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Customer Service Operator

Location:
Lafayette, LA
Posted:
March 25, 2020

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Resume:

Objectives

To obtain a position with a company focused on employee development and organizational growth with the opportunity for advancement.

Experience

Stabil Drill

November 2015-March 2020

Dispatcher Supervisor

Concentric Pipe

October 2014-November 2015

Fork Lift Operator

National Oilwell Varco

July 2011-October 2014

Dispatcher

-Arrange and coordinate transportation of equipment/tools to and from shop/suppliers

-Schedule and organize alternate modes of transportation to and from customers when necessary

-Ensured order accuracy by completing received orders from customers/non-customers

-Participated in forklift training program and obtained certification

Tri-City Services

December 2006-July 2011

Dispatcher

-Accept orders from internal and external customers for products and services via the telephone

-Physically fill customer orders for equipment/tools by selecting items from shop’s inventory and allocating them for shipping

-Recommend additional products or services on orders when appropriate to ensure excellent customer service

Datel Tool Company

March 2000-December 2006

Dispatcher

-Maintain proper inventory levels and delivery records

-Prepare and distribute purchase orders

-Handled logistics and maintenance of subs and float valves to ensure prompt and accurate delivery

Skills

-Computer knowledge with Microsoft programs

-Experience with directional tools, subs, stabilizers, monel collars, mud motors and float valves

-20 years of forklift operating experience

-Welding experience with completed exam in 1995

-CDL license obtained in 2000

Education

Loreauville High School, Diploma May 1989

References

Available upon request



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