KIMBERLY M. COUP
Snowmass, CO 81654
An energetic and motivated professional, with strong experience in sales, management, hospitality, and teaching. A gifted communicator who demonstrates excellence in teamwork and customer relations. Outstanding analytical, negotiating, interpersonal skills.
Gwyn’s High Alpine Restaurant-(December 2019 to Present) Assistant Manager for Marketplace and Bartender- Responsible for maintaining food quality, quantity, and customer satisfaction, for Snowmass, on-mountain restaurant. Also, responsible for managing a full team of employees, majority are international. Eagle County Substitute Teacher- (April 2019-present) Creekside Grill at Gypsum Golf Course-Gypsum, CO
Manager/ Bartender (April 2019-November 2019)
Eat Bistro and Drinks- New Castle, CO
Server/Trainer ( June 2018- present)
Madrone’s Restaurant-Frederick, MD
Bartender, Manager, Server, Trainer (2014-2018)
Responsible for customer satisfaction, sales, promotions, and training. Evolving Interest, Inc. - Jefferson, MD
Real Estate Investor and Property Management (2005-2014) Own and maintained multiple residential properties for a diverse group of tenants. Responsible for the day to day operations and maintenance of all properties, including-book keeping, repairs, marketing, and management of tenant relations. McKesson Corporation (NASDAQ: MCK) Baltimore, MD
Senior Account Manager (2001-2005)
Worked in the distribution and warehousing of all pharmaceutical drugs and all medical supplies to hospital pharmacies and managed the supply chain. Managed sales territory by maintaining current customers while expanding portfolio of drug purchases.
Educated customers on technology and value added services to enhance their efficiencies and generated new business with established clients. Identified and prospected for new customers.
Surpassed sales quota every quarter.
Trained and implemented customers on inventory management systems and order reports to decrease costs and improve bottom line. CTC Communications Corporation (NASDAQ: CPTL) Baltimore, MD Senior Account Manager (1998-2000)
Responsible for selling, implementing, and managing a full range of local and long distance voice, data, and internet solutions. Acquired major accounts by providing CTC’s wide area networking solutions that included ATM broadband integration across Cisco ATM switching hardware. Acquired multiple major accounts by providing and resale of Verizon’s local class 5 switching network.
Top sales performer- consistently achieving over 200% to sales plan. CTI Telecom, Inc. - Herndon, VA
Sales Manager (1995-1998)
Managed a team of sales professionals selling Toshiba and Lucent computer telephony integration products.
Sales team consistently exceeded quota with strong sales to local and national accounts.
Consistently averaged over 150% to sales plan with average account revenue of
Springbrook High School- Silver Spring, MD
Secondary English and Public Speaking Teacher (1991-1995) Instructed high school students in multiple English and Speech cirriculums. Coached Varsity Cheerleaders and won state championship. Directed staff Wellness Programs for mental, physical, and spiritual wellness. International spring break tour chaperone.
University of Maryland College Park-College Park, MD
· Bachelor of Science, Secondary Education in Speech and English-1991
· Kappa Delta Pi International Honor Society
Interests and Hobbies
Crisis Intervention Counselor at the HELP Center-UMCP 1988-1991 Sustainable and green living enthusiast
Washington Redskins NFL Cheerleader
Professional musician, drummer