalog to Skilled Nursing facilities. Streamlined database process to Skilled Nursing facilities
Formulate, revise, compose and extract data reports, documents and presentations
Managed team SharePoint and Access Databases, secure access requests and annual database maintenance
Created and executed weekly data report distribution for sales scorecard
Managed all proprietary/confidential information for employee personnel records and health plan members per HIPAA and confidential policy requirements.
Administrative Assistant 2016 to 2018
Provide support to Director and Regional Manager of Patient Support Unit, Medicare Advantage Team
Managed extensive calendaring, meeting request, travel arrangements and submitting expense reporting for Director and Regional Manager
Point of contact for all ancillary primary care clinics supporting administrative needs for the Patient Support Unit Department
On-board new hires, process transfers and/or termination of employee
Organized all clinic facility requests, order of office supplies and medical equipment
Managed LabCorp bill to Accounts Payable
MJ TRANSPORT DALLAS, TX
Office Manager 2014 to 2016
Provide support to President, Dispatchers, Accountant and Drivers
Compiled quarterly International Fuel Tax Agreement (IFTA) reports
Responsible for submitting hours and logs for weekly driver's pay
Set-up companies trucking database
Process TWC appeals and paperwork for former employees
1ST GLOBAL RESEARCH AND CONSULTING DALLAS, TX
Administrative Assistant 2013 to 2014
Provide support to Chief Executive Office and Executive Assistants
Organized and scheduled travel arrangements for President and CEO
Submitted all expense and reimbursement reports for President/COO
Organized and assisted with setting up meetings, corporate functions, etc.
Managed and submitted reconciliation forms, invoice requests to Accounting Dept.
Submit sponsor confirmations to WIN team leaders, assistants and financial companies
Ordering of educational materials for employee conferences, forums, etc.
Computer Skills
Microsoft Programs: Word, Excel, PowerPoint, Publisher, Visio, Access, Outlook, SharePoint
Accounting & CRM: QuickBooks, Salesforce, Concur, PeopleSoft
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