Manager Engineer

Dale C. Roman

adchmz@r.postjobfree.com

**** ********* **** (iPhone)704-***-****

Mint Hill, NC 28227

SUMMARY: A dedicated self-motivated professional with extensive experience in various aspects of network computing/data processing. Major strengths consist of: organization, systems administration, programming, project leadership, planning, and implementation. EXPERIENCE:

A Senior Infrastructure Engineer with Wachovia/Wells Fargo experience

Strengths include Systems Administration, Programming, Project Leadership, planning, and implementation

While working at AT&T, and is doing Administration including Installation and configuration for: JEEE, Web container, WebSphere ECOM, JBoss, Endeca, Scripting XML’s, Deployments, Magento, Marketlive5, Java, WebLogic, Linux, Windows, Domains, ldap, Http, Apache, Tomcat, Aix, IBM Blade, WAF, Connect Direct, Webmetrics, VMware, Akami, creating andinstalling ssl-certs.

Solid Linux and Scripting experience, Solid communications skills, and would welcome the opportunity to interview for this position

Excellent communication skills and experience in 24X7 production support environment.

Unix/Linux environment was a welcome addition in helping with our Jenkins and uDeploys to run smoothly. Any issues encuntered his experience would come into play to help troubleshoot and assist in resolution. Volunteer and was very adaptable when working off hours (nights/Weekends/Holidays), as well assigned On-Call rotation.

PROFESSIONAL EXPERIENCE

Wells Fargo (8/2019 to 3/2020)

Core Environment Administrator, Technology Operations Group

Plan development and execution for code migrations in all environments for consumer loans.

Facilitates the coordination of multiple involved & impacted groups/teams for any release, and

deployment work.

Manages change and communicates with key internal partners using key tools like PAC2000, JIRA, and

System Admin.

Primary point of contact for environment changes, issues, or questions related to the environment – build and maintain environment and partnership knowledge to direct people to the correct teams/processes to help bring the right people together.

Environments: F5, Tomcat, Apache, WebSphere, JBoss, Unix, Linux, Windows, database. IBM Global Technology Services

2016 – 2019

IBM Manage Hosting Services. Which include XML, WebSphere ECOM, scripting XML’s, creating detail fire wall instructions from end to end with F5, NetScaler’s, installing, deployments, Magento, Marketlive, Java, Websphere, Webshpere ecom, linx, windows, domains, ldap. PROFESSIONAL

EXPERIENCE:

AT&T:

2010- 2016 Title: Senior Technical Architect AT&T worldwide Customer

Work with a Fortune 100 client operating a large scale, business critical e-commerce, multi-channel foundation, and omni-channel.

Installed Websphere 7.0, IBM Websphere Commerce Enterprise Version 7.0, Endeca Servers

Work directly with the customer, assisting them in planning and implementing application versions/releases; executing changes and diagnosing problems. Scripting XLM’s, shell scripting, automation of file process,

Perform in-depth analysis and detailed reporting used for capacity planning, patch assessment and security vulnerability analysis.

Support from client side to our side. Netscalars, F5, firewalls, deployments, adding accounts.

Other responsibilities as assigned

Linux, Aix, IBM Blade, LDAP, HTTP IBM, ENDECA, F5

Verizon Business: Charlotte, NC

2009- 2010 Title: Senior Client Engineer

Work with a Fortune 100 client operating a large scale, business critical e-commerce platform.

Assist the Verizon Operations Center (ROC) with customer site monitoring, change management, and problem resolution.

Work directly with the customer, assisting them in planning and implementing application versions/releases; executing changes and diagnosing problems.

Perform in-depth analysis and detailed reporting used for capacity planning, patch assessment and security vulnerability analysis.

Other responsibilities as assigned

Linux, Aix, IBM Blade, LDAP, HTTP IBM, ENDECA, F5

WACHOVIA CORPORATION / Wells Fargo Charlotte, NC

2004- 2009 Title: Websphere System Administration

Member of Wachovia Retail group as Websphere System Administrator supporting various projects with Websphere Application Server / Deployment Manager, 5.0.x, 6.0.x and 6.1.x environments. IBM HTTP Server, IBM Edge Server, JBOS, SSL Certs, ITCAM, FogLight

Responsibilities: Working in Retail group supporting the following projects:

WDA Call Center RG and E1(Supporting Call Center applications)

Lendscape (Retail lending, Loan Review application)

IVR ( intervoice Application)

ECC Middle Tier (Forms, credit card applications, new accounts, Transactions)

LPS ( Loan Processing System)

MPOS (Mortgage Processing System)

PRM Fraud Detection and Prevention

WIM (Retail lookup application)

· Install, upgrade, configure, and tune Websphere Application, Server, Deployment Manager, BM HTTP Server

· Configure the session management, virtual hosts and transports for Web and Application Servers

· Code deployment in dev/test/UAT and Production environment

· Configure Websphere resources like JDBC providers, JDBC data sources, Connection pooling, JNDI bindings and Websphere MQ connection Factory

· Configure IBM Edge Server for load balancing

· Control and set various JVM parameters on AIX

· Administer applications and monitor performance using Tivoli Performance Viewer and WSAM

· Tune and tweak JVM 100 percent, data source connection pool

· Configure the Websphere load balancing using Websphere workload-- manage resembling horizontal cloning

· Eliminate customer conflicts, handle deployment teams with trouble shooting and implement solutions to daily problems with applications

· Maintain and control PMRs with IBM

Install and deploy Websphere on AIX 5.0.2.x, 6.0.2.x, 6.1.0.19 and Solaris 7, Linux, VMWare environments. Using Network Deployment, Preformed application deployments, troubleshooting, Security, configuration changes, and modifications

