Manager Customer Service
Resume:
ARAFAT HOSSAIN
Manager - Chevron Food Mart
Lawrenceville, GA 30044
****.*********@*****.***
Authorized to work in the US for any employer
Manager
Chevron Food Mart - Lawrenceville, GA
December 2012 to Present
Handle all responsibility of Running a Convenient Store Restock and order merchandise
Deal with all Vendors
Update and keep track of profit margin
Set up Work Schedule
Photo Specialist
Walgreens - Lawrenceville, GA
March 2010 to June 2013
Run the Photo Department
Restock merchandise
Assist customers
Scan merchandise for Inventory
Banquet Manager
Ashiana Restaurant And Banquet Halls - Norcross, GA September 2008 to January 2010
Maintained and organized Banquet halls for guests ranging from 700-1000 customers. Knowledgeable of and implemented emergency response and other life safety protocols in a team based environment Provided food services for customers ranging from 700-1000 people. Enforced and disseminated banquet policies to customers and employees. Provided the utmost professional service.
Arranged meetings with potential clients and provided tours of banquet halls. Resolved any issues during an event while coordinating with staff members. Subway Manager
Subway - Lawrenceville, GA
July 2005 to May 2008
Coordinated and disseminated weekly schedules for employees. Placed inventories through proprietary computer software on a weekly basis. Conducted all monthly advertisements for new products using extensive marketing skills. WORK EXPERIENCE
Communicated directly with corporate headquarters for updates on weekly sales. Stabilized monthly food costs by saving several hundred dollars per month by organized spreadsheets. Liaison to the Health Department for Weekly and Monthly Inspections. Associate
Georgia Gwinnett College - Lawrenceville, GA
2015 to Present
Associate
Georgia Perimeter College - Dunwoody, GA
May 2009 to 2015
Android (Less than 1 year)
DHCP (Less than 1 year)
DNS (Less than 1 year)
Ethernet (Less than 1 year)
Excel (Less than 1 year)
Customer Service
Retail Management
Training
Quality Assurance (Less than 1 year)
Inventory
Microsoft Word
Inventory Control
Project Scheduling
Operations Management
Retail Sales
Technical Support — Highly Proficient
July 2019
Applying protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_to_profile/ c1ec1ab19707f4bd9e6a2a4169888d90eed53dc074545cb7
EDUCATION
SKILLS
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ASSESSMENTS
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Extensive knowledge of business to business (relations, dealings, and communications) Knowledgeable in business applications and databases such as Microsoft Dynamics GP and other similar application hosting solutions
Vendor and manufacturer correspondence experience regarding lead-time and cost/benefit issues Knowledge in how business operates and upkeep crucial data General Knowledge on JAVA, SQL, and Database
Skills
Technical Skills:
Systems: Windows (2000, XP Professional, Vista, 7 Beta), Mac Os Hardware: Hubs, Routers, PC's, Macintosh, Android, IOS Software: MS Word, MS Excel, Power Point, Photo Shop, Apple Final Cut Pro, QuickTime, Basic Java, Basic SQL. Networking: TCP/IP, DNS, DHCP, Ethernet, SFTP, FTP Avid knowledge in new technologies and new media
ADDITIONAL INFORMATION
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