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Office Manager

Location:
Hawthorne, CA
Salary:
100k+
Posted:
March 27, 2020

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Resume:

Muhammad Salman Shah adcgk3@r.postjobfree.com

Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** SUMMARY

Seasoned IT Professional, Bachelor’s degree in Computer Science, IoT first level engineer, and over 10 years’ experience providing network, desktop, helpdesk, and cloud support to large global networks and multi-user Windows, Linux, and UNIX environments. Skilled at providing exceptional troubleshooting support via phone, remote tools and client-side and documenting resolution in ticketing programs. Responsible for configuring and managing network, database, and Microsoft servers and facilitating installations and configurations of new software and software updates. Proficient in crisis management, secure backup management, security policy administration and software and application package distribution and installation. Experience troubleshooting and configuring peripherals, maintaining hard drives and assembling laptops and desktops. PROFESSIONAL SKILLS

Technical Skills Skill Detail

Infrastructure

Administration

Domain /

Infrastructure

Services

Microsoft Windows XP, 7, 8, 8.1, 10

Linux Servers

Microsoft Windows Server 2003, 2003 R2, 2008, 2008 R2 & 2012, 2012 R2, 2016, 2019 Domain Services.

DNS & DCHP Services Administration (2003 / 2008 / 2012 / 2016 / 2019)

VPN / OpenVPN/ CiscoVPN

FTP / SFTP / FTPS

One & Own Cloud (File Sharing Solution)

Zabbix Network Server Monitoring Tool

Security

Services

Microsoft Security Essentials/ kaspersky endpoint security / Mcafee security / Avast / Comodo / Symantec / Trend Micro /BitDefender Cloud / Antivirus Server

Managing and Monitoring Backups & Disaster Recovery Plans and with Windows & CA Backup Software.

Gateway

Services

Microsoft ISA Server 2004 / 2006 Server.

Zentyal SBS Linux Gateway Server

pfSense Linux Firewall Server

ClearOS Linux Gateway Server

Windows and Linux Base Gateway Server

Deployment

Services

Microsoft Development Toolkit

Microsoft System Center Configuration Manager

Norton Ghost Image Service.

Acronis True Image

Herion Boot

GFI web monitor software for block unofficial web site/services for virus security

Muhammad Salman Shah adcgk3@r.postjobfree.com

Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** Messaging

Administration

E-Mail and

Mobile

Services

Exchange (2003 / 2007 / 2010 / Office365)

Office 365 Administration (Microsoft Certified)

MDaemon Mail Server

Administration of IBM Lotus Notes Domino Server 6.5.x for Lotus Notes Client.

Blackberry Enterprise Server 4.x with Domino / Exchange 2003 Virtualization

Manager

VMware

Workstation,

VMPlayer,

VMware

Horizon

Microsoft Hyper-V Server (Installation, Configuration, Backup & Administration)

VMware Workstation, Horizon, ESXi Server, vCenter, vSphere (Installation, Configuration, Backup & Administration)

Oracle VM VirtualBox 4.x (Installation, Configuration, Backup & Administration)

Citrix Server, XenApp/XenDesktop, XenCenter, (Installation, Configuration, Backup & Administration)

Hyper-V

Oracle VM

VirtualBox

Citrix

Cloud Cloud

Office 365 Administration

AWS Administration

Azure Administration

Google Cloud

JIRA Administrator

Website & Website DNS record Manage Administrator

OneDrive for business Administrator

SharePoint Administrator

WebEx Administration

Bitdefender Antivirus Cloud Administrator

Firewall,

Routing &

Switching

Firewall,

Routers &

Switches

Cisco 515e / 5505 /5506 / 5510 Firewall Administrator

Windows Firewall

Cisco 2900 / 3500 Series Switches 1st Level Configuration.

Cisco IP Phones Administration

Devices

Tablet /

Android /

iOS/IoT

All Tablets / Android Mobile / iOS Mobile / IoT Gateways, Devices and Sensors Desktop

Support

Software’s

Microsoft Client-Side Products Installation.

Microsoft and Linux OS Installation

Microsoft Server Services Installation & Configurations (Domain, E-Mail Servers, Hypervisor, Proxy & Gateway, System Center Manager Etc.)

Installations and Configurations of Database Servers (MS / Oracle)

Troubleshooting of Microsoft Windows Clients & Support to Local / Shared and Network Users.

