Customer Service Security Officer
Resume:
Diamond Shears
Washington DC, *0001
**************@*****.***
Skills
Training Development, Quick Learner, Responsible, Exceptional Verbal and Written Communication, Customer Service, Creative Problem Solving, Multitasking, Team Player, Computer Proficiency.
Experience
June 2019 - Present
Allied Universal National Gallery of Art, Washington DC - Security Officer
●Answer phones or greet guests / employees in a professional, welcoming manner.
●Report safety concerns, security breaches and unusual circumstances both verbally and in writing.
●Ensure the facility is provided with high quality security services to protect people and property.
●Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet).
●Display exceptional customer service and communication skills.
August 2018 - Present
Amazon, Washington DC - Personal Shopper
● Maintain a professional approach with each client and provide the highest level of customer service at all times.
●Communicate effectively with customers and brands, listening well to understand their needs and product offerings.
●Provided superior customer service, answered questions and resolved customer complaints.
●Actively increased personal clientele list by making creative choices and listening to each client.
September 2017 - April 2018
Walgreens, Washington DC - Customer Service Associate
●Created welcoming positive customer experience while entering sales at front cash registers.
●Maintained store displays and signage to match company standards and accurately reflect weekly sales.
●Answered and transferred calls to each department.
●Achieved 100 percent customer satisfaction on surveys.
September 2015 - December 2017
Walmart, Washington DC - Sales Associate
●Handled proper labeling and pricing of merchandise.
●Filled empty shelves with merchandise from warehouse.
●Offered assistance to customers in locating products of their choice.
●Ensure proper sanitation of the work environment.
Education
August 2011 - June 2015
●Luke C. Moore High School, Washington DC - Diploma
Training
September 2018
●Paralegal Institute Of Washington - Certificate
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