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Customer Service Sales

Location:
Miami, FL
Posted:
March 28, 2020

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Resume:

CHRISTINA C. HORRUITINER

CONTACT

786-***-****

adch8h@r.postjobfree.com

adch8h@r.postjobfree.com

PROFILE

Job experiences range from hospitality, hospice care, to office administrative positions with over ten years’ experience in sales and appointment setting. Knowledgeable in Microsoft systems, Word, Excel, PowerPoint, PDF, Aloha, Open Table, TOAST and Media Sites. Experience in the fields of customer service, hospitality and caregiving has allowed me the skills needed in work ethics; I am an organized, enthusiastic person with the ability to motivate others and to complete tasks efficiently. SKILLS

FLUENT IN ENGLISH AND

SPANISH

TIME MANAGEMENT

PROBLEM SOLVING

ADAPTABILITY

COLLABORATION

STRONG WORK ETHIC

CRITICAL THINKING

EXUDE PATIENCE

EXPERIENCE

MDCPS: Auburndale Elementary/Ponce De Leon Middle

02/2015 – Present

Special Needs Paraprofessional/Activity leader/Administrator

• 08/2018: Transferred to Ponce de Leon Middle School to continue my position as paraprofessional educator on a one on one basis with a gifted student dealing with CP.

• 11/2016: Offered the position of para-therapeutic aide after submitting educational accreditation to MDCPS resulting in current part time position as a Special Needs Para Therapeutic Aide. Helping students discover their own independence in the school society despite their lifelong disabilities, tutoring and mentorship. Dedicated each day to the students in my care while meeting the individual needs.

• Employed with MDCPS began in Auburndale Elementary school by holding two positions on a part time basis of which provided different obligations.

• As the Kindergarten and first grade office administrator my duties were to manage all office and dismissal procedures while making sure to follow standard safety school rules. Secondly, working as an activity leader allowed me to work with children by creating artistic crafts, learning activities and art in our after-school program for a class of (22) twenty-two children.

CVCHE105: South Beach/Downtown/Aventura

02/2017–Present

Server/Hostess

Currently providing excellent hospitality at an exceptional location in South Beach, known for quality 5-star service as per Trip Advisor, Yelp and Google.

• Working as a host at CVCHE 105 Near the AAA Arena and South Beach proved to be an absolute wonderful experience. Duties involved greeting, seating, meanwhile welcoming the diverse flow of guests ranging from local Miami residents to celebrities EDUCATION

Miami Dade College

Currently Attending

Graduating Spring 2020

Major: AS Exceptional Needs Education

Minor: Business Management

Aspiring to complete a Bachelor of Science in

Exceptional Needs Education.

Kaplan University/2006

2005/2006

Major: AS Hospitality and Tourism Business

Management (48 credits).

Credits were transferred into MDC with

change of degree plan.

Hialeah Miami Lakes Sr. High

Major: General Ed

Degree: High School Diploma Graduation

Date: June 2000

SERVE SAFE: RE-CERTIFIED

2020.

BAR SMARTS:

CERTIFICATION OF SPIRITS

AND MIXOLOGY COURSE

BY PERNOD RICARD USA.

02/23/2018.

TEMPORARY INSTRUCTOR

CERTIFICATE: 11/2017

PARAPROFESIONAL

CERTIFICATE: 02/2016

CDA AND CPR CERTIFIED:

IN NEW JERSEY THROUGH

HUDSON COMMUNITY

COLLEGE. 02/2005.

MEMBER OF THE

THESPIAN GROUP CHAOS

THEATER COMPANY FOR

ADVANCED HS DRAMA.

1996-2000.

and travelers from all over the world. The owners Juan Chipoco and Luis Hoyos requested my service in the South Beach location.

• CVCHE 105 is fast paced upscale restaurant specializing in delicious Peruvian cuisine with a love for wine pairing. Curiosity for the Peruvian culture enticed me to learn the menu and become a food server helping to open the Aventura Mall location, later filling in at the Downtown location during high season and settling at South Beach as my main work location where I presently am employed. Rosa Mexicano: Miami Beach

08/2012 - 06/2015

Lead Server/ Maître d’

• At Rosa Mexicano, held the position of Maître d’ during slow season and worked as a shift leader on the floor during high sales seasons.

• As the face of the restaurant my duties involved managing and training new host staff.

• Also, exceled at welcoming guests, setting seating sections for servers, contacting the catering manager for parties, arranging reservations for hotel concierge guests, while organizing seating of guests distributed fairly amongst servers.

• Head server dedicated to excellent hospitality skills and detailed service.

• Within the time at Rosa my employee corporate review was illuminated expressing the passion for service represented through courteous skills. Miller’s Ale House

11/2011 - 08/2012

Miami Lakes, FL

Bartender/Server

• Safely managed food/alcohol distribution and sales. In charge of high-volume service during sports games in a fun fast passed environment.

• Consistently exceeded sales goals by effectively managing sections and multi- tasking.

Outback Steakhouse

05/2006 - 07/2010

Kissimmee/Miami Beach, FL

Head Server Administrator/Hostess

Food distribution and sales for Disney World guests and locals. Dedicated to customer service and exceeding hospitality needs. Multi-tasked both server jobs with Mimi’s Bistro until moving to South FL where continued my position with Outback after being transferred to Miami Beach, FL.

Mimi’s Café Bistró

06/2007 - 4/2009

Orlando, FL

Server

Member of an outstanding service team, executing quality service. Specializing in upscale French dining and wine pairing. Part of the morning shift multi-task with both server jobs.

01/2006 - 12/2006 Royal Academy Preschools

Orlando, FL

Teacher

Scheduling and organizing fun related learning activities through the arts, dance, and music.

Helped develop games which supported the cognitive and social development of preschoolers.

Managed a classroom of twelve toddlers with an assistant. Moustache Pitza Restaurant

12/2003 – 09/2004

Manhattan, NY

Server

• Enjoyed collaborating with diverse customers in a cozy environment serving fresh Mediterranean cuisine focused on a scratch kitchen in the heart of Bedford. This Middle Eastern eatery is as a local favorite known for its relaxing hookah lounge serving quality food and hospitable service.

International House of Pancakes

11/2002 - 09/2003

Miami Lakes, FL

Shift Supervisor/Server: Level IV

Responsible for appointing side work and seating arrangement for servers.

Managed register and addressed take-out orders.

Greeted and served a heavy flow of customers in a timely professional manner. Auto Loan USA Inc.,

06/2000 - 02/2003

Hialeah, FL

Loan Officer/Collections Agent

Processed auto loans and financing, managed cash register and payments.

Responsible for all office and secretarial responsibilities such as data entry, dicta- phone operator, filing and managing accounts.

Worked in collections department with repossession accounts, trained in amicably overseeing customer complaints. Overlapping time management skills with both jobs (IHOP) successfully.

Hialeah Miami Lakes Sr. High

09/1998 – 05/2000

Miami Lakes, FL

Dicta-Phone Operator

Office and secretarial involved data entry, dicta-phone operations, filing and delivering afterschool hour messages for teachers.

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