Human Resources (HR)
Resume:
Chester M. Bedia
Present Address: Bayanan, Muntinlupa City, Philippines
Permanent Address: Lipa City, Batangas, Philippines
Mobile: 091*-****-***
Email: **************@*****.***
Career Objective
Seeking a Human Resources Management position that will allow me to apply my professional experience and education to assist the company in the accomplishment of its goal.
Qualifications & Skills
Human Resources Professional with demonstrated history of working in BPO, Manufacturing, Power Energy, Oil & Gas and Construction industries. Experienced in different HR Facets such as Recruitment, Employee Relations, Labor Relations, Employee Engagement, Compensation & Benefits and Business Partnering and in building the company from ground up & setting up HR Operations for start-up companies.
Work Experience
HR & Admin Manager
Ecorenew Philippines Inc. (BPO)
12F, Aeon Center, Filinvest Corporate City,
1781, North Bridgeway, Alabang, Muntinlupa City
October 29, 2018 – present
Oversees the full spectrum of HR Operations and ensures smooth administration and delivery of all HR and Admin services and programs.
1.Manages recruitment and selection process and partners with hiring managers on all staffing needs to ensure a smooth and seamless recruitment and on-boarding process or new hires.
2.Advises, partners with and proactively coaches management regarding employee relations issues to ensure consistent application of practices in compliance with legal requirements and company policies. This includes providing counseling and coaching with regards to possible disciplinary actions, in-house investigations and case management.
3.Promotes healthy relationships between the management and the employees through mediation, handling labor disputes, grievances and guides department managers through employee issues.
4.Acts as the representative of the company in labor and legal cases concerning employee issues.
5.Formulates, implements and monitors HR processes, policies, strategies and initiatives aligned with the overall business objectives of the company.
6.Manages compensation and benefits program locally and provides information and guidance to employees.
7.Oversees annual performance review process / program that drives high performance and performance improvement.
8.Administers and reviews salary administration / salary structure, employee benefits & welfare program and performance evaluation to ensure effectiveness, compliance and equity with the agreed process and framework.
9.Promotes and ensures that recognition and engagement activities take place, taking responsibility for overseeing the organization, planning and execution of such events as needed.
10.Ensures effective communication of Company-wide and local initiatives and decisions, partnering with leadership team to deliver them as well as the individual communication of outcomes.
11.Assesses training needs and sources out vendors to provide trainings / seminars as part of the company’s developmental plan for the employee’s growth.
12.Ensures contracts, insurance and mandatory requirements, government regulations and safety standards are followed properly.
13.Processes company regulatory requirements to ensure compliance to secure registration and permit from government agencies.
14.Oversees all general services functions including janitorial, security and other administrative related functions.
HR Manager (Business Partner)
Voyager Global Services Inc.
The Curve Bldg., BGC, Taguig City
March 26, 2018 – October 31, 2018
Employee Relations (Labor Relations / Employee Engagement)
1.Conducted coaching, counseling with management and employees with regards to possible disciplinary actions and administrative cases.
2.Planned and conducted new employee orientation to foster positive attitude toward organizational objectives.
3.Ensured labor compliance by monitoring and implementing applicable human resources requirements, administering disciplinary procedures, conducting investigations, maintaining records, representing the organizational hearings and ensuring and maintaining balance and fairness in the whole process.
4.Formulated, designed, revised company policies and procedures and maintained company handbook as needed.
5.Provided advice and guidance to management and employees on employment issues including company policy and procedures, terms of employment and legislation.
6.Partnered with department managers and acted as consultant of supervisor/staff on employee relations and other people-related issues.
7.Created sound working environment and culture through communication meeting / channel, employee activity, employee engagement and team building.
Business Partnering and Communication
1.Promoted and provided venue for feedback and complaints/concerns and ensured speedy response and action to successfully manage or meet customer expectations.
2.Partnered with Operations through seamless interface and appropriate and immediate response to their needs through proper implementation of HR programs.
Recruitment
1.Managed end-to-end process of recruitment (from sourcing to deployment to hiring department).
2.Developed sourcing and recruitment strategies and workflow.
3.Ensured labor compliance related to employment.
4.Handled vendor management and partnered with recruitment firms, headhunters etc. and internal business partnering.
5.Formulated and implemented sourcing and recruiting policy.
6.Integrated sourcing and recruiting trends to ensure a robust resource pipeline.
7.Served as the link between management and employees by providing consultation on strategic planning with top management to recruiting, interviewing and hiring new staff.
8.Provided current and prospective employees with information about company policies, job duties, working conditions, salary, opportunities for promotion and employee benefits.
Compensation & Benefits
1.Managed company and government benefits administration.
2.Coordinated compensation administration such as payroll, salary increments, distortions and updates with our outsourced payroll team.
3.Ensured labor compliance related compensation and benefits implementation.
