Sales Representative Customer Service
Resume:
FRANCESCO PIZZO
Mississauga, Ontario Tel: 416-***-****
L4Z 4B1 email: ******.*******@*****.***
OBEJECTIVE
To secure full-time employment within a progressive organization where I can further develop my strong sales/marketing and customer service skills, and where opportunities exist for career advancement.
SKILLS
Highly motivated, competitive and energetic individual with the ability to work both independently and in a team environment
Excellent interpersonal and communication skills with colleagues, business associates and clients
Confident, positive and results-oriented
Exceptional follow through, integrity and commitment to quality service
Skilled communicator and negotiator
Strong ability in “1st call closing” environment
EMPLOYMENT EXPERIENCE
STRAUSS MENSWEAR, Square One, Mississauga, Ontario Dec. 2015 - Oct.2016
Sales Representative
Employed as a sales representative
. Opening and closing Store – Key Holder
. Maintained high level of customer service and satisfaction,
. Shipping and receiving of product on a daily basis
. Utilized effective merchandising techniques to create visually appealing displays
HOLT RENFREW, Sherway Gardens, Etobicoke, Ontario May 2015 – Aug. 2015
Sales Representative
Employed as a sales representative for tailored clothing
. Exceeded sales expectations of the department
. Maintained the daily cash register – opening and closing
. Ensured the department was visually presentable and well maintained at all times
REGO BESPOKE TAILORING, Toronto, Ontario April 2014 - June 2014
Sales Representative
Employed as a sales representative in ‘Made To Measure’ clothing
. Filled a temporary role to develop and expand clientele
BROOKS BROTHERS, Toronto, Ontario Aug 2009 – 2014
Sales Representative
Employed as a sales representative in an upscale men’s clothing boutique.
Exceed established volume targets in terms of sales and customer service satisfaction levels on a consistent weekly basis
Develop and maintain excellent relations with customers generating repeat business and referrals
Continue to gain effective merchandising techniques to maintain a competitive edge
STOLLERYS, Toronto, Ontario 2004 - 2009
Sales Representative
Was employed as a sales representative in upscale men’s clothing boutique.
Exceeded established volume targets in terms of sales and customer service satisfaction levels on a consistent monthly basis
Earned weekly incentive bonuses on a regular basis for exceeding daily sales targets
Developed and maintained excellent relations with customers generating repeat business and referrals
Gained and enhanced effective merchandising techniques
MONSIEUR DUPONT, SQUARE ONE, Mississauga, Ontario 2002 - 2004
Supervisor/Sales Representative
Assisted in the effective management and smooth operation of high end men’s clothing boutique, with responsibilities including high volume sales, opening and closing, cash management, merchandising, quality control, customer relations and overall store efficiency.
Surpassed required sales quotas on a weekly basis
Performed daily functions of store maintenance, shipping & receiving, quality control, customer service, cash management and general housekeeping
Continued to gain and enhance effective merchandising techniques
FAIRFIELD VACATION CLUB, Toronto, Ontario 1998 - 2002
Vacation Counselor
Served as a Vacation Counselor in one of the World’s leading Vacation Clubs publicly traded on the New York Stock Exchange
. Recognized by the Vice President of Sales as an outstanding performer consistently maintaining
and surpassing established sales closing percentages
Assisted existing and new recruits with sales techniques thereby improving presentations and
performance
.Effectively acted as a public speaker to welcome and introduce product features and benefits to
Groups of upwards of 40 clients.
SIMARD, SQUARE ONE, Mississauga, Ontario 1997 - 1998
Supervisor
Effective managed/supervised high end retail boutique, including overall store efficiency, high volume sales, staffing, training, merchandising, cash management, quality control and customer relations
Achieved top sales person of the month for district region on a consistent monthly basis, surpassing required sales quotas
Monitored and reviewed staff performance; assisted in selection, recruitment and training of new staff members
Developed and maintained excellent relations with customers generating ‘preferred customers’ and referrals
Oversaw and managed daily functions of store maintenance including opening/closing, shipping & receiving, customer service and cash management
GEOHOLIDAY VACTION CLUB, Oakville, Ontario 1996 - 1997
Sales Representative
Sold “high-ticket” vacation ownership product at offsite property in high pressure “1st call close” sales environment
EDUCATION
GORDON GRAYDON SECONDARY SCHOOL, Ontario Secondary School Diploma 1989 - 1994
GORDON GRAYDON SECONDARY SCHOOL, Excellence in Bus. Mathematics Award 1992 & 1993
COMPUTER SKILLS
Working knowledge of PC, MS Office and Internet proficient.
LANGUAGES
Fluent in English and conversational Italian.
References Available Upon Request
Contact this candidate