Holli Dowless, RN MSN

**** **** ****, *********, *** 32958 352-***-**** adcfls@r.postjobfree.com www.linkedin.com/in/holli-dowless-1670503a/

Dynamic and motivated highly skilled Emergency Management/Healthcare professional with significant years of experience in providing exceptional performance in all facets of designing, managing, and monitoring, planning and response programs.

18 years of experience with federal, state, local, and private agencies in planning, response, and recovery with over three years combined on the ground deployment experience.

RPA knowledge with Hurricane Katrina reimbursement and recovery reimbursement. EDUCATION

MS, Nursing Education DUKE UNIVERSITY Durham, North Carolina PROFESSIONAL EXPERIENCE

Managing Director/Senior EM Consultant

H2 Worldwide, Inc. 4/1996-present

Tampa, FL & Wilmington, NC

Healthcare process engineering with thru put streamlining reducing wait times by 25 minutes within 6 months

NIMS planning and typing with national recognition for work completed

ICS trainer and developer

Worked directly with planning and implementation of NC surveillance software in EMS and hospitals

Developed and implemented 16 mobile field hospitals and 29 EMS response units in four states

Wrote for 78 million dollars in CDC, DHHS, and DHS grant funding for NC and Region IV and managed for ten years with clean GAO audit.

Developed and implemented Regional Health Coalitions in NC, Colorado, and Wyoming.

Reviewed and revised NC ESF 8 plan annually.

Deployed as Commander of NC field hospitals.

Implemented ESAR VHP for deployment of responder resources in NC.

Acted as lead Regulator Advisor to change and implement responder rule changes in NC.

Lead state Trauma program and reviewed 128 acute care facilities.

Acted as state liaison for ESF 8 with Federal entities during 15 disasters in NC and Florida.

Worked as representative to Senator Burr to review and move FMSS from Detriech to NC for Region IV deployments.

Developed and delivered five month comprehensive AAR under EMAC agreement for Mississippi from NC.

Senior Healthcare Consultant/Healthcare Operations SME Huron Consulting Group 7/2017-11/2018

National Consultant (Chicago, IL HQ)

Direct oversite of major workforce & resource allocation decisions for hospitals, including active, real-time monitoring of resources. Delivered on site mentoring to executive staff, while implementing collaborative improvement strategies. Major accomplishments included a $30M reduction in first four months at a single site.

Discovered population of aged accounts that needed resolution which helped relieve A/R by over $3M

Worked with the management team and medical leadership of hospitals to help reduce costs, enhance revenues, achieve effective utilization and quality goals, analyze and utilize information to develop & support decision making

Analyze & recommend changes to organizational structures, processes, and policies, and ensure implementation.

Peri Operative Reimbursement, PACU restructure, OR scheduling, and pre Anesthesia clinic development which resulted in an 80% increase in reimbursement and increased PSCs.

Developed & fostered effective collaboration between clinical departments, divisions, medical staff leadership, faculty to ensure an integrated approach to achieving Key Performance Indicators (KPI’s).

Reduction in clinical variation with 100% success in Peri OP and ED

Case Management experience with successful implementation in CDI within 12 months with 30% cost reimbursement success

Revenue Cycle experience with peri op savings of over $13M on a single project Holli Dowless, RN MSN

5230 94th Lane, Sebastian, Fla 32958 352-***-**** adcfls@r.postjobfree.com www.linkedin.com/in/holli-dowless-1670503a/ Lean Operations Master / Senior Healthcare Consultant International Capital & Management Company 2/2016-3/2017 St. Thomas, USVI

Guiding & coordinating the development, implementation & management of all Lean Six Sigma projects as Black Belt

Utilizing Lean principles and scientific approaches to mitigate waste and develop tactical programs across a 5-hospital system

Lean Six Sigma implementation with a 35% cost reduction in first 90 days with 3 clients over an 18 month period

Oversaw major workforce & resource allocation decisions for the hospitals, including active, real-time monitoring of resources Assistant Chief-Healthcare Systems

North Carolina Department of Health & Human Services 6/2002-11/2010 Raleigh, NC

Procured & Directed State & Federal Grants CDC, DHHS, DHS, Office of Rural Health for NC

Data analysis & presentation writing for multiple federal resources. 100% federal grant approval of $78M with 100% GAO compliance.29 Regional Response assets.

Wrote and implemented education or 2500 Healthcare Providers in the State Medical Assistance Program (deployable assets).

Acted as Director of ASPR Hospital Preparedness Program 8 years.

Developed and built out 8 field hospitals, FMSS, and mobile pharmacy

Acted as Commander for 8 months of NC Field Hospital deployment Hurricane Katrina

Responsible for the regulation and oversight for 128 acute care hospitals to ensure compliance with all NC State DHHS regulations

Worked directly with NC CEOS, CNOs, and COOs for the development of NC hospitals & associated programs.

Facilitated the Certificate of Need process & the opening of three new trauma centers

Directed Disaster & Trauma Program statewide & worked directly with the Stroke, STEMI, Burn, Trauma, and SEPSIS program development hospital implementation.

Critical leadership position implementing policy changes related to healthcare & rule revision in 2009.

Led inaugural deployment of the Carolinas Med One surgical unit and SMAT field hospital system in an EMAC deployment to Mississippi post Hurricane Katrina.

Targeted operational changes within the NC healthcare system to meet national benchmarks.

Interpret relevant federal and state regulations pertaining to grants and budgeting and deliverables.

Reviewed research & compiled information for senior policy makers & specialized in hospital, clinic, and EMS operations.

Identified gaps in statewide healthcare system. Developed & implemented programs across multi state areas to mitigate through operational changes within numerous healthcare entities

Liaison for NC with military, public and private sector, and international healthcare partners to develop and enhance operational effectiveness of NC Healthcare System.

Led multi agency team on 14 full Trauma Site surveys with American College of Surgeons & published results. CERTIFICATIONS & AFFILIATIONS

Registered Nurse (since 1993-reciprocity in 49 states) North Carolina Nurses Association Project Management Professional (PMP)c Project Management Institute Lean Six Sigma-Black Belt American College of Healthcare Executives Certified Change Management (Prosci)

ICS 100-800

HAZWHOPPER Certified

US Coast Guard Captain (50 Ton Masters)

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