Scrum Master
Resume:
Theresa Abisina
Certified Scrum Master
**** **** ***** *****, **** Texas 77449
**************@*****.***
Summary
Certified Scrum Master through Scrum Alliance (CSM) and Certified SAFe Scrum Master through Scaled Agile Framework (SSM 5).
7 years of combined experience as a ScrumMaster and Project Manager with vast experience in various sectors.
Experience in transforming many teams to Agile while coaching, mentoring, facilitating, teaching and exemplifying agile culture and behaviors organizationally.
Experience in Training, Coaching and Mentoring all level employees of the organization.
Vast experience working with both collocated and offshore teams.
Impressive working knowledge in the booming culture that is overtaking the business world.
As a Scrum Master-
Coaching: Working with teams to institute, practice, and adopt Scrum and Agile techniques. Identify and introduce opportunities for the team to improve through coaching and questioning.
Training: Collaborate to develop Agile training materials, newsletters, and support communities as they relate to Agile practices.
Mentoring: Serve as a mentor to Scrum Masters and team members with an aim to make Agile techniques successful, resilient and permanent.
Facilitating- Designed and facilitate a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Observing / Assessments: Observe program and team activities (e.g., sprint, release and roadmap planning) and provide constructive feedback to teams and leads. Critical impediments and non-adherence to the Agile core principles should be brought to leadership attention immediately.
Process Adherence: Work with the teams to ensure adherence to the defined Scrum processes and framework
Tool Adherence: Work with the teams to ensure the use of tool appropriately and are being followed to enable consistency and metrics where needed.
Culture: Work with management and teams to strengthen Agile culture. Work with teams and individuals to inspire the goal. Exemplify Agile values and principles in the organization.
I worked with multiple teamssimultaneously, both collocated and offshore teams. Supported the team using a servant leadership style in order to best utilize team capabilities and maximize self-organization.
Guide and coach the Scrum team on agile principles and values
Experiment with Scrum techniques that best fill the needs of the team
Remove impediments or guide the team to remove impediments
Build and maintain a trusting and safe environment where problems can be raised and solved collaboratively
Facilitate discussion, decision making, and conflict resolution and all the scrum ceremonies.
Facilitate getting the work done through collaboration, self-discipline and mutual respect
Assist with internal and external communication, improve transparency, and radiate information
Support and educate the Product Owner on agile methodologies, especially with respect to refining (aka grooming) and managing the product backlog
Core Competencies
Scrum* Kanban* LESS* SAFe* Lean*
Coaching* Teaching * Mentoring *Facilitating * Servant Leadership*
Scrum ceremonies* Release Planning* Progress Tracking *
Continual improvement *
Conflict Resolution * Team Motivation * Team Building* Active listening*
Software Development * Data Analytics * DevOps*
User Stories workshops * Refinements* Agile Games*Automated Builds*
Test Driven Development * Continuous Integration * Continuous Testing * PairingProgramming* Automated Testing *
Agile Life cycle management tools used-
Used extensivelyfor end-to-end Agile project management and set up standards and best practices at program level. Generated reports, created boards, Created Dashboards (Quarterly, Monthly, Sprint and Weekly) Reports etc.
Azure Devops
Jira
TFS
Rally
Microsoft Suite
Experience:
Dec 2017-Present
United Airlines• Scrum Master • Houston, Texas
Facilitated daily stand up to make sure we were on track to meeting our sprint goal.
Facilitated sprint planning, backlog refinement/grooming, sprint review and sprint retrospective.
Defined and managed action items.
Identified tasks necessary to complete planned work.
Identified issues and risks.
Managed team backlog and tasks on Azure DevOps.
Tracked teams progress on Azure DevOps.
Measure teams progress through burn down and burn up charts using Azure DevOps.
Create my sprints and team boards on Azure DevOps.
Directed team in self-organization.
Encouraged and motivated team to focus on iteration goal.
Coached team in agile process and helped apply the principles.
Acted as the voice of the team and protected the team from outside influence and distractions.
Worked effectively with multiple scrum teams both collocated and offshore.
Oversee and manage implementation of various agile techniques such as TDD,BDD, Continuous Integration, Continuous Delivery, DevOps.
Lead assessments to determine progress of team performance through quantitative and qualitative measures
Collect data and demonstrate ability to deliver value and product frequently
Guiding the team and organization on how to use Agile/Scrum practices and values.
Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
Removing impediments or guiding the team to remove impediments.
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
Facilitating getting the work done without coercion, assigning, or dictating the work.
Facilitating discussion, decision making, and conflict resolution.
Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
Providing all support to the team using a servant leadership style whenever possible, and leading by example.
Dec 2015- Dec 2017
Citi Bank • Scrum Master • Houston, Texas
Facilitated scrum ceremonies.
Identified and managed dependencies across departments.
Identified and implemented improvements to processes and projects.
Ensured team stayed on track to meet goals and objectives.
Coached the team in the agile process and helped apply the principles.
Researched emerging technologies and the current trends to stay knowledgeable in methods that could benefit the scrum team.
Supported and educated product owners especially with respect to refining and managing the product backlog and decision making.
Measure the velocity and productivityof the scrum team by analyzing team metrics and identifying improvements to the team’s engineering practices and tools.
Providing all support to the team using a servant leadership style whenever possible and leading by example.
Assisting with internal and external communication, improving transparency, and radiating information.
Facilitated a culture of openness, transparency, and experimentation, and honest introspection, continuous improvement, learning and sharing.
Dec 2013- Dec 2015
Geico• Scrum Master • Houston, Texas
Facilitated scrum ceremonies.
Applied agile methodology to shorten cycle time and achieve target margins.
Removed impediments to allow team deliver business objectives.
Worked effectively with multiple scrum teams both collocated and offshore.
Managed product backlog and supported scrum framework for monthly sprint releases.
Ensured scrum process used as intended.
Guide and Coach in facilitating impediment solutions and conflict resolution in order to improve team productivity while promoting continuous improvement and creating & maintain continuous transparency across the initiative
Facilitating Scrum activities, Release planning, Sprint planning, daily Scrum meeting, Sprint review and retrospective. Conducting Scrum coaching and ensuring best practices.
Facilitate a culture of openness, transparency, and experimentation, and focused on continuous improvement, learning and sharing.
Coach Product owners on how to maintain backlog, prioritize User Stories.
Agile Transformation Agent
Facilitate Community of practice
Work with management and leadership team to create to cultivate Agile mindset and be Agile.
Driving organizational agility through agile values, principles, and practices for product delivery by working with the executive, mid-senior management, and development teams.
Dynamic and credible leader adept at balancing technical and business considerations, forging solid decisions in ambiguous situations, and influencing teams across organization.
Dec 2012- Dec 2013
Ebay• Project Manager• Austin, Texas
Planned, executed and finalized projects.
Acquired resources and coordinated the efforts of team members and third-party contractors in order to deliver according to plan.
Defined project objectives and oversaw quality control.
Developed detailed estimate of the level of effort, schedule and budget necessary to successfully complete the project.
Met project requirements by delivering a quality solution on time and within the planned budget.
Tracked, managed and adjusted original plan as necessary to ensure successful delivery.
Effectively coordinated with the various technology, business and vendor teams to ensure the project’s success.
Education
Bachelor of Arts in Communication Studies
Certified Scrum Master through Scrum Alliance
SAFe Scrum Master through Scaled Agile Framework
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