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Training Customer Service

Location:
Calgary, AB, Canada
Salary:
$15/hour
Posted:
March 27, 2020

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Resume:

CHRISTIAN RAY GENECELA

*** ********* **** ** *******, AB T3K6J8 Mobile: +1-587-***-****/+1-587-***-****

Email address: adchef@r.postjobfree.com

CAREER OBJECTIVE

To build a long term career in a reputable company and make significant contribution to the success of the organization.

EMPLOYMENT RECORD

WAITER

ANDANA RESORT GUIMARAS PHILIPPINES

FEBRUARY 2018- JUNE 2018

HEAD WAITER

MIDWAY RESTAURANT PASSI CITY, PHILIPPINES

SEPTEMBER 2015-MAY 2016

HOTEL SERVICE CREW

MOPAS CRUISE LINE- December 2008 to November 2013

STEWARD C

M/S Nippon Maru April 2013 to November 2013

M/S Nippon Maru June 2012- February 2013

•Dining Team Member

•Housekeeping Team Member

HOTEL UTILITY

M/S Nippon Maru October 2011- April 2012

M/S Fuji Maru January 2011- September 2011

M/S Nippon Maru February 2010-December 2010

M/S Nippon Maru December 2008-November 2009

•Crew mess Leader / Member

•Pantry man / Dishwasher

WAITER

SOFITEL PHILIPPINE PLAZA

October 2007 to November 2008

•BANQUET WAITER

•RESTAURANT BUSS BOY/ BUFFET MAN

WAITER

CITY GARDEN HOTEL-MAKATI

August 2006 to August 2007

•ROOM SERVICE WAITER

•RESTAURANT WAITER (Le Jardin and Roof deck Bar and Grill)

• BUFFET MAN

• BANQUET WAITER

FOOD AND BEVERAGE SERVICE TRAINING SUPERVISOR

CHATEAU SANTA ISABEL Philippines June 2005 to March 2006

•RESTAURANT SUPERVISOR ( Café de Santa Isabel )

TRAININGS

ProServe Liquor Staff Training

Valid until February 2025

Basic Safety Training

Magsaysay Training Center Manila

July 30 to August 7, 2008

Crowd Management

Magsaysay Training Center Iloilo City

January 7 to 8, 2014

Proficiency in Survival Craft and Rescue Boat

John B. Lacson Foundation Inc. Iloilo City

February 14 to 18, 2014

Ship Security Awareness Training and Seafarers with Designated Security Duties

Magsaysay Training Center Iloilo City

January 10, 2014

Japanese Language Training Program - A Course

Alpha Language Institute Tokyo Asian Center University of the Philippines Diliman, Quezon City, Philippines

January 25 to February 12, 2010

Marlins English Language Test for Cruise Ship Staff

Test Score: 85% Manila, Philippines May 19, 2008

SEMINARS ATTENDED

Lecture on Improving Customer Service

City Garden Hotel-Makati, February 27, 2007

Speaker: Mr. Omer Bulaong

F&B Supervisor

City Garden Hotel Makati

PRACTICUM/TRAINING

Villa Sagrado Practicum Center- February to March 2005 – 150 hrs.

* Gold Medal Awardee ( Graduation )

Iloilo Grand Hotel-December 2004 to February 2005 – 150 hrs.

* Gold Medal Awardee ( Graduation )

WG&A Superferry 12- ApEx / on board training October 26-31, 2004

*Awardee: One of the Most Outstanding Practicumer on board

Amigo Terrace Hotel-December 2002 - January 2003 - 150 hrs.

Other Awards:

-Champion: Bartending CSCJ HRM Skills Olympics 2003

*Group Category

EDUCATIONAL

Bachelor of Science in Hotel and Restaurant Management

Major in Food and Beverage Management (FBM)

Colegio del Sagrado Corazon de Jesus. Philippines

INTERESTS/SKILLS

Food and Beverages

Sports

Tourism

Photography



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