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Customer Service Front Desk

Location:
Brandon, MS
Posted:
March 27, 2020

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Resume:

Candice Kinnard

**** **** *** ******, ** *****

601-***-****

adchik@r.postjobfree.com

EDUCATION

Master of Public Administration

December 2019

Belhaven University

Jackson, MS

Bachelor of Science in Speech

May 2015

Jackson State University

Jackson, MS

May 2011-May 2015

PROFESSIONAL EXPERIENCE

Acura of Jackson

Assistant Accountant

06/2018-03/2020

Maintained A/R records

Prepared statements, bills, and invoices

Input invoice statements for parts and service department

Coded new car invoice statements

Balanced all incoming and outgoing transactions each month

Reconciled expenses to the general ledger

Receptionist

Ridgeland, MS

03/2017-03/2020

Served as central point of contact for all incoming calls

Greeted customers and respond to telephone and in-person request for information

Dispersed incoming messages to correct recipients throughout the office

Maintained the front desk and reception area in an organized manner

Checked new and pre-owned vehicles into the Keyper System

Balanced various schedules and meetings throughout the day

Customer Service Insurance Agent Representative, Madison, MS

10/2016-03/2017

Conduent

Communicated information on policyholder’s benefits and coverage plans

Verified policyholders’ insurance information

Input call data into the company’s database for follow-up

Handled inbound customer complaints by identifying policyholder’s needs and researching solutions

SKILLS AND KNOWLEDGE

Leadership Training and Development

Experience with Microsoft Office- Word, PowerPoint, & Excel

65 WPM Typist

Accounts Receivable

Billing & Collections

Excellent Communication skills with a focus on customer service

Great Interpersonal Skills

Hard Work and Dedication Award from Lambda Pi Eta: Mu Xi Chapter at Jackson State University 2015

Dean’s List Scholar 2011-2015

Member of Zeta Phi Beta Sorority, INC 2013



Contact this candidate