IT Specialist
Resume:
Joseph Fabian
**** ****** **. ***. ****, Philadelphia, PA 19102
******************@*****.***
SUMMARY OF QUALIFICATIONS
High energy, resourceful and diligent IT Specialist offering various IT skills: technical, networking, computer systems, hardware, software, troubleshooting, installation and lab training. Keen eye on latest development in technology and up to date with the current hardware/software.
TECHNICAL SKILLS
Programming Language: HTML5, CSS3, JavaScript, ASP.NET, C#, Java
Operating System: Windows 2000/XP/7/8/8.1/10, Windows Server 2003/2008, Fedora, Ubuntu, Mac OS, Linux/Unix
Software Application: MS Office 2007/2008/2010/2013, Visual Studio Code, Visio, Cisco Packet Tracer, Wireshark, Oracle VM, Dreamweaver, Photoshop
Networking: WAN, LAN, VPN, TCP/IP, DHCP, DNS
Database: SQL, Access, SQL Server, MySQL, Oracle
RELATED QUALIFICATIONS
Ability to support hardware, software, end-user devices, peripheral equipment’s, install, diagnose and troubleshoot computer software hardware and networks
Quick learner with working knowledge of hardware, software, networking and OS
Outstanding communication skills: working well with co-workers and management
Superior analytical and problem-solving abilities, with record of improving operations
EDUCATION
DeVry University Cherry Hill, NJ
Bachelor of Science in Computer Information Systems June 2016
Concentration: Database Management
GPA: 3.96 / 4.00
Summa Cum Laude
Member: Golden Key National Honors
Dean List: 2014, 2015, 2016
Drexel University Philadelphia, PA
Bachelor of Science in Business Administration June 2009
Concentration: Marketing and International Business
WORK EXPERIENCE
Diakon Solutions, LLC Egg Harbor Township, NJ
IT Analyst – Contract July 2019-February 2020
Provided technical support and maintenance on desktops, hardware and software. Provided support on the upgrade of the old database from Visual Basic 6 to ASP.NET: using SQL Server, Visual Studio Code and Visual Studio 2019.
Developed, tested and maintained data acquisition software to facilitate data collection and manipulation of data collected during tests as directed by senior level staff
Updated data acquisition software from VB6 to Microsoft ASP.NET
Performed weekly backups of the LabNet servers and web server
Performed regular maintenance of test computers: Windows updates and updating hardware drivers
Upgraded LabNet workstations from Windows 7 to Windows 10
Ensured all data acquisition hardware is utilizing the most recent firmware version
A3 Technology, Inc. Egg Harbor Township, NJ
IT Specialist – Contract August 2017–July 2019
Provide software development, network support and computer hardware setup on the STARS program, deploying the Standard Terminal Automation Replacement System ELITE. Skills and knowledge cover various areas such as radar analysis, hardware installation, networking, routers, switches and modem configurations. Liaison of Terminal Second Level Engineering and Operational Air Traffic Control facilities.
Daily initial capture of FRD data on Excel spreadsheet
Review Excel SQL formulas to ensure correct data is pulled and recorded in all of the Excel sheets that are generated
Daily capture of STARS activities
Perform full system backup and 0 level backup daily and weekly
Capture initial Software/Adaptation/Kick list/MakeConfigs and firmware versions running Version Checker
Run Version Checker script via SSS and analyze the results against the baseline matrix
Check firmware versions via the maintenance laptop on STARS equipment: DEC, DCP, RAIDS and MDM display
Update router configurations: ABPE DASI server configuration files, local/remote tower switches, AIG and TRACON routers
Installation of STARS system: Software/Adaptation/IDT/Firmware/IETMS and MakeConfigs
Update Inter Facility Data Transfer: Software/Adaptation and create new system partition
Verify A/B transition switch provides connectivity for IFDT and TFMS, between Host/ERAM and STARS systems, verify GPS, system capacity and consolidate all FRD and log entries
Verify power configuration wirings at all STARS equipment racks
Verify AIG router interface to external clients by requesting outage on the following systems:
National Off Load Program (NOP)
Traffic Management Advisor (TMA)
Surface Movement Advisor (SMA)
Noise Abatement
Amazon Florence, NJ
IT Support Technician September 2016-August 2017
Supported, allocated and maintained IT equipment throughout the Fulfillment Center, managing multiple customer requests simultaneously. Which included troubleshooting of all IT related equipment, such as PCs, wireless handheld devices, thin clients, printers, scanners and other end user devices. Increased outgoing robotics shipment volume by 10% and reduced robotics system counting errors by 60%.
Setup and installed computers, printers and networking equipment
Recorded equipment inventory daily, weekly and monthly in Excel
Queried results in Excel using SQL and connecting to the database for specific hardware replacement parts, part numbers and other equipment as needed
Fixed, troubleshooting computer systems, network equipment, printers, scanner and portable handheld devices
Used Windows OS and Linux to troubleshoot network and related issues
Explained complex IT concepts in simple terms
Analyzed and determine root cause of issues daily with feedback to process owners
Prioritized work based on department and production objectives
Participated in educational opportunities and maintained personal networks
Contact this candidate