Sales Executive Engineer

VIPINPNAIR

SalesEngineerandITService

SUMMARY

********@*****.*** +971*********

Dubai,UAE

Acommittedmarketingprofessionalwithextensive5years’experienceintheITsupport,salesmarketandcorporatearea.Possessingaproventrack recordofsellingtechnologyhardwareproductsandrelatedservicesinadefinedterritory.Joinanorganization,whichcancontributesalesskillsto becomeaperfectlinkbetweenthecompanyanditscustomers,therebyaidingboth. FUNCTIONALSKILLS&COMPETENCES

Asolidtechnicalbackground Computerassemblingandmaintenance Salesskillsandstrategy Theabilitytobuildrelationshipsquicklyandeffectively ListeningSkills Teamworkingability

CustomerAwareness BusinessCommunication

Merchandisinganddisplay AdaptabilityandTolerance

ProductKnowledge OrderManagement

ProductsandServices Independenceandself-reliance

PROFESSIONALEXPERIENCE

SalesEngineerandService

MasaoodTechnologyServiceLLC

Oct2019-Present

Dubai-UAE

KeyContributions:

Monitoringandmaintainingthecomputersystemsandnetworks.Resolvingnetworkissues,configuringoperationsystems. Research,diagnosing,troubleshootingandidentifyingsolutionstoresolveissues. Manageprojectsefficiently.

Followingstandardproceduresforproperescalationofunresolvedissuestotheinternalteams. Diagnosemechanical,software,hardwareandsystemfailuresthroughprocedures. Sendinge-mailstenderstotheclientsandfollowingtheequipmentsalesprocessfromstartingthroughtoclose. Documentingsystemconfigurations,updatesmadetoasystemandanynewproceduresorpoliciescreatedinwork. OverseeITstaffandcoordinatewithvendorsandinternaluserswhenimplementingnewsystem. Communicationtechnicalinformationtoanontechnicalaudience. Managesalesanditsexpense.

Followingthesalesprocessfromstartingthroughtoclose. Maintainingaregularcommunicationwiththeexistingclientsthroughmails. SalesExecutive

Ic(InformationCenter)

Aug2014-Aug2019

Ruwi-Muscat

KeyContributions:

Planning,developingandimplementingfieldsalesactionplan. Managingsalesexpenses.

Devisedsalesstrategiestoincreasepointsofdistribution,shelfspace,productpositioning,consumerawareness,trial,conversion,anduser acquisition.

Maintainedup-to-dateknowledgeofcompetitorproductsandpricinginthemarketserved. Followingthesalesprocessfromstartingthroughtoclose. Meetingswithexistingcustomersandprospectsthroughpersonalcallingeffortstodiscussbusinessneedsandrecommendwaystoprovide effectivesolutions.

Demonstratehowtheproduct,beitasoftwareorhardware,worksandprovidestechnicaladvicetocustomersaboutinstallation,usage, andnetworking.

Helpdevelopnewbusinessthroughnetworkingandfollow-ups. Getupdatesonthenewimprovementsordevelopmentsinhardwaresystemsandperipheralsfromtimetotime. Participateinteammeetingstodiscussprogress,plans,andotheractivities. SELECTEDACCOMPLISHMENTS

AchievethetenderofMinistryofCommerceOmanandusuallyachievedsalestargetof40000OMRormorepermonth. IdentifiedopportunitiesforthedevelopmentofnewsalesareathroughextensiveresearchoftheITfield. Enabledcustomerstomaximizetheuseofhardware/softwarebyprovidingproperusertraining. HardwareEngineer

Serco

Feb2013-Jul2014

Chennai-India

Development,analysis,andtestingofspecifichardwaresystems. Organizationalskillsandcustomerserviceorientation

Travelledtocustomersitestoprovideresolutionstotheirissues. Strongwrittenandoralcommunicationskills.

Developnewproducttrainingtoallpartners,stakeholdersandthesupportteam. Installingandconfiguringtheperipherals,components,anddrivers. Researchedandcomplextechnicalissuesandprovidedresolutions. Tolerantandflexibleindifferentsituations.

Ensurednetwork,systemanddataavailabilityandintegritythroughpreventivemaintenanceandupgrades. Recommendednetworksecuritystandardstomanagement.

Deepknowledgeofprinterandconsumables.

EDUCATION

BachelorofScience:ElectronicsandCommunicationEngineering AnnaiMathammalSheelaEngineeringCollege

Aug2006-Apr2012

Erumapatty,TamilNadu-India

LANGUAGES

English Hindi

Arabic Malayalam

COURSES

MSExcel

Preparedandformattedfinancialprojectreportsbudgetspreadsheetsandexpensereportsformonthlyreview. SalesTraining

Designedandexecutedaone-monthtrainingprogramforthecompanysalesteam,increasingemployeeproductivityandproductknowledge. TechnologySalesTraining

PERSONALINFORMATION

Nationality :Indian

DateofBirth:03.12.1988

MaritalStatus:Married

PassportNo.:L1749334

Licensenumber(Oman):103147336

Contactnumberforanyinterview:+971*********

Alternatenumber:+971-*********

DECLARATION

Iherebydeclarethatalltheinformationgivenistrueandcompletetothebestofmyknowledge. Place:Dubai,UAE VIPINPNAIR

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