Sam
***.******@*****.***
PROFESSIONAL SUMMARY:
Around 7 years of experience in Salesforce.com CRM platform both as Administrator and Developer along with web technologies
Proficient Knowledge in Salesforce Lightning UI, Lightning programming, Aura framework programming.
Good knowledge on Apex development in creating custom objects, custom tabs, Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions
Worked extensively on Lightning component building, worked on many components to convert existing classic programming work like Visual force into Lightning components.
Worked in Scrum Agile Methodology environment.
Experience in creating various Reports (summary reports, matric reports, pie charts, dashboards and graphics) and Report Folders.
Primary level experience in working on web services and giving solutions by SOAP and REST integrations.
Proficient knowledge of Governor limits. Experience in optimization of existing code in accordance to the governor limits.
Involved in various stages of Software Development Life Cycle (SDLC) including analysis and development of application using salesforce.com CRM, Force.com platform as an administrator and developer.
Extensive experience in working with Sales Cloud, Service Cloud, Chatter and App-exchange
applications.
Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.
Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects.
Proficient in writing Salesforce.com SOQL & SOSL queries for data extraction and modification
considering the Governor Limits.
Hands on experience in using declarative features like validation rules, workflows, approval process, sharing rules automation for satisfying complex business process automations.
Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization
Excellent communication, problem solving and programming skills. Familiar to working with both large and small team environments.
Technical Skills:
SFDC Technologies
Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, Visual force Pages, Data Loader, Reports, Dashboards, Force.com IDE
Languages
APEX, Visual force, Java, JavaScript
Tools & Technologies
Force.com Data Loader, Force.com Platform (Sandbox and Production)
Web Technologies
HTML, XML, CSS, WSDL JSP, Jquery and Java Script
Operating Systems
Windows 98/NT/XP/Vista/7/8, Windows CE, LINUX
Professional Experience:
Client: Dun & Bradstreet, Center Valley, PA Jul’2018 - Till Date
Role: Salesforce Developer
Responsibilities:
Performed the roles of Salesforce.com Developer and Administrator in the organization.
Created custom objects, tabs, fields, page layout as per business requirements.
Developed Triggers, Workflows, Validation rules and Formulas.
Expertise in writing CSS and parent child components for Lightning Web Components.
Worked extensively on Lightning component building
Converted existing classic programming work like Visual force into Lightning components achieved this through many components
Used Salesforce WSDL to integrate with other applications and use Rest API to make inbound and outbound calls.
Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
Designed Account Management, Lead Management, Opportunity Management and Case Management
Developed an Approval Process with complex logic which tracks the lifecycle of Lead to Opportunity Conversion.
Developed and Deployed Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on leads, prospects and contacts.
Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
Migrate existing data from legacy systems, in and outbound using Data Loader and Web Services.
Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
Implemented Security access to the user profiles by creating Object level security, field level security and record level security.
Environment: Apex Classes, Triggers, Data Loader, Rest, Soap HTML, Workflow & Approvals, Reports, SOQL, SOSL, Custom Objects, Custom Tabs, Email Services, Security Controls, Java Script, Web Services, Eclipse IDE Plug-in.
Client: Whole Foods, Austin, TX Jan 2016 – Jun 2018
Role: Salesforce Developer
Responsibilities:
Designed and developed SFA-based Application on Force.com Platform with Apex controllers and Visualforce pages as user interface.
Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
Created various Reports (summary reports, matrix reports, pie charts, dashboards) and report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization's need.
Created Web to lead and Email to Case process.
Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Tabs, Tags and Components.
Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
Maintaining the lead and Opportunity objects and performing the de-duping and Clean-up activities.
Developed various Custom Objects, Tabs, Entity-Relationship data models, validation rules on the objects and tabs, Components and Visual force Pages.
Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
Developed Email templates in Text, HTML and Visual force for setting up email alerts for auto response and data updates.
Used the sandbox for testing and migrated the code to the deployment instance after testing.
Environment: Saleforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, SOSL, SOQL, Sales Cloud, Data Loader, HTML, JavaScript, Eclipse IDE, Windows 7
Client: 3I InfoTech, India Jan 2014 – Jul 2015
Role: Salesforce Administrator/Developer
Responsibilities:
Maintained and created workflow rules, validation rules, formula fields, Approval processes and escalation rules.
Performed the detailed analysis of functional and technical requirements, designed and deployed the custom objects, identified the lookup and master-detail relationships, and created the junction objects.
Developed Visual force Page per the client's requirement.
Developed several Apex Triggers and Classes during the project lifecycle.
Worked with SOSL and SOQL queries to get data from different related objects.
Maintained and improved existing Salesforce implementation while implementing new customer support solution using Salesforce.com Service Cloud.
Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports, and Dashboards.
Designed and developed partner portal solutions using Salesforce.com Apex Controllers, triggers, visual force pages, workflow rules. The solution includes delegated administration, online training for partner reps, custom dashboards for the partners.
Used Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Salesforce UI.
Involved in Unit Testing, for the customizations and developments done during the project.
Interacted with testing and the development teams for the development and testing of the code.
Designed and deployed Custom objects, validation rules, Page layouts, Custom tabs, and Components to suit the needs of the application.
Uploading the salesforce application to AppExchange.
Environment: Salesforce, Apex Language, Visual force (Pages, Component & Controllers), SOQL, SOSL, Custom/Standard Objects, Custom Tabs, Page Layouts, Workflow & Approvals, Reports, Dashboards, Eclipse IDE.
Client: Tera soft, Hyderabad, India May 2013 – Dec 2013
Role: Jr. Salesforce Web Developer
Responsibilities:
Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
Experienced working with web applications and programming languages like HTML, CSS and JavaScript.
Worked with front end development and implemented Unit Testing and Integration Testing.
Involved in deployment, deployed all the classes, triggers, objects, components, pages from one environment to another environment.
Created user accounts and managed the profiles and worked on role hierarchy and sharing rules to configure visibility.
Developed automatic workflows and approval process for sales opportunities, quote discounts and lead counting.
Created Custom profiles, public Groups and roles to distribute user rights and functionality.
Loaded data into SFDC using Data loader and migrated several legacy applications to the Force.com platform.
Environment: SFDC, Visual Force Pages, Data Loader, Force.com, Visual Studio, HTML, CSS, JavaScript, SQL server