KATRINA
STROGANOFF
Escalation Specialist
Liaison International (December 2015 - October 2017)
Responded to inbound inquiries and concerns of applicants via telephone and e-mail in a fast-paced environment. Maintained records of call data in CRM system. Troubleshot potential problems with web-based applications including application status, completion updates and billing inquiries.
Marketing Coordinator
Acquia (April 2015 - August 2015)
Organized data and collected confidential information for potential clientele in various countries. Compiled data to share with marketing team to determine company performances by region.
WORK EXPERIENCE
Marketing Associate
MOO (March 2019 - June 2019)
Day-to-day contact for partner and vendor relationships. Developed and distributed marketing collateral to drive revenue. Prepared, produced and distributed internal monthly marketing reports for Directors and Executives. Regularly analyzed event and partnership programs to identify opportunities, track budget and define KPIs. Worked alongside the sales team to ensure all partner marketing collateral was effective, consistent and brand compliant. Managed event staff and shift organization. Collaborated with creative team to ensure proper briefing and timely project delivery of collateral and partner featured content. Marketing Associate
Liaison International (October 2017 - February 2019) Lead or supported the execution of 60+ marketing events and campaigns using our marketing and sales platforms, conferences and email marketing. Collaborated with various venues to ensure meals, travel, PSAV and event logistics were seamless. Maintained blog article edits, author communications, email campaigns, scheduling and postings. Creator of small internal events committee. CONTACT
*****************@*****.***
365 Faneuil St
Boston, MA 02135
EDUCATION
Business Management
Specialization in Sport Management
Class of December 2014
Lesley University
PROFESSIONAL
SKILLS
KS
Hootsuite
WordPress
MailChimp
SalesForce
ZoomInfo
Microsoft Office
Social Media Marketing
Video & Photo Production
Marketing Intern
Regan Communications (September 2014 - December 2014) Compiled press releases, articles and social media posts from New Balance, Dunkin Donuts and TD Garden. Proofread magazine articles and collected photos for the Coastal Angler Magazine.
Meeting Planner & Associate Conference Producer
World Congress (August 2019 - Current)
Responsible for all event logistics: determining and maintaining the room sets, audio/visual, catering, signage, and registration. Works with high level conference speakers and event sponsors to communicate deadlines, event logistics and collects pre-event materials (power point presentations & registration passes). Responsible for event budget and making necessary decisions to stay within budget. Responsible for all staff and speaker travel. Manages rooming blocks and negotiates addendums with hotels for additional rooms as needed. Coordinates production of each conference's Program Guide and Agenda. Schedules & runs pre-con meetings with all conference contributors (i.e. production, sales, and marketing). Reviews, reconciles and approves vendor invoices for payment.
KATRINA
STROGANOFF
CONTACTREFERENCES
*****************@*****.***
365 Faneuil St
Boston, MA 02135
KS
VP of Operations – World Congress
HOLLY LEE
E: *****.***@*************.***
T: 781-***-****
Director of Marketing Operations – World Congress
SEAN EDWARDS
E: ****.*******@*************.***
T: 617-***-****
VP, Marketing and Client Engagement – World Congress BRIDGET KELLY
E: *******.*****@*************.***
T: 978-***-****
Marketing Director – Liaison International
ROBERT DEUTSCH
E: ********@**********.***
T: 857-***-****
Vice President, CAS Operations – Liaison International DEB ERDNER
E: *******@**********.***
T: 857-***-****