Customer Service Waiter

CURRICULUM VITAE

PERSONAL INFORMATION

Name: NDIFOR EUGENE NDIFOR

Mobile No: +971*********

E-mail: **************@*****.***

Marital Status: Single

Nationality: Cameroonian

Date of birth: 28th February 1986

Visa Type: Tourist Visa

POSITION : WAITER /BARTENDER

CAREER OBJECTIVE:

My objective is to use my experience to contribute in delivering perfect customer service. To be exceptionally hospitable to my guest and create long lasting memories with every encounter.

To contribute to the realization of the company’s objective by applying my experience. As well as rules and regulation governing the organization and respecting professional ethics.

SKILLS:

-Excellent Interpersonal skills with the potential to work well in a multi-cultural environment

- Very inquisitive, highly motivated, willing to learn and overcome new challenges.

-Good organizational abilities and tested ability to learn and adapt very fast.

-Outstanding communication skills. Polite and good humored.

-Inquisitive, confident, enthusiastic and have excellent customer service skills.

-Effective multitasking skills and great networking abilities.

PROFESSIONAL EXPERIENCE

-FEBUARY 2014-2016 (BARTENDER/WAITER AT KANTON HOTEL KUMBA)

-JANUARY 2018-2019 (WAITER AT CHARIOT HOTEL-BUEA)

Serving food and drinks to customers

Making sure customers were attended to on time and in the way they wanted

Communicating the menu to customers

Apologizing to customers when need they failed to get what they needed

Stay up to date on any menu changes and daily specials.

Check in with dinners to make sure they are enjoying their meals and correct any problems.

Clear away dirty plates, glassware, flatware and linens and clean tables after diners have finished.

Maintain a neat and clean dining area.

Roll silverware, set up food stations, and prep for the next shift.

Replenish condiment and napkin containers.

Deliver checks and process bill payments

Taking drink orders from the waiter and serving out the order.

Accepting payments and issuing out bill receipts to customers.

Taking opening stock and closing stuck every after two days with the branch supervisor.

ACHIEVEMENTS

Commended for multitasking in the largest and busiest section of the restaurant in peak hours

Transformed an extremely difficult customer into a patron

EDUCATIONAL BACKGROUND

INSTITUTION

YEAR

CERTIFICATE

Cota computers Yaoundé, Cameroon

2012

Diploma in Computing and Secretariat Duties

Saint Francis high school kumba

2005-2008

Cameroon GCE Advanced

Level Certificate

Saint Francis high school kumba

2000-2005

Cameroon GCE Ordinary Level Certificate

COMPUTER SKILLS:

-Microsoft Word,

-Word Publisher and Internet Services.

LANGUAGES:

English: Excellent

French: good

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