Manager Scrum
Resume:
Millicent. C. Anigwe
Ph: 469-***-**** Email: *********.*.******@*****.***
Address: Dallas Texas 75254
Agile professional with rooted understanding of Agile Scrum practices and adoption for distributed and co-located teams.
KNOWLEDGE & TECHNICAL SKILLS
Business relationship management, Process management, Vendor management, Product management, Risk Management, MS Suite, JIRA, Requirement elicitation technics, Kanban, communication skills, Customer liaison, Agile Project management, Stakeholder management, Servant-leadership skills.
EDUCATION
BSc Business Administration Enugu State University of Technology
CERTIFICATIONS
Certified Agile Scrum Master (CSM)
Certified Product Owner (CSPO)
PROFESSIONAL EXPERIENCE
Agileseventeen LLC Nov 2019 – Present
Role: Agile Scrum Master
Contract Scrum Master on e-commerce team.
Responsibilities:
Coach teams on adoption of agile principles and alignment.
Coach team on requirement engineering and mapping.
Facilitate workshops geared at training teams on proper epic and feature decomposition.
Collaboratively work with development team on developing needed cadence and synchronization.
Work with Product owner and stakeholders to design and develop product strategy and roadmap.
Conduct collaborative pre-refinement engagements with development team.
Contribute to the development of team cadence and synchronization.
Participate in release planning meetings.
Facilitate all scrum ceremonies for remote and collocated team members on project.
ByteLogic LLC Sept 2015 – Oct 2019
Role: Scrum Master
Responsibilities:
Work with cross-functional team of to drive end-to-end automation and indexing of completed work order packages.
Use of Iterative and innovative sprint planning techniques like IP workshops geared towards laying the footprint for continuous exploration, integration and continuous delivery.
Provided insight around best practices for coordinating and conducting of daily standard up meetings with offshore development team.
Stakeholder management and product strategy.
Responsible for driving the design and development of agile best practices and standards for the development team.
Use of Jira tool to track story development, burn up charts and traceability management.
Developed roadmaps for predictive team velocity through tracking and analyzing team capacity against velocity rate.
Risk assessment using the RAID model.
Byte Logic LLC April 2014 – Feb 2015
Role: Client Engagement Manager
Responsibilities:
Customer inquiry routing and management.
Supported functional managers in determining key metrics and performance indicators.
Customer retention and acquisition strategic planning.
Requirement elicitation and gathering.
Participated in team building activities.
Assisted in continuous improvement activities that fostered greater ROI.
Nigeria Social Insurance Trust Fund
Role: Deputy Manager – Investment & Treasury Department Feb 2011 – Dec 2012
Received returns from various branches
Reconciliation& Analysis of branch returns
Rendition of weekly branch collections to Investment & Treasury Management Department.
Cash Book Preparation.
Dealing promptly with incoming calls and mails from all branches
Nigeria Social Insurance Trust Fund
Manager- Investment and Technology Jan, 2013- Dec 2013
Helping the development team to achieve customer satisfaction
Lead the development teams in self-organization
Resolve conflicts and issues that occur
Support the team and provide education where needed
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