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Manager Customer Service

Location:
St. John's, NL, Canada
Posted:
March 27, 2020

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Resume:

ALVIN PORTER

** ******** **., **. ****’s NL, A*B 1K6

Phone: 506-***-**** Email: adchdk@r.postjobfree.com HIGHLIGHTS

• Strong technical, mechanical, and analytical skills support the ability to organize work and complete tasks accurately and in a timely fashion.

• Over twenty years of experience in both project and departmental management.

• Good written and verbal communication skills.

• Organizational and time management skills built through scheduling employees and prioritizing orders to meet tight deadlines.

• Excel at learning and utilizing various technology, equipment and machinery. EXPERIENCE

2000 – MARCH 22, 2019

PROJECT MANAGER/CUSTOM CANVAS FABRICATOR

THE ESTEY GROUP (HOLDERS CUSTOM CANVAS), SAINT JOHN, NB

• Fabricated boat tops, truck tarps, custom covers of all types, custom bags, sail repairs, repairs of all kinds to older covers and tarps etc., using industrial sewing machines.

• As production manager, scheduled staff and coordinated with customers, suppliers and partner companies to complete projects.

• Experience dealing with customers, measuring and patterning for custom covers, and installing the custom-made covers.

• Ordered materials, quoted jobs, and was responsible for all machine maintenance.

• Organizational and time management skills built through scheduling employees and prioritizing orders to meet tight deadlines.

• Strong reputation with the public fostered by meeting deadlines, providing exceptional customer service, and ensuring quality of products. Additional Duties:

• Operated and maintained embroidery machines.

• Operated and maintained laser engraver used for promotional side of business.

• Operated and maintained heat press machine.

• Learned new machinery and software through hands-on experience. 1989 – 2000

LAB ASSISTANT

ATLANTIC MICROBIOLOGY LTD., SAINT JOHN, NB

Duties: 1. Manufacture of Chlorine Dioxide Generator Catalyst

• Mixing of chemicals

• Quality Control

• Labelling and packaging

2

• Shipping

• Invoicing

2. Research and Development: Projects included

• Manufacture of ice melting compounds

• Development of chimney cleaning products

• Recovery of silver from photographic wastes

• Recovery of metals from waste dental amalgam

• Recycling of photographic and x-ray solutions

• Preparation of fertilizers from waste photographic solutions

• Production of methane gas from waste bark

• Studies of different ways to make precipitated calcium carbonate (PCC) Co-inventor on a patented process for the manufacture of PCC 3. Analysis of various materials including limestone, lime, silver, fertilizers and photographic solutions.

1986 – 1989

SAMPLE PREPARER/FIRE ASSAY/SUPERVISOR

CHEMLAB INC., GEOCHEM DEPT., SAINT JOHN, NB

• Worked in three progressive positions.

o Sample Preparation: crushing, pulverizing, and quartering of core samples o Fire Assay: weighing, fusing, digestion and reading for gold and silver values by Atomic Absorption

o Supervisor: managed employees and the day to day operation of the Geochem Department

1981 – 1985

OTHER WORK EXPERIENCE

• Oct 1985 to Dec 1985: Bricklayers Helper, Plaster Rock, NB

• July 1984 to Nov 1984: General Labour, Dept. of Fisheries and Oceans, Plaster Rock, NB

• Aug. 1983 to Oct. 1983: Line and Survey Crew, NB Power Commission, Plaster Rock, NB

• Summers of 1981, 1982, 1983: Tree Planting, Fraser Lumber, Plaster Rock, NB EDUCATION

1981

HIGH SCHOOL DIPLOMA, TOBIQUE VALLEY HIGH SCHOOL, PLASTER ROCK, NB Business Education

1989

TOASTMASTERS

Public Speaking



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