PRABHA GANESAN

adcfn2@r.postjobfree.com 587-***-**** Edmonton, AB t5k1z6

Summary Experienced Pharmacy Assistant focused on collaborating to team success with knowledgeable, friendly and efficient support. 5.5 years of administrative and retail experience. Positive and upbeat collaborator with strong problem solving and conflict resolution skills. Skills Labeling prescriptions

Resolving complaints

Supporting pharmacy operations

Drug security

Filing documents

Stocking inventory

Preparing bulk medication

Accepting payments

Processing orders

Ordering and stocking medications

Documentation management

Organizing supplies

Resolving customer issues

Verifying orders

Experience Administrative Coordinator 06/2013 - 04/2018 Sri Raghavendra Matriculation Higher Secondary School Attur, TN Developed and managed budgets for academic and student affairs. Researched and wrote applications for educational grants. Facilitated staff meetings to convey policy changes and hear employee input. Instructed teachers on classroom management, behavior and instructional strategies. Managed student health, counseling, and psychological services. Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.

PharmacyCurrent Assistant 07/2019 -

Shoppers Drug Mart Edmonton, CA

Updated and submitted documentation for insurance, store and liability purposes. Performed clerical functions, including filing, copying and faxing. Opened incoming supplies and stocked in correct locations. Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.

Entered current customer, payment and inventory information into the system. Prepared medication labels with item name and quantity. Met with customers and answered questions in friendly and knowledgeable way. Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.

CashierCurrent 08/2019 -

Shoppers Drug Mart Edmonton, CA

Troubleshot and resolved issues with cash registers, card scanners and printers. Drove sales and add-on purchases by promoting specific item options to customers. Trained new team members in cash register operation, stock procedures and customer P

G

service.

Assisted customers with account updates, new service additions and promotional offers. Helped customers find specific products, answering questions and offering advice. Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers. Organized and maintained both physical and digital payment documentation for accurate filing and compliant record keeping.

Education and

Training

Pharmacy Assitant 11/2019

CDI College Edmonton

Master of Science: computer science 2013

Dhanalakshmi Srinivasan College of Arts and Science Perambalur, TN, India Bachelor of Education 2011

Dhanalakshmi Srinivasan College of Arts and Science Perambalur, TN, India

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