FURQAN ALKOOFEE

619-***-****

adcglq@r.postjobfree.com

**** * ******** **** *** 1521, Houston, TX 77077

OBJECTIVE

To use my technical and management skills to fulfill the target and improve the best performance in the company, and implement the best innovative solutions, skills, and creativity to perform the projects.

Technical Skills Hardware:

Performing troubleshooting, maintenance, repair and operation of cat5/cat6 and equipment, Assembling/ disassembling PC’s, Mobil devices (IOS, Android), Operational Procedures Routers, hubs, switches, Networking (LAN, WAN, TCP/IP and Wireless), Build and install giant LED screens.

Software:

Ticketing system, Systems Monitoring and Troubleshooting, Active directory and group policy management, Microsoft office advanced, Office 365/Exchange/Lync, Scripting, Virtualization, PowerShell, Software/OS Installation, VoIP Support, Desktop Imaging, Inventory, Reports, File and Share Access, Video-conferencing, Operating system Windows/MAC/OS, Security/Antivirus Server Client, Remote Help and VPN, Graphic programs, Cisco Networking and Collaboration .

Education and Training

M.S.C degree in Cyber Security (Aug. 2020 – Mar. 2022)

B.S.C degree in Computer Since (Dec.2005 -May.2009)

CCNA Switch & Router Certification, Wireless, Cables, Security Camera, RF, DC, GSM, CDMA.

CCNA Security Certification, AAA, Firewalls, DMZ and Antivirus

Windows Server 2016, IOS, MacBook software, iCloud backups, Database.

VMware VCP6 VoIP

Office 365 Administration

Work History AT&T- TV Technician – TX US (05/2019 – 09-2019)

Hardware, Software installation Satellite 99, 103, 110, Sales, Costumer cervices, cables Rj 11-12, RG6, VGA cabals. Audio cabals.

The Princess – CA US (Aug, 2015 – Mar,2019)

Business owner

Ordering fashion merchandises from over four different countries to full fill our client's need. Supervising restocking, fulfillment tasks, pricing and retagging. Handling employee's payroll and financial matters of the store. Coordinating and holding teleconferences with our store providers overseas. Conducting quarterly auditing and inventories. Training and supervising employee's customer service skills. Locating and resolving daily challenges and issues.

Field service technician (US ARMY CONTRACTOR) (Nov, 2011- March, 2014) Field service technician with “ Tigrisnet ” for internet service (Us provider based in Santa Monica California), I have served many years supporting the Us Army with the full secure internet service via the satellite dishes Ka band - Ku band. Fanoos Telecom Co. ( Jul, 2009 – March, 2011)

Fanoos Telecom is Telecommunication Company that provides wireless telephony, broadband data service, and WiMAX broadband service. My responsibility involved as an engineer in Infrastructure Power & Transmission dept. that included install CDMA technology towers equipment’s, such as microwave dish, RF cable, RF antenna, waveguide, radio stations, backup battery, power supply, DC rectifiers, configure microwave radio network system (Huawei System), team supervision, contractor’s supervision and CDMA site acceptance. In addition, I provided customer complains support for providing fault management for narrowband Internet services such as client’s router monitoring, update/upgrade and fault management. Awards: Recommendations from the main command of Defense Company References Available Upon Request