Executive Web Developer
Resume:
Ahmed Abdelghany
** *** **** ******, ********, NY, 11214
*****.*******@*****.***
SUMMARY
My experience in programming start from 5 years ago as 3 years in Database and 2 years for web developer using PHP and Python for backend and have good experience in frontend COMPUTER SKILLS
Languages
Python
Php
Java
Web technologies
HTML
Css
JavaScript
JQuery
Web Framework
Django
Laravel
Bootstrap
Database Management Systems
MSSQL
MYSQL
PostgreSQL
EXPERIENCE
CRM Reporting Analysis Team Leader 06/2017–01/2020 TEData Cairo, Egypt
Generate summary and specified dashboard accounts, which represent operational data in brief, and intelligible format, suitable for the target audience, which includes executive leadership department managers and executive board of directors.
Establish, support, and apportion data tools to the unit managers.
Determine prospective data and analytical requests to give support to management requirements.
Carry out quality assessment of data, data reports and the accompanying decisions.
Establish cost of models to suggest cost savings enhancement procedures and decision-making business.
Liaise with executive leadership to spearhead the organization in employing data-motivated decision-making.
Conduct analysis of findings and offer action-driven recommendations and insights to executive leaders and managers based on results.
Trail industry yardstick, trends and benchmarks, and convey such information to executive leaders.
CRM Reporting Analysis specialist. 01/2015–06/2017 TEData Cairo, Egypt
Check and maintain our database and enhance it to can get more reports and analysis
Determine, implement, and evaluate business metrics to meet ongoing organizational or customer information needs.
Analyze and report on complex data to meet customer needs.
Critically evaluate information from multiple sources and clearly indicate quality of final analysis.
Analyze and develop reporting solutions to fulfill business requirements for projects of significant scope and complexity.
Provide guidance on dashboard design and layout as it pertains to business flow, performance, functionality, and aesthetic.
Communicate accurate and timely project status, issues, risks and scope changes to the Project Managers.
Provide effort estimation, status reporting, and conduct design reviews. IT Application Support Specialist 08/2012–12/2014
TEData Cairo, Egypt
Handling bugs and requested in system manually, adding/removing privilege to/from users. Business, Resellers, VIP Customers Support 05/2010–07/2012 TEData Cairo, Egypt
Handling Premium customers & companies issues and resellers requests through E-Mail. Technical support representative 09/2008–04/2010
TEData Cairo, Egypt
Handling all customer inquiries and problems related to ADSL service.
Customer calls management including receiving, logging, dispatching & closing of customer calls with the objective to Maintain customer satisfaction while taking in mind my average talk time
Communicating with other department in order to facilitate any obstacles may face the customers
EDUCATION
Akhbar Alyoum Academy
Giza, Egypt
Bachelor’s degree of Communication Engineering.
2007
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