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Customer Service Manager

Location:
Aliso Viejo, CA
Posted:
March 26, 2020

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Resume:

Jishan M.Mansuri

***** ****** ****** *****

California 92653

Cell:949-***-****

E-mail: adcggv@r.postjobfree.com

Knowledge of:

•Chip Programing

•SMT Data Preparation, Load Balancing and Schedule Performance

•Micro soldering microscope

•Microsoft Windows XP/Vista/Win7/Win10

•MS Office 2003/2007/2010/2013/2016

EDUCATION

•NIIT TECHNOLOGIES, Vadodara,Gujarat,india

Visual Studio .Net Developer in year 2011

•JAMIA HAMDARD UNIVERSITY, New Delhi, india

Bachelor Of Computer Application in year 2010

•HEAVEN VIDYALAYA HIGH SCHOOL, Vadodara,Gujarat,india

High School Diploma in year 2006

CAREER HISTORY

Glidewell Laboratories - 2201 Dupont Dr, Irvine, CA - 92780

Senior Mechanical Assembler/Technician (March 2018 to Present)

Assembled complex and multi-functional electronic machinery

Rework and/or repair assembled equipment and products according to engineering specification changes

Read, interpret and follow blueprints, diagrams, engineering drawings, specifications, bills of materials, and other written instructions or procedures to accurately assemble equipment and products

Identify product defects and complete appropriate documentation when defects are identified

Collaborated with Supervisor in the final products quality control through various tests

Trained and monitored new assembler assistants in safety procedures.

Assist the Supervisor to address day to day production issues, material availability, and equipment status. Assist the Supervisor with product flow and organization in the production line.

Acted as Lead Assembly Technician on weekend shifts

Calibrate all ` dental milling machines before go to doctors office.

Every 2 weeks calibration all tools on floor and every year all measuring tool send to outside for revalidate calibration.

Balboa Water Group -1382 Bell Ave, Tustin, CA - 92780

Team Lead and Quality Check (March 2017 to March 2018)

•Ability to distinguish colors

•Use proper equipment to transport finished goods to appropriate location

•Collect and weigh returns at the end of an order

•Read and/or understand operating procedures for specific products where training has been completed

•Re-occurring activities

•Ensure first pieces at the beginning of each work order

•Requisition of components

•Understand the hazards associated with energy sources in the workplace

•Implement line clearance to start a new order

•Record documentation to labor sheets, check sheets, visual aids, production sheets, and work orders

Ansar Gallery International Market - 2505 El Camino Real, Tustin, CA - 92782

Cashier And Customer Service (February 2017 to June 2018)

•Process customer returns, answer questions about merchandise, and manage exchanges.

•Cover for cashiers going on break and maintain drawer accuracy.

•Kept check-out lane clean and neat.

•Accurately worked with and turned in all money, receipts, checks, and coupons.

New Century Filaments Pvt. Ltd - Waghodia, Vadodara, Gujarat 391760, India

Production Manager (January 2011 - December 2015)

•planning and organising production schedules

•ensuring that health and safety regulations are met

•selecting, ordering and purchasing materials

•organising the repair and routine maintenance of production equipment

•supervising the work of junior staff

•organising relevant training sessions

•Good understanding of installations and updates

STRENGTHS AND SKILLS

•Confidence

•Technical skills

•Project management skills

•Organization and efficiency

•Leadership and interpersonal skills

•Problem solving skills

•IT and numerical skills

•Team working skills



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