Jesus Manuel Acosta

1-347-***-****

adch97@r.postjobfree.com

SUMMARY

A bilingual (Spanish/English) Cisco Certified Entry Network Technician and CompTia A+ certified professional with diverse soft skills who is goal-driven and team-oriented.

EDUCATIONAL-DEVELOPMENT

Streetwise Partners, New York, New York May 2019 - June 2019

Professional Development Training

NPower Tech Fundamentals, New York, New York February 2018 - June 2018

9 Month Training in basic computing Fundamentals, Security, and Networking

BMCC, New York, New York August 2018 - May 2020

Major: Network Systems Administrator

WORK EXPERIENCE

Field Engineer: UNISYS(DELL), New York, NY June 2019- Present

●Hardware repair of Dell administered devices for numerous corporate companies within New York region

●Administration and management of Active Directory for clients

●Installation of Office 365 and VMware creating virtual networks(Subnets)

●Restoration from faulty hardware and/or corrupted software through data recovery

and system backups

●Creation of ticketing system in order to provide assistance precisely coordinated

IT Technician: SCAN NY, New York, NY January 2018 - May 2019

●Configuring operating systems (Windows, Linux, Mac) for devices through the use of command line

●Maintaining software interfaces and troubleshoot interfaces for several end devices (such as desktop, laptops, mobile devices, and printers)

●Connecting wireless VoiP (Polycom, Cisco) to interact over the network

●Rewiring switches for wiring closet to create a cleaner, organized work space

●Use of Command Line Prompt(Windows), Terminal(Unix, Mac) to update software, configure IP’s, edit the registry, and ping networks

Barista: Starbucks, New York, NY December 2016 - February 2019

●Utilize excellent interpersonal skills to provide customers with their orders; attend to the needs of workspace and efficiently serve customers

●Monitor store performance and general maintenance of POS and brewing machine

TECHNICAL SKILLS

Software Setup: Microsoft Office; OS software; BIOS; Router, Printer, Switch software

Navigating Social Media: Facebook, Instagram, Twitter, Reddit, and LinkedIn

Networks and Protocols: LANWAN, TCP/IP, DNS, POP3, SMTP, FTP, TFTP, Ethernet, Wired/Wireless Switches/Modems, WAP, Software/Hardware Encryption, IMAP, VPN, RDP DHCP, SOHO router configuration