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Store Manager Service Representative

The Bronx, NY
March 24, 2020

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Sharmila Khooba

*** ****** ***** # ** *

Bronx, New York 10475

Home: 718-***-**** Cell: 347-***-****



Seeking a position in the Healthcare Industry. A position where I can utilize my knowledge and skills to further enhance productivity, compliance and customer satisfaction.


Recognized for strong follow through and management skills, ensuring optimal customer service and productivity. Excellent organizational and time management skills. Team player and is always willing to provide support to peers at all levels. Strong motivator with excellent interpersonal, verbal and written communication skills. Works well under pressure and is anticipating working with other staff members to provide quality healthcare.


Borough of Manhattan Community College - 199 Chambers Street, NY, New York

Earned 70 college credits.

Bronx Community College - University Avenue at West 181st Street, Bronx, New York

Completed Training Program for Medical Terminology

Jane Addams Vocational High School - 900 Tinton Avenue, Bronx, New York

Obtained High School Diploma (6/1985)


6/2011 to Present: St. Johns Riverside Hospital- 967 North Broadway, Yonkers, NY

Scheduling Coordinator

Duties include Obtaining Prior Authorization for Procedures, Coordinating all aspects of

Patient Registration, Scheduling, Insurance Verification, Reception and Patient Medical Records.

2008: Bronx Lebanon Hospital Center - 1276 Fulton Avenue, Bronx, New York

Call Center Supervisor

Prepared Monthly Statistical Reports for Quality Assurance. Monitor Employee Performance /

Daily Assignments. Position Terminated, Department Disassembled.

1986-2008: Bronx Lebanon Hospital Center- 1650 Grand Concourse, Bronx, New York

Department of Radiology - Statistical Clerk / Patient Service Representative

Duties Included Patient Registration, Insurance Verification and Scheduling of Patient Appointments.

1990-1995: Bronx Lebanon Hospital Center - 1650 Grand Concourse, Bronx, New York

Department of Radiology - Residency Program Coordinator / Statistical Clerk

Duties Included Scheduling Appointments, Application Review and Verifying Credentials of Prospective Residents. Compiled statistics from source materials, such as referrals, procedures, quality-control / test records and survey sheets. Filed data and related information and maintained and updated databases.

1990-1999: Capri Superette Incorporated: 2493 Jerome Avenue, Bronx, New York

Part Time Evening Store Manager

Duties Included Accounts Receivable and Payable, Employee Payroll, Data Entry and Sales.


Typing (50 wpm), Lastword, MS Office, QuickBooks, Phone Tree, Medical Terminology

References Available Upon Request

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