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Front Office, Tourism, Travel, Receptionist, Trainer, Guest Service

Behala, West Bengal, India
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March 24, 2020

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NAVIN GUPTA P.hd-Research Scholar,

Department of Tourism Management,

University of Burdwan, Burdwan, West Bengal-713104,India.

Contact: +91-933*******.

DOB : 10 September 1986.

e-mail id:

skype: guptanavin23

Permanent : Baswaria, West Muhallah, Bettiah,West Champaran, Bihar-845438, India.

Career Objective

To be a part of an esteemed organization, wherein I can use my diversified professional experience, teaching skills, training skills and academic background to contribute to the organizational growth and continuously upgrade my skills and knowledge for delivering quality output in time to the maximum to achieve pinnacle of success.

Professional Synopsis

A competent Professional with over 2.5 years of experience in Hospitality industry and 4.3 years of experience in Academics.

Worked as Paper Setter For Madurai Kamraj University, Madurai during Munnar Catering College.

Worked as Paper setter in Mandsaur University,Mandsaur, for BATH-(Bachelor of Arts-Tourism & Hospitality) Madhya Pradesh.

Worked as Paper setter for Gujarat Technical University, Ahmedabad, for BHMCT course.

Completed Industrial Training from Jharkhand State Tourism Development Corporation, Ranchi in 2010.

Acted as sponsoring member of International Film Festival of Kerala, Trivandrum in 2009 from Kerala Institute of Tourism & Travel Studies.

A multilingual personality with knowledge of different culture and language.

Underwent many workshops, Training etc. at various levels for personal betterment.

Undertaking the Training and Placement of the department in various hospitality Sectors.

Organising quiz competition on regular interval for the students in college etc.

Academic Credentials

Professional Qualification

Currently registered as PhD-(Research Scholar)-Department of Tourism Management, Burdwan University, Burdwan, West Bengal.

Completed Massive Open Online Course on “Tourism Planning And Sustainable Development” on the “Swayam” Platform of Government of India, offered by Punjab University, Chandigarh with securing 58% in June 2019.

Pursuing PGDFCS-Post Graduate Diploma In Folklore and Culture Studies from Indira Gandhi National Open University, New Delhi.

CBSE UGC NET (June 2015) qualified in Tourism Administration and Management.

Completed (PGDRD)-Post Graduate Diploma in Rural Development from Indira Gandhi National Open University, New Delhi with securing 62.54% in Dec 2014.

Completed (MTM)-Master In Tourism Management from Indira Gandhi National Open University, New Delhi with securing 56.11% in 2012.

Completed (PGDBA-Travel & Tourism)-Post Graduate Diploma in Business Administration Travel & Tourism from Kerala Institute of Tourism & Travel Studies, Thiruvananthapuram, Kerala with securing 68.76% in 2010.

Completed (BTS)-Bachelor of Tourism Studies from Indira Gandhi National Open University, New Delhi with securing 59.00% in 2008.

Completed-ITI-Wireman from Industrial Training Institute, Bettiah, Affiliated to SCVT-(State Council of Vocational Training), Patna with securing 79.00% in 2005.

Academic Qualification

Passed Intermediate of Science, (PCB Group) From BIEC-Bihar Intermediate Education Council, Patna securing 59.00% in 2003.

Passed 10th From CBSE Board, New Delhi securing 53.00% in 2001.

Employment Highlights:


Worked as Assistant Professor-Tourism, at Garden City University, Bangalore.

(Pay-INR-38,450+Food and Accommodation).

Worked with Asia Pacific Institute of Management, Ahmadabad as Assistant Professor-Hospitality & Tourism since July 2018 till Aug 2019.

Worked with Mandsaur University, Mandsaur, Madhya Pradesh as Assistant Professor-Tourism & Hospitality since Aug 2017 till July 2018.

Worked with Institute of Hotel Management Catering & Tourism, Udaipur as Lecturer in Tourism and Front Office since July 2016 till July 2017.

Worked with Munnar Catering College, Kerala as Faculty-Tourism, since July 2015 till June 2016.


Worked in “Howard Johnson” Hotel (Wyndham Group), Bangalore as “Front Office Associate”.

Worked For “Taj Mahal Hotel”, New Delhi as Car Desk Executive from “ECO Rent a Car”.

Worked in “Radisson Blu Hotel”, (Carlson Group) Ranchi as “Guest Service Associate”, Concierge.

Workshops Attended

Attended “Two Days Practical Examiner”-External for the subject-Travel & Tourism Management held at Midnapore College,(Autonomous) West Bengal on 26/02/2020 and 27/02/2020 respectively.

Participated in the three days Faculty Development Programme conducted on “Innovation in Teaching And Research” under Quality initiatives of IQAC (Internal Quality Assurance Cell) Garden City University, Bengaluru from 02nd to 04th January,2020.

Participated in “One Day Awareness Workshop on Intellectual Property Rights: Opportunities and Prospects” organized by Garden City University, Bangalore on 08 November 2019.

Attended “Motivational Lecture” by Mr. Vinayak Amin at “Asia Pacific Group of Colleges”, Ahmedabad in July 2019.

Participated in 2 day National Seminar on “Emerging Issues in Commerce, Management, IT and Education” organized by “Indian Accounting Association”, Gwalior Branch (M.P.) on 1-2 October 2017.

Participated in “World Tourism Day 2017” organized by “Mandsaur University”, Mandsaur (M.P.) on 27 September 2017.

Participated in one day National Workshop on “Plagiarism and Impact of Research & Reference Management using Mendley” organized by “Mandsaur University Attended “Sweden-India Nobel Memorial Quiz 2018” held at “Indian Institute of Management”, Ahmedabad on September 29, 2018.

”, Mandsaur (Madhya Pradesh) on 19th August 2017.

Attended an “International Research Conference” by (IARDO) International Association of Research & Development Organization held at “Jawaharlal Nehru University”, New Delhi on 26 February 2017.

Received “1st Rank” in Marketing Club Activities of “Kerala Institute of Tourism and Travel Studies” in 2010.

Participated in “1-day seminar” for growth of Lac Production from” IFP-Institute of Forest Productivity” Ranchi, Govt. of India on 19 December 2004.

Language Proficiency



Mother Tongue

Regional Language

Language Proficiency

French (basic), German (basic), Nepali (average).

English, Hindi, Bengali (average) Malayalam (basic), Tamil (basic),Kannada (basic),Gujarati (basic).


Maithili (average), Magahi (average), Kurmali (average), Awadhi (average), Mewari (average), Malawi (average) etc.


Dated: Signature:

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