Manager Project

Jason Brosnick

Customer-oriented and strategic-thinking Project Manager with over 8 years of experience in network architecture and Persuasive, self-motivated leadership professional with expertise in life cycle management for IT MSP solutions.

Skillset

Knowledgeable in C, C#, PHP, MySQL (1 year)

Proficient in C++, VB.Net and Java programming (5 years)

IPSec VPN on Cisco Merki Network

Remedy, Salesforce and ServiceDesk ticketing systems

Dell HP/Lenovo PC support and repair

Dell/Epson/Ricoh printers and scanners

VMWare

VPN

Microsoft Office

Active Directory

Remote Access

Deployments

Windows 7/8/10

Linux

Exchange

SharePoint

TCP/IP

Accomplishments

Completed the migration of over 23,500 client’s users to new static IP addresses

Complete guest network setup for 1,200 room hotel to include complete converged network

Work Experience

Systems Admin

Moog

December 2019 – Current

Provision user accounts for new hires and GPO policies as requested per hire documents.

Provision new O365 and Exchange accounts for employees.

Provision and modify existing GAL and distribution lists.

Project Manager

Bulk TV - Raleigh, NC

March 2012 to November 2019

Assisted with Windows 10 migration from Windows 7

Supported 125 end-users

Remote support for 15 field techs for iPhone setup and support using LogMeIn, Skype for Business and Teamviewer

Provided support for executive Mac laptops and workstations

Schedule installation of HSIA networks for properties to include configuration, installation assistance and support of network equipment

Ensured client satisfaction for each project and full disclosure of time frames for projects

Schedule and ensure tech arrival to property for installation

Order, track and confirm delivery of equipment for systems purchased

Ensure deployment and configuration of converged networks

Resolve client issues using remote tools to include VPN, VMware, and remote access applications

Configure, deploy and manage Windows AD server

Technical Support Supervisor

Total Outsourced Systems - Raleigh, NC

August 2011 to March 2012

Supported an environment of 300+ end-users for PC/Network/Phone to complete call center duties

Ensured network, PC, printer and VoIP peripherals were functional

Assisted users via chat/email/phone in setup of end-user equipment along with troubleshooting issues

Supported users with network connectivity issues through troubleshooting along with internet enabled devices

Configured and managed Exchange and Active Directory servers for each group assessment.

Assisted with network upgrades and PC upgrades to ensure limited client downtime.

MercuryZ

Implementation Specialist

February 2011 – July 2011

Determined client Gateway equipment type and connection status

Identified client impact for: DNS Records and LAN architecture

Assisted client through their CPE provisioning, ensuring both their confidence and successful migration onto the Frontier Network

Verified final end-user, post-Migration stability

Required solid understanding of: IP-Subnetting, End-User Networking tools, Routed/Bridged/Dynamic IP routing

interfaces for various Gateway CPE vendors, Routing protocols and network configuration

Education

B.S. in Management Information Systems - University of North Carolina - December 2005

A.S. in Computer Programming - Central Piedmont Community College - May 2002

Certifications

Cisco CCNA

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