JOHNNY RAMIREZ

New York, NY adch1l@r.postjobfree.com

OBJECTIVE: To obtain a career-oriented position where dedication & performance result in increased responsibilities & potential advancements.

SUMMARY OF SKILLS

14 years’ experience, excellent Executive/High-end communication and expertise in below skill sets

Server and Application Virtualization across Diverse Hardware Platforms (Cisco UCS, Dell, HP, IBM etc.…)

VMware Implementation & Configuration

Microsoft Hyper-V Design, Implementation & Configuration

SCCM /MDT 8456 image build, deployment, Application Packaging

Virtual Infrastructure Monitoring, Backup and Recovery Design, Implementation & Configuration

Microsoft Active Directory/group policy/security group management and Related Technologies

SUBJECT MATTER EXPERT SYSTEMS ENGINEERING

Software Applications Support Tools Experience

Windows 7, 8, 10, Server 2008/2012/2016,2019, Mac OS X 10.11/Sierra, Linux

Microsoft Office 2007/2010/2013/2016/365[Outlook,Word,Excel,Access,PowerPoint,Visio,Project

IExplorer 9/10/11, Firefox, Google Chrome, Adobe Acrobat/Flash, Java, Visual Crystal Report, Skype.

Microsoft SQL Server 2008, 2012, 2014, 2016, 2019, Exchange Server 2008/2010/2013/2016,2019

Citrix Web Interface, Storefront, PVS, Streaming Profile, App-V, APPDNA, NetScaler

Citrix Versions 5.0. 6.0, 6.5 & 7.x (XenApp,XenServer & XenDesktop)

Remote Desktop Services 2008, 2012/2012/2016 (RDS Web Configurations)

(RDP) 5v to 10v / Apple Remote Desktop (ARD) 2.2 to 3.9 / Logmein/ TeamViewer.

Active Directory Tools, Microsoft Systems Tools

VMware 5.0, 5.1, 5.5, 6.0, 6.5 & 6.7

Microsoft Hyper-V 2008 R2/2012 R2/2016

SCCM 2012,1610,1802,1806,1810,1902,1906 PXEBoot, MDT 8456 [ image build, deployment, Application Packaging]

Programming & Scripting: Powershell, Vbscript, HTML/CSS, C, C++, JAVA, JavaScript, SQL

Hardware Networking & Support Abilities

Server Technologies (Cisco UCS, HP Server & Blade, Dell Server and Blade & IBM Servers and Blades)

SAN Storage (RAID 0, 1, 5, 6, 10, 50) Mirroring, CIFS, NFS (Dell EMC)

TCP/IP, DHCP/DNS, Wireless/LAN, SSL VPN, Access Point/Router/Switches/Firewall, Printer Server, Cisco, VOIP

Symantec Endpoint Server Protection, McAfee Enterprise, Sophos Endpoint & Trend Micro

Auditing Account Management (Policy Changes) Change Control Documents & Group Policies

PROFESSIONAL EXPERIENCE

System Engineer, 06/2014 to 09/2019

Barrister Global Services Network Inc. – New York, NY

Provided MSP Tech support to Chase bank, Morgan Stanley, HP, IBM, CBS, Estee Lauder, and Army Corps of engineers, US State Department, NFL, Paramount Pictures, Nestle, Mount Sinai hospital, and many other companies in Financial District of New York.

Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.

Worked with teams to develop company-wide information assurance, security standards and procedures.

Documented changes that were made to the network and all systems, providing evidence of audit trails.

Collaborated with engineering to report issues, manage project deliverables and provide status reports.

Ensured network, system and data availability and integrity through preventative maintenance and upgrades.

Analyzed and defined network requirements, configurations, optimization, and support for network servers, routers and switches.

Implementation of SCCM 1902 on Windows 10 Enterprise migration and deployment.

Test and deploy applications and packages for Windows 10.

Create OSD task sequences, Package, Applications and deploy software workstations using SCCM 1810 to Windows systems.

Designed and developed reports in SQL Server Reporting Services.

