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Manikandan Rajangam
Customer Support - Sales
Address: No.142 Naviyas Samruthi F1,
Medavakkam, Chennai - 600126
Phone: 861*******
E-mail: adchat@r.postjobfree.com
JOB OBJECTIVE
Aspiring for managerial positions in Business Development/ Sales Support with an organisation of high repute.
Skills
ERP and SAP- Order processing, Invoicing, Quotation, Payment, account and Report related. CRM – Banking and Telecom.
Microsoft Office – Word, Excel – Hlookup, Vlookup, Pivot table, charts and MIS Report. Work Experience
2018 -
Current
TCI Chemicals (India) Pvt. Ltd.
Quotation
Sharing the quote to customer through Email for the requirement with lead time.
Order processing
Email conformation will be sent for Portal and manual Purchase order as per the stock availability.
Invoice Processing
Invoice will be done after the stock reservation by Logistics.
Documentation
Sharing the Necessary Documents Required- Technical Documents. Document Preparation - Rate Contract / sale agreement.
Report
Report Preparation as per manager Requirement – Charts, Pivot table. Prepare category wise sale report.
Payment
Payment reminder and Regular follow ups.
Internal Coordination
Coordinating with Logistics regarding DC, Delivery information and Delay. Support Finance team regarding payment, account Block/Unblock. Support Field Sales/Relationship manager requirements. Coordination with all the internal team till End Customers for day to day Sales.
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2017 -2018 Vertex Customer Management Services
Handled Airtels corporate Customers accounts.
Inbound, outbound and mail communication.
Payment related support.
Necessary Support to Relationship manager
Raise service request.
Follow up with Root cause analyst team with if not solved in given TAT Education
Mar 2013 -
mar 2017
B.E: Electronic and Communication Engineering
Sri Krishna Engineering College - Chennai
Mar 2011 -
Jan 2013
Intermediate
Christ the king Hr.Sec. School - Chennai
Feb 2001 -
Jan 2011
High School
Fr. Agnelo High School – Mumbai
Multilingual
I can Speak Tamil, Hindi, English and Marathi