Configurations and Manage FTP / FTPS/ SFTP

Configurations and Manage Dropbox Solution(file sharing)

Configurations and Manage Network Server Monitoring Solution (Zabbix)

Configurations and Manage SQL/ SVN / TFS Server

Installations and Configurations penetration and vulnerability testing initial level Muhammad Salman Shah adcgk3@r.postjobfree.com

Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** Network /

Hardware

Network Connectivity Troubleshooting

Structured Cabling (Strait Through, Cross Over & Roll Over)

Re-Engineering of Local Area Networks

Evaluation of User’s request for new hardware and Planning of hardware services.

All desktop/Laptop assembling

Hard drive maintenance

Troubleshooting and resolve all type of desktop/printer/Internet/laptop’s hardware issue

PROFESSIONAL EXPERIENCE 8+ Years

Infrastructure Administrator March 2012 – Jan 2020 Macrosoft Inc

Responsible for Managing Networking & Infrastructure:

Microsoft Office 365

OneDrive for business, SharePoint

All Windows OS, WindowsXP / 7 / 8 / 8.1/ 10, Server 2003 / 2008 / 2008 R2 / 2012, 2012 R2 / 2016 and 2019

All Apple Mac OS

All Linux OS, ubuntu, CentOS, ClearOS, RedHat, Pfsense & Zentyal support

Responsible for Managing JIRA cloud and JIRA Help Desk Server

FTP, SFTP & FTPS Servers & User Administration

VPN Server & User Administration

AWS, Azure & Google Cloud Administrator

Microsoft Gold Partnership / Website & others online Licenses

Firewall Services/Configuration Cisco, Palo Alto and others

Skype for Business, Microsoft Intune and Microsoft Team

OneCloud / OneCloud file sharing solution

Cisco IP phone, Cisco Firewall and Cisco switches configuration

Atlassian JIRA Confluence and Jira Service Desk

Zabbix and Libre network Monitoring

Hyper-V, VMware workstation, Oracle Virtual Box, VMware ESXi & KVM, Citrix Server, XenApp/XenDesktop, XenCenter

Docker Container

Bitdefender, Macfee, Node, Avast, kespersky, Nortorn, Comodo, AVG, trend Micro and ESET Antivirus

Responsible for Managing DHCP, DNS and AC DC

Providing Users access to the required shared data / applications / network / Virtual Networks & Internet services

Servers / Desktops and Network Resources & Internet Gateway

Building, deploying and troubleshooting Server, Router, WIFI Router, Printer, Scanner, Laptop, Mobile, Tablet and other network devices

Design, Develop and maintain of Oracle VirtualBox 5x, VMWARE Workstation x, Horizon 7x, Muhammad Salman Shah adcgk3@r.postjobfree.com

Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** ESXi 6.x vCenter 6.x, Citrix Server, XenApp/XenDesktop, XenCenter infrastructure management and Hyper-V(2012,2016 & 2019) infrastructure management

Identifies diagnosis and resolves problem for users of the Server, Personal Computer software and hardware, District network, Internet and new computer technology. Communicates solutions to end-users.

Helps install local area network cabling systems and equipment such as Network interface cards, Routers and Switches.

Install and Configure ALL type of Printers, Scanners, Postal Stamps and Fax Machines

Having direct contact and communication with the other Branches and Head Office on global basis.

Software Technical Support to Central region users by telephonic conversation, VNC, Team Viewer, WebEx, Join me, Go to Meeting Skype and Skype For Business.

Responsible to maintain computer, Softwares Licenses, Antiviruses inventory

Vendors Coordination and SLA Sing On

Hardware assessment, purchasing and Installation

Good knowledge of network technologies, always ready to provide immediate support to minimize any problem that may arise in future

Leading Onshore and Offshore Network Department

Provided 24x7 support to Onshore and Offshore teams during business-critical operations

Managed backup and recovery for business-critical applications, databases and servers Internet of Thing (IoT):

IoT Device Provisioning, initial device research, understanding complete ins and outs of each IoT device and its components, configure & setup each component, deployment of the devices on site.

IoT Gateways are major component in the IoT pipeline, all device communication happens in Gateways. I am responsible to established initial configuration of Gateways to start communicating with IoT devices. Test each device and their data based on specs received from vendors.

Communicate with vendors for any issue arrives while doing rigorous testing and make sure it gets resolve within SLA.

