Nicholas Navratil
**** ***** ****** ********** **, 28401
910-***-**** adch4v@r.postjobfree.com
SKILLS
Closing Sales by overcoming objections
Microsoft Office
Salesforce and other CRM
Coaching and Mentoring
Public speaking
Relationship and team building
Customer- and service-oriented
Written and oral communication skills
WORK EXPERIENCE
Health Coach Institute – Wilmington, NC (Remote)
Enrollment Advisor January 2019 to Present
Commissioned Inside sales for higher education
Hit personal goals daily, weekly, and monthly
Build relationships with leads and close the sale to enroll in the program
Use of CRM to build pipeline and follow up with leads to maintain business
Be a team leader and assist other Coaches if they are in need of help
*Accomplishments – Lead the entire sales team in enrollments for 3 straight months and become the only Enrollment Advisor to have 7 enrollments in a single day.
Independence University – Wilmington, NC (Remote)
Admissions Consultant February 2017 to January 2019
Interview potential students for enrollment into college
Hit enrollment goals daily, weekly, and monthly
Use rapport building techniques to turn potential leads into enrollments
“Sell” the university to prospective students
Act as a team leader and assist other consultants if they are in need of help
Mattress Firm—Wilmington, NC
Store Manager June 2015 to January 2017
Generating sales using excellent product knowledge and great rapport
Managing sales associates and making the store as marketable as possible
Meeting and exceeding monthly and weekly goals on a regular basis
Ensuring other sales associates met their personal goals
Accomplishments: Increasing sales for the store nearly 75% over a six-month period compared to the previous year. Generating enough sales to become store manager within one month of employment and hitting the store monthly and weekly goal each and every month of employment.
Community Options—Allentown, PA
Community Support Staff Supervisor June 2013 to June 2015
Oversee all operations of 2 group homes with multiple clients with developmental disabilities
Write and review ISPs and IEPs for each individual to help develop various skills
Coach and mentor a team of 8 direct support staff
On call for any crisis management needed
EDUCATION
Lock Haven University, Lock Haven, PA
Bachelor of Science in Health Science
Concentration in Community Health