Executive Assistant Customer Service

DONNA MOORE

Cell 979-***-**** ************@*****.***

QUALIFICATIONS:

Ability to work both independently and in a team setting

Eight year’s experience in construction safety, project billing, timekeeping, purchasing

Customer Service Experience

Excellent oral and written skills

Proficient in Microsoft Word and Excel

Ability to process information correctly, efficiently and effectively

Highly effective organizational skills

PROFESSIONAL EXPERIENCE:

Cajun Movers & Self Storage - Fresno, TX (Aug 2017 - Current)

Move Coordinator

Customer Service

Office Duties (phones & filing)

Schedule Local/Out of State Moves

Process Payments

Open/Close

Brand Industrial Solutions – Freeport, TX (Nov 2009 – Sept 2017)

Angleton Division Safety Administrator (Feb 2011 – Sept 2017)

Administrative Support to Division Safety & Area Site Safety Manager’s

Schedule, Coordinate & Manage Safety Training (Brand & Dow)

Verify Safety Audit Data, Generate Safety SOS Audit & EIS Safety

Track Interventions reports

Set Up and Maintain Current Orientation Training for all Brand Location’s

(Dow, Valero & Chevron)

Participate in preparation & presentation of data for Internal Policies &

Procedures Audit (Brand’s Gold Link Audit)

Prepare Safety Data for Presentations & Quarterly KPI’S for all Dow Sites

Manage Area Division Monthly Drug Screens

Report Area Divisions Monthly Man Hours

Maintain Data for OSHA Logs, Incidents and Manager’s Audits

Participate in Preparing for (HBR) Houston Round Table nomination and

Presentation with Auditors

TOCAS Administrative Support for Monthly General Meetings & Steering

Participated on Committee for Help Cards for Dow (2012)

Safety New Hire Trainer (Nov 2009 – Feb 2011)

Orientate New Hires on Brand Policies and Dow Policies

Setup and Track Safety Council Training

Oversee Administrative Assistants at Houston and Freeport Sites

Oversee NCCR Training at the Site

Bright Truck Leasing, LLC – Houston, TX (Sept 2004 – Nov 2009)

Outside Rental Sales

Outside Rental Sales (search and locate new customers)

Inside Rental Sale

DOT Tracking and (fuel tax) – submission to State

Fuel Billing and Purchasing

Weekly and Monthly Rental Billing (including monthly reports)

Invoice collections

Work order-entry

Open New Accounts for Rental

Verify New Customer Bank Information and Insurance

Maintain good relationship with customers

CCC Group, Inc. – La Porte, TX (Mar 2002 – August 2004)

Construction Administrator

Notary Public (Commission expired)

Project Billing and PO order entry

Process Weekly Payroll

Purchase Raw Materials

Equipment Rental and off rents (including pallets, company trucks and buses)

Oversee onsite fuel tanks

Rtron – Stafford, TX (Aug 2000 – Feb 2002)

Purchaser/Expediter

Expeditor

Purchase Raw Materials (cable and wire)

Inventory Control (oversee Auto-Replenish stock)

PO order-entry

Benchmark Electronics – Angleton, TX (July 1996 – Aug 2000)

Expeditor

Shipping/Receiving Material

Enter and fill floor orders for manufacturing

Material Expeditor

Order entry

PO processing

Process returns

EDUCATION:

Associates Degree in Progress @ Brazosport College (on hold)

Fall 2005 - fall 2007 (24 hours completed)

Kingwood College - spring 2009 (9 hours completed)

References:

Tom Selleck 979-***-****

Alan Olivas 979-***-****

Val Corcoran 403-***-****

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