Carolyn L. Nolan, RN

***** ****** **** *****, ***** Valley, CA 95945

(C) 530-***-****

Email: adchaf@r.postjobfree.com

EXPERIENCE

Care Management/Patient Care: Clinical manager at 148-bed SNF/Rehab. Plan and manage primary care for up to four seriously ill patients at the step-down level of care with mastery. Proficiency in total care of up to two critically ill patients at the ICU level of care. Code team leader. Skilled in IV therapy.

Community Liaison: In-services/education provided to community, caregiver and clinician groups, discussing benefits of Hospice care and timely admissions to Hospice services. Able to speak in groups with agenda-based talks as well as ad hoc meetings to discuss care needs.

Disease Management: Caseload of 300+ members in the areas of Diabetes, Heart Failure, COPD, CAD, Asthma, Depression, Back Pain, Lung and Breast Cancer. Able to communicate, educate and motivate persons toward making healthy lifestyle changes. Conducting calls per policy while delivering high-level customer service.

Administration: Care Management at SNF/Rehab, RN representative for in-house IDT. Charge nurse/lead nurse for 10+ years. Duties include physician interface, nurse assignments with staffing matrices, team-building, problem-solving, troubleshooting and discharge planning. Education and support provided to prevent hospital re-admissions. DRG, CPT, ICD-10 coding knowledge used.

Clerical: EMRs including PointClickCare, NetSmart, Cerner. Also use of Outlook, Word, Excel, Lotus Notes and One-Note. iPhone/iPad, Laptop, Dual Monitors. Typing speed last tested at 74 wpm. Straight 10-key by touch, last tested at 9699 ksph.

ACTIVITIES/ACHIEVEMENTS

Nurse of the Year Award: Step-Down Unit, Rideout Memorial Hospital, 1998.

Staff Education: Nurse preceptor to BSN/ADN/LVN clinical students and new nurses, 1992-1997.

Crisis Intervention Trainer: Volunteer Crisis Line Counselor/Trainer at Sonoma County Women Against Rape, 4/1992 – 11/1995.

EDUCATION

6/1991: Associate Degree Nurse, Santa Rosa Junior College School of Nursing, Santa Rosa, CA.

EMPLOYMENT

12/2019–2/2020: Hospice of the Foothills, RN Clinical Community Liaison, Grass Valley, CA.

8/2017–11/2019: Golden Empire Nursing & Rehab Center, Clinical Care Manager, Grass Valley, CA.

9/2007–12/2009: Health Net, Diabetes Disease Manager, Telephonic, Aerojet Campus, CA.

3/2005–4/2007: LifeMasters, Clinical Nurse Consultant, Telephonic, Rancho Cordova, CA.

3/2004-2/2005: CorSolutions, Disease Manager, Telephonic, Ft. Lauderdale, FL.

11/2003–2/2004: Cleveland Clinic Hospital, Staff Nurse, Telemetry, Weston, FL.

6/2002–3/2003: McKesson, Triage Nurse, Telephonic, Rancho Cordova, CA.

5/1997–5/2000: Rideout Memorial Hospital, Charge Nurse, Step-Down Unit, Marysville, CA.

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