Customer Service Manager
Resume:
Joanna Vega
***** ***** ******, ********, **
***45
*************@*****.***
Professional Summary Skills
Customer/patient-focused, performance-driven individual with a strong ability to meet all performance expectations and standards. Dedicated leader equipped with a focused mindset, effective communication skills, and exceptional customer service
delivery.
Effective communication
Diligent
Team-oriented
Employment history
Motivated
Shift manager, In-n-out Burger. Hesperia,
California
Jun. 2006 – Present
Highly organized
Count money and make bank deposits.
Schedule and receive food deliveries, checking delivery contents to verify product quality and quantity.
Maintain food and equipment inventories, and keep inventory records. Establish standards for personnel performance and customer service.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate associate performance Order and purchase equipment and supplies.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary. Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Education
Azusa Pacific University, Azusa,
California Bachelor of Science,
Biotechnology, Present
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