Performance Management
1.Monitored employee’s KPI and periodic evaluation / appraisal and coordinated with immediate superior for coaching / mentoring for performance improvement.
Employee Services
1.Kept personnel files and employee data, benefits processing and certification requests etc.
2.Served as a link between management and employees by handling questions, interpreting and administrating contracts and helping resolve work-related problems.
HR / Personnel Specialist (Supervisory)
Arkad Engineering & Construction Co.
Al-Khobar, Saudi Arabia
February 2, 2017 – February 1, 2018
1.Conducted exit interviews with separated employees and discussed the results with HR Manager.
2.Represented Company on legal hearings in labor office.
3.Handled employee grievances and discussed them with HR Manager and Operations for the resolution.
4.Identified manpower requirements and planned / managed the complete requirement life-cycle for sourcing best talents from diverse sources.
5.Sourced out suitable candidates by cost effective advertisements, internal references, job portals, social media, professional online media and other outsourcing agencies and from company database.
6.Conducted interviews for rank and file positions.
7.Ensured that team is maintaining employee information in all appropriate systems (201 folder and database).
8.Coordinated with the hiring managers for the applicant’s final interview schedule.
9.Conducted HR induction for new hires.
10.Monitored, guided and advised employees on their vacation availment and entitlement.
11.Administered processing of employees’ vacation pay, salary adjustment and final settlement payment for separated employees.
12.Coordinated with ticketing officer for the issuance of employees’ ticket for their vacation leave.
13.Monitored employees’ performance appraisal (probationary and annual evaluation) and movement (transfer, resignation, termination etc.) and coordinated them with finance / payroll for the necessary adjustment.
14.Monitored medical invoices from the company’s affiliated clinics / hospitals and coordinated them with Finance Department for payment.
15.Handled employees’ cash advances and coordinated them with Finance Department for salary deduction monthly.
Site HR / Admin
SRACO (for Saudi Aramco Project)
Binban, Riyadh, Saudi Arabia
January 6, 2015 – January 5, 2017
1.Provided assistance including preparation of correspondence, screening telephone calls, setting up conference calls, and organizing meetings / appointments as requested by the Unit Head.
2.Distributed and tracked documents (transmittals and letters) received from and sent to Contractors, Unit, Division and Department within Saudi Aramco, updated and filed them systematically.
3.Liaised and coordinated with different Unit Personnel and followed up on their reports to be submitted to the Division Secretary for consolidation.
4.Administered employees’ timesheets and leave requests and submitted them to HR for payroll processing.
HR Executive
SRACO (for GCCIA Project)
P.O. Box 3894 Dammam, Saudi Arabia
June 9, 2013 – November 28, 2014
Recruitment
1.Prepared advertisements for job vacancies, provided company’s information, career opportunities and benefits to attract applicants.
2.Sourced out applicants through computer databases, networking, Internet recruiting resources (Bayt.com, Naukrigulf.com, Monstergulf.com, Minhati.com, Linkedin etc.), media advertisements, job fairs, recruiting firms or employee referrals.
3.Screened and evaluated applicants’ qualifications for each position from different sources based on job requirements.
4.Conducted interviews and coordinated interview schedule with the requesting manager upon his evaluation.
5.Extended job offers to all successful candidates and negotiated the job offer to ensure it is within the budget for each position.
6.Furnished mobilization department a copy of the signed job offer letter for the mobilization and visa processing.
7.Monitored and updated manpower reports and application status and furnished HR Manager a copy for reference.
8.Prepared employment records / 201 file for each new hire.
9.Conducted new hire orientation.
Other Tasks
1.Updated the company policies and procedure.
2.Assisted the HRM in conducting midterm & annual reviews and training requirements / needs.
3.Monitored employees’ attendance and managed their records properly.
4.Administered contractors’ timesheets and billing statement for salary / payroll processing and leave entitlement and availment.
5.Kept, maintained, updated employee’s 201 folders and ensured proper documentation both in files and database.
6.Processed purchase requisition, purchase order and invoices in SAP then forward them to Finance for payment.
7.Updated regularly in SAP employees’ information.
8.Processed clearance and conducted exit interview with the resigning / exiting employees.
HR Business Partner (Supervisory)
Expert Global Solutions (formerly APAC Customer Services Inc.)
Plaza C, Northgate Cyberzone, Filinvest Corporate City
Alabang, Muntinlupa City, Philippines
July 7, 2008 – June 10, 2013
Employee Relations (Labor Relations / Employee Engagement)
1.Advised management regarding employee relations issues to ensure the consistent application of practices in compliance of legal requirements and company policies. This includes providing counseling and coaching with regards to possible disciplinary actions and in-house investigations.
2.Provided an “open door” policy for employees to communicate work related concerns.
3.Acted as liaison between employees and management.
4.Conducted all exit interviews and provided feedback to management for recommendations.
