Customer Service Assistant
Resume:
Cristian Diaconeasa
**** * ********, ******* **, 60707.
Cell: 773-***-****; Email: ************@*****.***
Objective:
Obtain a challenging position within the company in which my education, experience and performance can improve the business and use of technology and that will allow professional growth and the possibility of career advancement.
Education:
Robert Morris College, Chicago, IL – graduated 04/28/2007: Bachelor of Applied Science Degree with concentration in Computer Networking.
Qualifications:
Responsible, works well under pressure, and develops and executes projects in a timely fashion, strong organizational skills, responsible and motivated
Active Directory, TCP/IP, DHCP
Microsoft Office, Outlook, Windows, SAP, SCADA, QAD, RF system
Excellent customer service and communication skills
Enjoys taking on challenges, even if they might fail
Ability to work independently or as part of a team in a multiple task environment
Dependable, innovative, people-oriented, detail-oriented, autonomous/independent
Professional experience:
Rideshare driver – 10/2017-present
Rich Products Corporation, Niles, IL - warehouse inventory coordinator 09/2008–10/2017
Logistics, customer service, data entry, shipping, receiving, inventory adjustments, SAP, SCADA, QAD, RF system, Microsoft Office (Word, Excel, PowerPoint)
Troubleshoot company’s computers, printers and network
Inventory management
Pick and set up production’s raw materials for the following day’s production
Robert Morris College, Chicago, IL – teacher assistant 04/2005 - 05/2007
Help desk, desktop technician
Computer assembly, hardware installation, software installation
Active Directory, TCP/IP, DHCP
Install software and hardware components including RAM, graphics cards, and hard drives
Build, maintain, and repair computer systems to improve speed, reliability, and efficiency
Install and troubleshoot hardware peripherals including printers, scanners, CD/DVD drives, hard drives and other peripheral devices
Contact this candidate