Office 365 Administration- setup user role and provision accounts

Worked closely with network support team for operational support, tasks and projects.

Designed and developed reports in SQL Server Reporting Services.

Define hardware requirements and storage capacity planning for Oracle databases, SQL Server databases and PeopleSoft ERP infrastructure growth and performance.

Desktop Engineer, 01/2008 to 03/2014

ACDP Inc. - New York, NY

Provided Technical Support for existing Exchange Server

Configured and administered Windows Server, SCCM Management Point/Distribution Servers and SQL databases

Designed and implemented desktop Image for laptops, desktop, VDI devices

Deploy Microsoft and third party security patches to Windows

Generate SCCM reports using SQL Server Reporting Services

Administer AD users, group policy and Security Groups /Run AD query reports thru PowerShell

Provision AD accounts /administer Security group permissions, and accounts lockout query reports

Monitored Exchange event viewer for critical errors, experience in supporting end user issues related to calendar, mailbox, Outlook Sync and Exchange automation with PowerShell scripting.

Performed configuration and troubleshooting of Cisco & Arista routing/switching platforms.

Specified users and user access levels for each database segment.

Liaised with cabling infrastructure vendors and domestic and international ISPs.

Coded websites using ASP.NET, JavaScript, HTML/CCS and SQL.

Tested websites and performed troubleshooting prior to deployment.

Created site layout and user interface using Dreamweaver, Flash, Photoshop, HTML and CSS.

Utilized programming capabilities in PHP, SQL and JavaScript and other libraries as needed.

Wireless Specialist, 09/2005 to 12/2007

NYCWireless.org – New York, NY

Identified and immediately resolved issues with network devices, including firewalls, routers, switches and wireless access points.

Oversaw network performance, making changes when needed to boost overall efficiency and power.

Planned and designed projects and analyzed existing network systems and procedures to foster efficiency and effectiveness.

Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.

Liaised with cabling infrastructure vendors and domestic and international ISPs.

Performed configuration and troubleshooting of Cisco & Arista routing/switching platforms.

Planned implementation of network enhancements and upgrades.

Resolved and documented customer reported network issues via phone and e-mail.

Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.

Designed and evaluated WAN and LAN connectivity technologies.

Provided configuration recommendations and assistance in customer deployment.

Ensured customers' reported issues were resolved to satisfaction in a timely manner.

Monitored networks and network devices to ensure swift problem resolution.

Diagnosed network problems involving a combination of hardware, software, power and communications issues.

IT Consultant NYC, 06/2003 to 9/2008

Web & Application Developer

Collaborated with clients from concept through final delivery of product or service.

Tested [Type] data in logical and physical databases using [Type] scripts.

Coded websites using PHP, Java, JSP, ASP.NET, JavaScript, HTML/CCS and SQL.

Tested websites and performed troubleshooting prior to deployment.

Created site layout and user interface using Dreamweaver, Flash, Photoshop, HTML and CSS practices.

Researched new technologies, software packages and Web CMS products for use in website projects.

Provided solutions by analyzing requirements and designing, developing and implementing software applications for multiple websites.

Utilized programming capabilities in PHP, SQL and JavaScript and other libraries as needed.

Provided end-user training for the website maintenance and updating.

Established web hosting account and uploaded the site.

Technical Carrier Institute (TCI) NYC, 09/2001 to 6/2003

Computer Science Tutor

Taught C++, Java, Visual Basic, Assembly, Oracle, SQL Server, MS Access/Excel and HTML.

Provided methodologies for object-oriented software development and efficient database design.

Maintained a schedule of more than 10 programming and database workshops per week.

Improved student's analytical skills by introducing state-of-the-art computer program technologies.

Developed program to work with students and increase interest in higher learning.

Facilitated group sessions and provided one-on-one support.

EDUCATION

2006 B.B.A., Computer Information Systems

Monroe College Bronx, NY

2002 A+ Certification Certificate Achieved

Xincon Technology School New York, NY

2001 Certified Java Programmer

Sun Microsystems New York, NY

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