5.Conducted monthly department focus group discussions. Led discussions to extract ideas and identified improvement areas within operations and employee relations. Provided management periodic summaries or reports identifying issues and suggestions to improve work environment.
6.Interpreted and administered all company policies and procedures. Recommended changes in site's policy when required and ensured change that supports company policies.
7.Ensured proper compliance on company policies and guidelines with regards to handling of employee disciplinary cases. Ensured that proper information is sent to carrier and each case is resolved.
8.Coordinated regularly with the Managers or Supervisors on consultations and on-going cases.
9.Sit down with TLs and Managers during cascading of policies to ensure proper implementation and identify causes of communication gaps / disconnects.
10.Represented company on all HR audits and legal hearings such as unemployment and equal employment.
11.Conducted orientation with newly-promoted TLs on HR processes, company policies and procedures.
12.Planned, organized, facilitated and executed company-related events (e.g. Company Outing, Christmas Party, Social Clubs etc.)
Recruitment
1.Performed searches and sourcing out of qualified candidates from various recruitment sources such as internet recruiting resources, employee referrals, company’s recruitment partners, campus recruitment and employment agency like PESO or Public Employment Service Office.
2.Performed phone screening and other screening processes such as voice simulation, voice recording and test call as requested by internal and external clients
3.Conducted initial interviews and selected appropriate candidates for each post.
4.Administered and interpreted psychological tests and on-line exams.
5.Carried out background / reference checking prior to employment / deployment.
6.Kept, maintained and updated 201 files.
7.Managed candidates’ database.
8.Monitored and maintain up-to-date recruitment progress reports and all related staffing communication.
Compensation & Benefits
1.Administered salary and benefits processing (leave, HMO, allowance, insurance etc.)
2.Handled employee requests and queries if any (both for Company and mandated benefits).
3.Facilitated clearances of separated employees.
Risk Management
1.Responsible for identifying and managing risks within own area of work and ensuring compliance with all relevant legislation, company policies and procedures.
2.Reported promptly to Management on any risk incidents in area of work.
HR Assistant
Advanced Contact Solutions Inc.
Lipa City, Batangas / Makati City, Philippines
November 13, 2007 – July 18, 2008
Recruitment
1.Conducted initial interviews and administered and interpreted psychological tests and on-line exams.
2.Performed phone screening and other screening processes such as voice simulation, voice recording and test call as requested by internal and external clients.
3.Encoded and updated relevant information about the newly hires and employees in HRIS.
4.Prepared and maintained employment records and endorsed them to CompenBen Section.
5.Generated Daily Employment Report and submitted to clients as needed.
6.Conducted background investigation of new hires.
7.Performed searches and sourcing out of qualified candidates from various recruitment sources such as internet recruiting resources, employee referrals, company’s recruitment partners, campus recruitment and employment agency like PESO or Public Employment Service Office.
8.Conducted company orientation of new hires.
9.Facilitated new hire deployment / endorsement to requesting department / section.
HRD Staff 2
Sohbi Kohgei Phils. Inc.
June 21, 2005 – March 15, 2007
Lima Technology Center, Lipa City, Batangas, Philippines
Employee Relations
1.Monitored employees' tardiness, absenteeism and other violations.
2.Conducted counseling of employees with work related problems and administered issuance of corrective disciplinary actions to erring employees.
3.Rolled out new and amendments on company policies derived from labor-management discussion / meeting through yearly general re-orientation.
4.Member of the Disciplinary Committee in hearing and administrative cases.
5.Planned, prepared and executed all company events / activities to promote retention.
6.Facilitated clearances of all separated employees.
7.Conducted exit interviews and discussed results with top management.
Compensation and Benefits
1.Administered all company and government-mandated benefits based on the policies / guidelines and procedures set by the company and government agencies (SSS, HDMF, Philhealth, BIR, Insurance / HMO etc.)
2.Administered accurate timekeeping of employees’ leaves, attendance etc. to be submitted to payroll for processing.
Recruitment
1.Responsible for the end to end process of recruitment (sourcing to deployment of new hires to hiring department).
HR / Personnel Assistant
Hitachi Cable Phils. Inc.
June 21 – December 21, 2004
Lima Technology Center, Lipa City, Batangas, Philippines
In-charge of the end to end recruitment process and administration and delivery of compensation and benefits for all employees.
Educational Background
Tertiary Secondary
BA Psychology La Purisima Concepcion Academy
Batangas State University Mataas na Kahoy, Batangas
2000 – 2004 1995 - 1999
Personal Profile
Born on September 4, 1982 in Lipa City. Third in the brood of four. Roman Catholic, single in excellent health. Responsible. Goal and results oriented. Hardworking. Flexible. Approachable. Trustworthy. Organized. Enthusiastic. Willing to learn. Can work with minimum supervision. Open to new learnings and with pleasant disposition towards work. Willing to render overtime and work on shifts. Computer literate.
Chester M. Bedia
Contact this candidate