Manager Project

ANAND DHRANGADHARIA, PSM

Hicksville, NY 516-***-**** adcg7k@r.postjobfree.com https://www.linkedin.com/in/anand-dhrangadharia/

Accomplished Program Manager

Customer focused, results-driven and motivated IT Delivery Manager with extensive IT experience (over 20 years). Over 15 years of experience in Program Management, Project Management, Software Development, Data Analytics and Business Intelligence.

Primary focus is helping companies achieve their vision with the help of various technology

Serves as a leader, coach and member of strong technical teams, comprising of diversified skills and varied cultural backgrounds (onsite-offshore), with talent and qualifications aligned with the needs of the organization.

Applies strong attention to detail and efficient multi-tasking abilities to excel in service delivery management, meeting all standards for quality and productivity. Specific experience includes the implementation of enterprise grade applications, infrastructure (cloud/virtual environments), including requirements gathering, testing, training, and ongoing support.

Offers a proven record of experience coordinating and leading the end-to-end project management of complex, high-profile IT projects, from initial concept/presales through all SDLC phases, achieving all milestones and deliverables on-time and within budget for companies in multiple industries.

CORE PROFICIENCIES

Program/Project Management

Multimillion Dollar Budgets

Enterprise-wide Implementation

Team Leadership/Mentorship

ROI Analysis

Team Building & Mentoring

Costing & Budgeting

Solution Architect

IT Systems Migrations/ Integrations

Change Management

Risk Management

INDUSTRIES/DOMAINS

Finance

Business Intelligence

Healthcare

CRM/ERP/SaaS

Market Research

Non-profit

Sales Force

eCommerce

Marketplace

TECHNOLOGY

Project Management Tools – JIRA, Confluence, Zoho, Azure DevOps, MS Project, Lucid Charts, MS Visio

Project Methodology – Waterfall, Agile, Scrum, Kanban, Lean

CI/CD – Azure DevOps, JIRA Pipelines, Jenkins

Managed projects across multiple technology stacks including - .Net/.Net Core, PHP Frameworks, Magento/Shopify, JAVA, JavaScript Frameworks, MS SQL/PL SQL, MySQL, Firebase, Android, iOS, APIs, Webservices, Data Warehouse, ETL, AWS/Azure, RPA, Salesforce

PROFESSIONAL EXPERIENCE

TECHNICAL MANAGER Netcracker Technology, Bethpage, NY 2019 to Present

Responsible for implementing Agile methodologies from ground up involving multiple cross functioning teams

Responsible for hiring and setting up offshore development/QA team

Lead DevOps teams to manage new development as well as team to “keep the lights on”

Managed Salesforce consolidation from multiple instances to two, saving customers over million dollars in licensing cost.

Managed integrations between Salesforce and billing, marketing. BI tools and third-party applications

Lead mobile development team to upgrade and maintain app which was used by over 400 sales reps.

Managed development of B2B portals

DELIVERY MANAGER / SR. PROJECT MANAGER Reliable Group, Hicksville, NY 2014 to 2019

Leads vision, strategy, and execution for all facets of project management and delivery at this company that offers application development and maintenance, IT and business process outsourcing, enterprise resource planning and business consulting

Effectively manages/mentors a top-performing team of 45 professionals that include project managers, business analysts, developers, designers, and QA personnel dedicated to the success of projects implemented in multiple technology stacks and in various domains/industries

Took initiative in creating a central project delivery process for standardizing the processes, templates and checklists. Developed project budget tracking mechanism to review budget utilization and enabling early alerts to optimize.

Assumes a lead role building functional and technical specifications, wireframes, feature assessments, documentation, and functional test cases

Expertise in formulating innovative strategies for cost optimization through process re-engineering

Key Projects

TPC Systems – CRM. Leads a project to build a web-based SaaS CRM application for TPC, a key client, for the benefit of 70 internal users and over 120 customers. Geared towards service industries, designed to track projects, service work orders, inventory management, customer, contact, and location information. Directed an 8-person team that achieved project milestones and deliverables on-time and within budget

CareSight – Portal/CarePoint Reader/Writer. Collaborated with business and technical stakeholders to define scope and design an enterprise-level solution for a SaaS application for this leading provider of patient care analytics solutions. Developed a multi-threaded JSON data reader and writer that pulls information from multiple patient alarm systems within major hospitals. Responsible for solution architecture, detailed process flow, data flow diagrams and technical specifications. Managed development in compliance with Agile principles

PROGRAM MANAGER/IT MANAGER Service Evaluation Concepts, Woodbury, NY 2000 to 2014

Fulfilled a key role coordinating and leading IT projects on behalf of this market research company, overseeing the work of development teams in India and Russia

Led product automation initiatives and feature development in line with the unique needs of individual clients

For each project, engaged in requirements gathering, solutions architecture, project specifications, and cost estimations based on the content of RFPs

Authored technical and non-technical documentation to serve as an invaluable continuing reference resource for developers and clients

Contributed to the testing and integration of software releases, hardware configurations, and technology initiatives

Credited with achieving project milestones and deliverables on-time and within budget across multiple initiatives

Key achievements included the leadership of a project that skyrocketed annual profit from $4.5M to $11M, as well as the automation of a proprietary application that eliminated 25% of IT costs

Led internal innovation, including the implementation of virtual servers in VMware and Citrix that lowered the costs of establishing IT hardware infrastructure by $200K

Spearheaded global rollout of SaaS application for exchanging data between 40+ companies across 18 different countries

EDUCATION & PROFESSIONAL AFFILIATIONS

Bachelor of Science Degree in Computer Science

University of Mumbai

Project Management Institute Long Island Chapter

Trained in PMP Principles

United States – Green card holder

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