Established IoT devices communication and Integration with Cloud (AWS)

Complete end-to-end testing of IoT devices connectivity and data flow. 2 years 3 months

Network Engineer January 2010 - March 2012

Macrosoft Inc

Responsible for Managing Servers / Desktops and Network Resources

Managing Internet Gateway & Firewall Services

Responsible for Managing FTP, SFTP & FTPS Servers & User Administration

Responsible for Managing VPN Server & User Administration

Responsible for Managing DHCP, DNS and AC DC

Providing Users access to the required shared data / applications / network / Virtual Networks & Internet services

Responsible for Managing Microsoft Development Toolkit

Identifies diagnosis and resolves problem for users of the Server, Personal Computer software and hardware, District network, Internet and new computer technology. Communicates solutions to end-users.

Responsible for Managing Microsoft System Center Configuration Manager Muhammad Salman Shah adcgk3@r.postjobfree.com

Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-****

Helps install local area network cabling systems and equipment such as Network interface cards, Routers and Switches.

Having direct contact and communication with the other Branches and Head Office on global basis.

Software Technical Support to Central region users by telephonic conversation, VNC, Team Viewer, WebEx, Skype

Designed network layout for new office infrastructure

Migrated old office network infrastructure to new office. Designed and installed the network cabling throughout the office.

Configured CISCO network switches

1 year 3 months

Hardware and Network Assistant October 2008 - December 2009 Macrosoft Inc

Hardware assessment, assembling, purchasing and Installation

Identifies diagnosis and resolves problem for users of the Server, Personal Computer software and hardware, District network, Internet and new computer technology. Communicates solutions to end-users.

Helps install local area network cabling systems and equipment such as Network interface cards, Routers and Switches.

Responsible to maintain computer, Software’s Licenses, Antiviruses inventory

Vendors Coordination and SLA Sing On

Hardware assessment, purchasing and Installation

Good knowledge of network technologies, always ready to provide immediate support to minimize any problem that may arise in future

PROJECTS

Internal

Achieved

(Macrosoft

Pakistan)

Network Infrastructure Engineering

Evaluation, Proposing & Managing of Network Nodes in New Office with completely new infrastructure requirements for up to 200 Network nodes & PABX along with centralized Uninterrupted Power Supply (UPS). Virtualization Infrastructure Server (VIS)

Evaluation, Installation & Managing of VMware ESX Server for ADC, File Server, Antivirus Server, WSUS, SharePoint, MS SQL, Oracle & Application Services on VMware ESX Server

Helpdesk System

Evaluate and deployed OP Manage Engine Helpdesk Plus for internal users Evaluate and deployed JIRA Helpdesk for internal users Achieved

(Macrosoft

USA)

Network Infrastructure Engineering

Evaluation, Proposing & Managing of Network Nodes in Office with completely new infrastructure

Created Infrastructure in Datacenter & setup server from Head office to Datacenter Helpdesk System

Evaluate and deployed JIRA Help Desk System for Macrosoft (onshore & offshore).

Muhammad Salman Shah adcgk3@r.postjobfree.com

Infrastructure/Network Administrator Skype: msalmanshah22 LinkedIn: https://www.linkedin.com/in/msalmanshah22/ Cell: 973-***-**** File Sharing System

Evaluate and deployed OneCloud filesharing System for Macrosoft (onshore & offshore)

Server Monitoring System

Evaluate and deployed Zabbix Server Monitoring System for Macrosoft (onshore & cloud )

Disaster and Recovery

Evaluate and deployed automatic disaster and recovery solution for Macrosoft

(onshore & offshore)

Git Server

Evaluate and deployed Bonobo Git Server for Macrosoft (onshore & offshore) QUALIFICATION / CERTIFICATION/DIPLOMA Awards:

Professional Awards:

Macrosoft’s Excellence award: two time I received excellence award of the Year for providing outstanding and trouble-free services to company users. Network / Server resources were managed for High availability and provided 99.99% uptime. Degree, Diploma and Certificate Institute

Bachelor of Computer Sciences Institute of Management Sciences (PakAims) Lahore, Pakistan Diploma in Telecommunication and

Networking (1 year)

Skill Development Council

Certificate of MS Windows Server

Infrastructure 2008 R2 (6 month)

Skill Development Council

Certificate of Completion (Azure) Microsoft Virtual Academy Certificate of Completion (Google Cloud) Google

Certificate of MTA: Cloud Fundamentals

(Office365, OneDrive for Business,

SharePoint and Skype for Business)

Microsoft



Contact this candidate