FIRST UNION NATIONAL BANK Charlotte, NC

1999-2004 Title: Application Development Leader/Senior Associate (Corporate Trust Group), Systems Manager (Corporate and Institutional Trust Information Technology Services)

Automation of all process in Corporate Trust using File Transfer protocol and Connect Direct (create NDM scripts) on various platforms (UNIX, MSP, E20/EX, MVS, Netware, Open VMS, OS/390, Tandem, NT servers)

Image Validation Process: Process data from SunGard and convert it to mainframe DSN (Data Set Name) using ECM (Enterprise Change Management) and Change Man methodologies to process the information

Process coupon data twice a month on reels payable before the 15th and 30th of each month. Process all media type of data for Corporate Trust

Application support for Corporate Trust include: Aspect Reports, Claim Track, Corporate Universe, Optrieve, Invoice Viewer, Fee Billing, Advantage Fee System, Crystal Reports, ESS VRU, Tax Lien, and Work Station support

Corporate Universe: A Securities processing system that provides functionality to process both debt and equity securities on a single system (IBM RISC/6000 Model H50) IBM Charlotte, NC

1999-1999 Title: MIS (Management Information Systems)

Network LAN administrator for OS/2 and NT server

Team leader who provides LAN support for the IBM Global Services for SMB (Small- Medium Business-- new center open for business on June 28, 1999)

Install Symon 2000 system using g NT workstation

Administrator and monitor the Symon2000

Work station support, AIX administrator, Lotus Notes Administrator, Set up AIX print, resolve all Y2K issues

1992-1999 Title: IBM Applications Programmer

Network LAN administrator for OS/2 and NT provides LAN support for the main site.

Installation/configuration of: Lotus Notes deployment, supporting OS/2

Supervise LAN support for the main site

Installation/configuration of: Lotus Notes deployment, supporting OS/2, Windows 95, Windows NT, LAN, Desktop computers, and Think pads

Provide 2nd level OS/2 help-desk support for daily technical issues

Configure Personal communications PCOMM and CM/2 using TCPIP, Netbios, LU 6.2, PCMCIA protocols using token ring and Ethernet connection

Manage the laptop redeployment for CMM

Working knowledge of: OS/2 (from 1.2 to 4.0), NT, Windows 95, DOS, Microsoft Project, Microsoft Access, Microsoft Word, Microsoft Excel, Ami Pro, Lotus Notes, Lotus 123, Lotus, Approach, WordPerfect, CorelDraw, HTML, Freelance Graphics, Telnet applications, AIX (Smit), LAN, WAN, AS/400, Netscape Navigator, Web Explore, Microsoft Internet Explorer 1986-1992 Title: SR Electronics Specialist (Test Engineering Department)

Responsible for documentation for test process, electronic-card schematics, and actual card design and layout

Select vendor to build test-engineering cards as per card-design schematics, using Cadam/Catia, and FutureNet Design system

Travel from Charlotte to South Dakota, Tennessee, Illinois, and Mississippi to maintain assorted styles of equipment on behalf of upper management

1983-1986 Title: SR Electronics Specialist (Test Verification Department)

Verify test data for various types of test equipment

Provide 2nd level support for Atlantic Design Company 1979-1983 Title: Electronics SR Specialist, Sr. Test Equipment Technician

Maintain/Trouble shoot various types of test equipment and different test fixtures

Fabricate manufacturing parts on milling machine and lathe

Test and debug production cards on MPT, NMTE ACT, ClassIV, FF101, FF303, and MPT-Prime testers SYSTEMS: AIX/RS6000

AIX/RS6000 system administrator

Install and configure AIX operating system 4.2.2.0 and 4.3.2.0 monitor disk, CPU and system activity

Provide 2nd level AIX/RS6000 system support for four AIX/RS6000s

Establish proper backup and restore procedures and functionality

Install and customize various AIX applications

AS/400

Apply maintenance to the AS/400 operating system (PTF's and cumulative PTF tapes) monitor disk, CPU and storage-pool usage daily (WRKSYSSTS), reorganize physical files, re-claim storage, and retrieve disk information as needed

Provide 2nd level AS/400 system support for 3 AS/400s

Ensure proper backup and restore procedures are implemented and executed, establish automated process by writing CL code

Install and configure Client Access on DOS and OS/2

Create/originate DRP (Disaster Recovery Plan) for IBM Charlotte with successful test

AS/400 system administrator-- responsible for quarterly evaluation of user ids for the system and for Office Vision/400

Certified Office Vision/400 instructor

Help IBM internal customers move from PROFS on VM to OV/400

Install and customize various AS/400 applications, which include: MIMIX, FACTOR, Service/400, and JDEdwards

Network Printing

System administrator for AIX

Lead support for 36 IBM Network Printers, including printer hardware/software operating the print queues on an AIX server

Perform maintenance installation/configuration office and apply latest release levels, manage and create all print queues and monitor printers on a daily basis

Uphold minimum down time to customers

Configure LPR (Logical Printer Ports) on OS/2, Windows 95, and Windows NT

Update Micro code when needed, apply current postscript levels as necessary

Disable all protocols not being utilized

EDUCATION: DeVry Institute of Technology

Degree: Associated Applied Science (February 1979) RELEVANT

COURSES: Completed 1st level Project Management Skills, Supporting Microsoft NT Administrator, AIX System Administration, Project Management for Team Leader's, Lotus Notes 4.0 Implementation, Basic CPR and First Aid, Diversity Awareness, Wireless Communication, Six Thinking Hats, and Artificial Networks COMMUNITY

ACTIVITIES: United Way Chairman

Campaign manager for county commissioner

President of Neighborhood Watch Program

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