JOSELYN

ARGUEDAS

**** * *******, **** * monitor, Chicago, IL 60634, 872-***-****, adcf42@r.postjobfree.com

PROFESSIONAL SUMMARY

Significantly enhanced morale.

Resolved customer complaints much more quickly.

Greatly reduced staff turnover.

Increased response time significantly.

SKILLS

Written Communications

Countersy

Patience

Encouragement

Versatility

Accountability

EXPERIENCE

Cleaning Materials

Wanda A Sales Chicago, IL

January 2019 - December 2019

Resolved customer concerns efficiently and expeditiously, answering approximately 300 calls per week.

Achieved 100% of call performance goals for accuracy, speed, volume, resolution of issues, and customer satisfaction.

Nominated for employee-of-the-month four times for excellent attitude and exemplary customer service skills.

EDUCATION

GED

Wilbur Wright College, Chicago, IL

February 2021